AnnA, 02 Nov 2016Shall i Submit My Handset or not...! Im scaredYou better submit and get your refund or replacement because it is recalled mobile . Even if your phone is ok you wont get any updates in future .
This phone was a hot item for awhile but I'm kind of glad all the hype cooled down so we can really see what it's all about... 🔥.
AnnA, 02 Nov 2016Shall i Submit My Handset or not...! Im scaredyou have to because note 7 faild
After the Recall Programme for Note 7 in India, I have submitted in Samsung Service Center by September end. See it is November Still there is no response samsung even after many calls to customer careĀ . It was bought from DubaiĀ Wrost service SamsungĀ Poor Service in IndiaĀ very very awkward service.. disguisting srvice in India...
Anonymous, 01 Nov 2016I guess Samsung India is the horrible ones. Samsung in my country is good. Great services and ... moreI am not in India , i am living in Dubai. I call Samsung customer service today again . Got the same response again. "We will provide your refund next week " . So i have to wait for another week for nothing . I really don't know where to complain about it. Samsung Dubai don't care about customer at all. They are simply lying . Each and every call centre agents gave me false statements and commitments. Seems like they are simply giving false excuses to get rid of the calls . Most of the Call centre agents very harsh that they don't even left me speak to the higher authorities . I don't know how long i have to wait and i am sitting blind here for a a mess created by Samsung only .
I have been waiting a month,and Samsung Aust keep telling me "your order is still being processed " I asked will I have it before Christmas and the operator said "I can't give you a accurate time frame right now but please be assured your order is being processed"
Sandip D, 01 Nov 2016I am still waiting for my Refund , i live in Dubai and i have made almost 20 follow up calls t... moreI guess Samsung India is the horrible ones. Samsung in my country is good. Great services and friendly.
I am still waiting for my Refund , i live in Dubai and i have made almost 20 follow up calls to the service centre . In simple , they just don't care . Every time i call , i am getting same response from all the call centre agents " we will call back soon " . I am without a phone for 21 days as my phone is with Samsung service centre as my device is faulty . They don't want to repair or return my device as Samsung officially recalled it. Being a customer of Samsung for more than 4 years and i have used all note series from Note 1 to Note 7, this is so disappointing . Worst and Worst customer service .
afriandy yuanda , 31 Oct 2016the note 7 is dead nowReincarnated as Xiaomi Mi Note 2.
Lickit, 30 Oct 2016Those nitwits who still retain it, have suicide themselves. No return after 1st Nov, no refund... moreYou surely live in a hell hole and do not know about consumer support, that is, in the underworld you live for sure
Jamaal, 31 Oct 2016NOTE 7 is dead gone, move on fellaz! Might as well look for another brand. due to this battery... moreAsus is good but their phone's battery lives suck. Service centers are few and far between as well. I'd go for asus if we talk about laptops and pc's but for mobiles, they're still low on my priority list.
Leagues above lg though.
NOTE 7 is dead gone, move on fellaz! Might as well look for another brand. due to this battery issue, Samsung is kinda hard to trust. I'd go with Asus now. The price is totally worth it! for sure samsung fans will go bananaz again thinking they know everything about phones. You guys dont even know who the CEO is without using google hahaha! bunch of try hard tech people. haha
TCool, 30 Oct 2016Note 7 is a big shame in front of the mighty Note 5.Note 7 and note 5 are shame in front of the beast note 4 بزبز&#1576;زب
Those nitwits who still retain it, have suicide themselves. No return after 1st Nov, no refund, no resale, no updates, no overheating rectify. So you are left will 850plus dollar's junk.