Skyjai, 11 Dec 2016I was a Samsung fan. I have used Note 1,2,3,4. This time I bought my note 7 in Vancouver, Cana... moreTough luck brah. I got my money back in 3 just 3 days after surredering my unit. Keep pestering them. You deserve your money back. Preferably with consolation.
None of a single phablet in the market is close to the Samsung Galaxy Note 7.
Because of some non-sense rumors, Samsung decided to exchange these phablets without considering users monetary losses.
In a simple way Samsung Galaxy Note 7 when purchased it was CAD1050 + Tax
for 64GB inbuilt memory and 256GB expandable slot.
Now what they are offering as exchange is Galaxy S7 Edge, which has current market price is CAD900+Tax for 32GB inbuilt memory and 200gb expandable slot.
Now in the exchange offer what Samsung is offering is Galaxy S7 Edge + CAD100
in other word less memory internal/external and CAD900+CAD100=CAD 1000
If they care about customer security then why should customer has to suffer price loss and quality difference by losing extra CAD150 from their own pocket. (CAD100 for loss of 32GB internal memory and CAD50 is the net loss if they exchange Note 7 to Galaxy S7 Edge)
Now my honest request to Samsung as loyal customer is,
we all are happy with Note 7 with our own risk but we all also want to support the law, by returning this Mandatory recall of Note 7 in the exchange of nether money nor by downgrading our phones, but in the exchange of the credit Voucher which should be exchanged with your next phablet release i.e. Note 8.
I hope all I am asking is ethical solution where nobody lose anything.
As a customer our right for the best phablet we love to have,
and as Global company loyal customer base for the company.
Hope to hear very positive announcement from the Samsung in this matter.
One more thing in South Korea Samsung already announced to exchange Note 7 with Note 8.
So if it happens there then why note here...☺
I was a Samsung fan. I have used Note 1,2,3,4. This time I bought my note 7 in Vancouver, Canada when it released in the first day. I travel alot between Hong Kong and Vancouver. When the news announced Hong Kong airport bans Samsung Galaxy Note 7 on all flights to and from city, I was unable to bring it back to Vancouver to refund my note 7. I had no choice so I refunded my note 7 in Hong Kong on Nov 6. I have waited for more than a month and I still haven't gotten any call back about my money back. They just took back the phone without giving my money back. I'm very disappointed about the call center. I called them 3 times and keep saying people will contact me shortly but none contact me at all.
Please don't buy Samsung product anymore.
Worst service ever.
Imperator Neubaticus, 10 Dec 2016Goodbye dear note 7 :(why did you have to explode my dear friend
Where is Note, 07 Dec 2016Man!!! More a Year??? ....huhhhhhhhhSay goodbye to Canada Note7!
Where is Note, 01 Dec 2016After great Note7 my story is stuck in between these two questions ( lol) : 1.Anyone using n... moreLate september 2017. It will be similar to the note 7 but with some new features of course! The only thing I know for sure is that the phone will be 0.8-1mm thick,a better iris scaner. Galaxy s8 and s8 edge will be released early 2017 (I think February-mars). Gonna buy the note 8. Love the 5.7 inch display.
Samsung has to remember the time when they were king of phones aka smartphones, fast reliable machines. In latest few generations they keep toying with microSD or no replaceable battery. Samsung keep something in mind: your are where you are because your phones were smart and expandable (microSD and battery could be replaced) - without these qualities a Galaxy is just a simple iPhone aka not interested !!!
Not buying any phone if the battery can't be replaced cheap. After two years those phones will be worthless. Who will buy a used phone with battery dying and can't be replaced because it's glued? I'm keeping my Note 4. Screw you Samsung.
I still have my note 7 and it works great!..
beats any phone out there! ;)
I am so happy for Samsung.
Last year I got a S6 Edge when I was in Africa and then the next day I came to India.
Upon begining to use the device I realized the display is getting hairline scratches just by keeping it in a pocket without any keys or any sharp objects. Latter I checked on google and learnt itz a known issue with 20% S6 Edge device.
I contacted Smsung Service Centre in India and they were not willing to help claiming that I have to contact Samsung Africa.
That has upset me to the core. I am not going back to Afrixa so how can I contact them.
I stuck a tamper glass and the flip case to prevent further damage. I hate tamper glass on my phone.
After few weeks I realized battery drain issue. Till now I have to charge the phone 3 times a day.
Samsung did not help me fix my US $760 phone and now they had a loss of billion $ for the Note7. Serves them just right.
I am happy with my iphone 7 plus. S6 edge is just a secondary phone..
After great Note7 my story is stuck in between these two questions ( lol) :
1.Anyone using note 5 please post here if u r getting anything new Spen update.Will it get the update?
2.Any idea when Note 8 is coming?..