The phone is too heavy
This is a good overall phone. (7.9/10)
Most impressive is the CAMERA and DISPLAY.
One of the biggest flaw is it's CPU! It sucks. It literally sucks, so much so that it takes abot 1 minute to install a 100MB app and which is why it's NOT suitable for gaming at all!!
Only if it had Qualcomm processor, this would have been a perfect phone for as long as 5-7 years.
I am using this phone since last 2 years and I didn't find any problem regarding this phone
its a good phone but with many problems,
motherbord problem is really big and its have no resell value , that hurts
This mobile is over all good. but the performance and this gaming purpose is not suitable .
I bought this phone on august 2020. The clarity of camera decreases after 6 months after 1year 3 months its speaker voice become too bad and now motherboard problem. I trust samsung more than any other phone but this is the worst phone from worst company. New motherboard will cost 9k rs.
Samsung should change this motherboard for free for everyone who is facing this issue.
i am facing the same above mention problems in the same mobile.
Piyush, 13 Feb 2023M31s has a big issue, my phone auto restart frequently. It started in 10 months... when i visi... moreI bought my phone in September 2020.. I changed my motherboard after 1 year as water entered in my phone(due to personal carelessness) but now ,from Feb 13th onwards, my phone started to restart frequently. I guess I am also facing the same issue as you.
M31s has a big issue, my phone auto restart frequently. It started in 10 months... when i visited Customer care they fixed under warranty in insisted for extended warranty... now the same problem started and warranty has expired... now they are asking 8500. Worst phone and poor service from Samsung. I feel cheated by Samsung
I bought this M31S 2.5 years back. However, the phone was hanging suddenly when Logo is displayed without booting in. When, I approached their authorized service center they were asking me to replace motherboard which will cost me Rs 8500/- but the replacement couldn't be guaranteed for performance. A big let down by Samsung. Due to this reason, I never ever going to buy the branded products in future.
M31s has a big issue, my phone auto restart frequently. Customer care also asking 7 to 8K for fixing this issue. Worst phone and poor service from Samsung.. Due to issue in their device customer had to pay money. Big thumbs down
Currently using this
No issues other than slight heating on 4g
Battery last well
Pubg lags and heat so you must use a game cooler for no lag
Exynos chipset is very weak in performance and also have network issue. I will not suggest Samsung Exynos smartphones to anyone. Now a days Samsung also makes low quality of display and camera outer glass.
Features of this phone is very good, Problem is in IC of this phone, phone will get switched off and not getting one again because of the IC fuse very frequently.
Samsung after eact update makes this phone slow very slow & sluggish
Very worst this mobile, also this mobile 6 months ok ,but after 6 months mobile Highly hanging problem
every time hanging but camera quality good working bad
Facing restart problem due to the motherboard which is caused due to the exynos 9611 chip. Pathetic experience after 2 years.
Exactly 12 months now using this mobile and enjoying it. No problems im experiencing even though its loaded with many apps not games though. But i have noticed that when charging it starts to heat up excessively and to counter that i have to charge it with data off or in airplane mode or off state. I don't have any complaints so far. Battery lasting through the day well. If anything changes will update
My experience is the opposite of most of the comments here. I bought this phone for my wife on January 5, 2021. Its almost 2 years now and we haven't experience any problem with the unit except that it hangs for a few seconds (5 to 7 sec), which rare happens.