I was using M30s for the past 1 year without any major issues. All of a sudden my phone got this strange restarting problem.
1000's of users are saying the same thing, the strange thing is that there is no proper response from Samsung at all, apart from forcing them to replace the motherboard.
Till date the issue is not resolved which started a year ago originally.
My personal opinion to all, please stay away from Samsung Galaxy "M" series smartphones. They are not simply durable. Today or tomorrow they will start showing issues.
I learned that most people who complain about M30s issues after updates are from India. Could it be that indian M30s are generally faulty 🤔? I purchased my phone in Nigeria but it was imported from Dubai. I also talked to many M30s users and phone repairs in Nigeria if they are recieving such complains/issues but their responses were generally no issues and the phone is gud. I wonder what must be wrong with Indian versions.
I bought Samsungs M30s phone in March 2020. The phone was performing very well. I had no issues with it. But in 28 July 2021 my phone while i was open camera suddenly froze and was stuck in Samsung M30s logo. I tried various ways to open it but it... But I Can't do
I bought Samsungs M30s phone in October 2019. The phone was performing very well. I had no issues with it. But in July 2021 my phone while i was playing youtube suddenly froze and was stuck in Samsung M30s logo. I tried various ways to open it but it was all in vain. Then i took my phone to Samsung Service Centre. They looked in my phone for about 15 minutes and then informed me that i had to change my motherboard which costs about Rs. 9000 to 11,000. I had high hopes form Samsung but it deceived me bitterly and I am in pure shock. Now i am never going to buy phone form Samsung. Switching to another brand.
I have bought this phone before 1 years and 6 months...phone was running smooth till july 2021, but now it starts freezing and restart again and again. very disappointed with this trusted company.
I am using Samsung Galaxy M30s handset from exactly 1 year 7 months. Performance is smooth. 2.3 GHz processor makes the work all smooth and quick. I use 4 GB variant. Lagging never happened even more than 10 applications were on. Camera quality is good. 48 MP main lens pictures are crisp. Battery comes up entire day on using heavy usage with playing PubG game also. (In HD). Issues are network connections. If your operator signal is low, battery goes on fast. Both SIM 4G is on, if switched one to another, network issue do occurs. Second issue is with Camera. 48 MP pictures takes around 5 seconds to saved even in Phone storage. I do not know why. And sometime my Phone restarts after any app fatal error. It's not frequent but sometimes.
Now my Phone is on Samsung UI 3.1, Android 11 upgrade with June 2021 Security Patch Update completed.
My M30s phone crashed after a installing a software update received from Samsung side June 2021 in New Delhi India
The phone is out of warranty ( purchased in Oct 2019) it was working perfectly till Software update received in Mid June .
After software update the phone hangs and stuck on m30s logo, Now Samsung service centre is asking for Rs 8000 + to change the motherboard.
Is this fair
I had bought M30s about 15 months back. Now all of a sudden after updating software in June 2021, it has started freezing and restarting. Service center says to replace motherboard.
This is pathetic and hopeless response from such a big and reputed company. When something goes wrong, with the model or update company should fix it responsibly and not take customers for granted.
Now I am thinking to switch to some other brand.
I have been facing issues on m30s from last 3 months (April 2021) . Suddenly, while using camera App, phone hanged and restarted. After that ,for 2 months it used to restart around 15 times a day but used to boot itself. Now in July , its not at all booting even after keeping it for charging. Sometimes after hours kept in charging mode, it boots to Samsung logo and stuck for ever
.It even does not display charging % indication also. Only circle with charging notation is seen.
Went to samsung Service centre in HSR Layout(Bangalore), but the service guy just opened the phone and without checking serial no of motherboard etc, just said its motherboard issue and cost around Rs 8500 .
Really pathetic phone from Samsung. Samsung should recall the phone and replace motherboard free of cost, its the genuine Processor problem from the Samsung end.
I have already told my friends and family to not to buy Samsung phone and look for alternatives.
worst phone ever.faulty chipset and mother board issues.services center refuses to give a proper answer. .
MOHAMED, 30 Jun 2021Samsung M Series User, Don't buy this phone mother board problemworst phone inferior quality mother board issu worst customer care improfessional answers of service centre if product is in warranty they not giving any replacement and always trying to blame on customer dont buy Samsung products ever
I learnt that most people who complain about M30s issues after updates are from India. Could it be that indian M30s are generally faulty 🤔? I purchased my phone in Nigeria eventhough it was shipped from Dubai. I also talked to many M30s users and phone repairs in Nigeria if they r experiencing such complains/issues but their responses were no issues and the phone is gud. I wonder what must be wrong with Indian versions.
yShreyansh, 13 Jul 2021How to clear cache partion , by going in recovery mode ? I'm unable to enter in recovery ... moreIf the normal press power and volume up keys did not work for you, then try plugging the phone to your computer make and make sure that it is detected. Off the phone and repeat the same procedure for entering into recovery mode. It will work for you and clear the catche partition. Please make sure you updated all your systems app and turn off automatic restart in the settings.
Mahesh Tripathi , 14 Jul 2021Same problem with my m 30 s , after updating android 11 continue restarting, even service cent... moreyes they are not are response. simply said its only option to replace motherboard its cost Rs.5000 Very cheat.. dont trust
Mahesh Tripathi , 14 Jul 2021Same problem with my m 30 s , after updating android 11 continue restarting, even service cent... moreHi..I am experiencing the same problem. Very frequently getting hung and restart automatically. Sometimes, it gets very delayed to finish the restart. Some serious problem with the motherboard. Pls dont buy this series
yShreyansh, 11 Jul 2021how to get out of restarting freezing and heating problems . please if anyone have founded any... moreSame problem with my m 30 s , after updating android 11 continue restarting, even service center not giving positive response, customer care also.
Ameenu, 12 Jul 2021I have updated my phone to the latest June security update and it has been working perfectly. ... moreYes , not all are compatible but it's phone model is same though then why some are working good some are having issue ... I'm eagerly waiting for Next Update , could you predict when will be next update coming , I have tried doing Format my phone .
Ameenu, 12 Jul 2021I suggest you turn off automatic restart from setting, update all apps especially system apps,... moreHow to clear cache partion , by going in recovery mode ? I'm unable to enter in recovery mode when I try to enter by pressing volume up+power key . it's says Setup Wizard:completed Backup fail ..