Venugopal, 26 Sep 2022This phone is automatic sumsung logo hangup after some time this is very worst processer which... moreI also face same issue. I think its samsung policy that they give such software update that user force to buy their new phone. Very bad samsung policy, i never buy any samsung phone in future.
worst phone ever, used for not even 2 yrs, and charging slot gone.. cant even repair
This phone is automatic sumsung logo hangup after some time this is very worst processer which is hanged without reason and service center they asking 8000 for board issue this is worthless phone dont buy
This phone is useless
Quality of calling is very poor.
I am very much disappointed from m31s as I spent almost 20k and it didn't even got me even 2years . It was my 1st phone after school and on other hand my younger brother got vivo of 9k and is using it from 3.5 years and does gaming n all at it's fullest. I will never ever buy samsung phones .They should give some compensation on repairing or something else but this is not right for sure.
Anonymous, 30 Aug 2022Bought in Jan 2021. Problems started with the Nov 2021 update. Never opted for motherboard rep... morephone launched in july 2021
After 8 months of buying M31s, it started restarting automatically 3 times a week, but after latest update, it never automatically restarted, i knew how others M31s were getting dead, so i used with care like limiting processes and low usage, but one day in morning the battery was 5% so i put it in charging and forgot for few hours, pretty sure it was enough to heat up time with SuperFast Charging to make it dead, it just fixed on logo, customer care asked for both display and motherboard change, almost 70% of its value, surprisingly from other store, with cheap duplicate notch display, it worked well. If again motherboard heats up, it would damge display again.
I spent my hard earned money on this useless product. After 20 months i faced black screen issue and when i visited service centre they told me Motherboard issue which will cost me ₹8000. In future i will never buy any samsung product. Rating 3 out of 10.
worst mobile phone in the market with manufacturing defect which trigger after software updates and the company is not taking any responsibility please dont buy anything from samsung. looks like they did this defect for selling mother board
Joji, 15 Jul 2022Never buy Samsung phone. The same issue for my phone. I bought this Samsung m31s 2019 December... morePhone launched in july 2020
SamX5, 23 Aug 2022Seems motherboard issue is common for this device, many such cases reported in 2022 including ... moreBought in Jan 2021. Problems started with the Nov 2021 update. Never opted for motherboard replacement. After trying many things including factory reset at a service center, and updates, it seems to be stable once again now. I really wonder if it is a hardware issue; if so, it would not have been running problem-free now. Anyway, hoping the nonsense doesn't start with the release of the next update.
Within 2 years motherboard got damage...
Never buy crappynos soc becuase scamsung design them to die in a couple of years.
Anonymous, 14 Aug 2022I don't know why everyone is cursing on samsung, mine is still working fine. I was one of... morewait for some time and you will experience the same
Fayas, 19 Aug 2022This phone sucks with motherboard damage just after one year. Never buy Exynos 9611 which is s... moreHow to do it
It's a bad mobile. Don't buy this failure model
Dear sir/ madam
I bought samsung galaxy M31S 16 months ago.
Recently (14 may 2022) mobile has hanged continuously and I was handover the mobile to samsung store. Actually, there is a mother board complaint, but the samsung store people said power button problem, I was paid 1134 ruppees and the service man said the mobile is ok. I was check the mobile today by inserting SIM card, after inserting sim card immediately the same problem arises. I trust the samsung store people, I was belive there words but they fraud me.
It's very bad experience.
Really it's hurt me a lot,
Just 16 months how the mobile mother board has problem. I feel samsung has a brand but samsung Galaxy 31 S has a failure model.
Mother board complaint In many of my friends mobiles
Seems motherboard issue is common for this device, many such cases reported in 2022 including my own. Phone went dead in the middle of call, service centre told motherboard issue. Got it replaced after spending 8k as new device would drain min 20k. Suspected issue is the Software Update from Samsung. Is it an intentional bug in the software update to force users into buying new devices?
I spent my hard earned money on this useless product. After visiting service centre they told me Motherboard issue. In future i will never buy any samsung product. Rating 3 out of 10.
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