Note9 User, 26 May 2020Hi K, I reckon it could be the same as last time (25 Sep 2019), when you commented about not ... moreI've tried all your suggestions but it's still not working. I don't know if it's a problem with T-Mobile
KwakuOpp, 25 May 2020I haven't received any software updates after March this year. What could be the possible rea... moreHi K,
I reckon it could be the same as last time (25 Sep 2019), when you commented about not getting updates, and you correctly identified it being due to a weak WiFi connection, well it could be the same issue/ solution.
You said, "Thanks very much bro. Your intervention worked.
It only needed a strong wifi connection, I turned off all other devices that was using the wifi and it worked, I got the update. Thanks once again."
Sounds like you need to upgrade your router, tell your Telecom provider, they might send you one for free, just do a search for reviews to make sure it's a decent bit of kit.
Alternatively, if the WiFi method doesn't work, you could try it via mobile data, just make sure that your battery is more than 50% charged & that you don't exceed your mobile data allowance, because April's update (in my region/ carrier) was bigger than usual, as it included; 'Improved performance. - Camera'.
April= 463.44 MB
May= 118.97 MB
Total= 582.41 MB
Go to >Settings, >Software update, Auto download over WiFi (if not, then also turn WiFi connection off & turn Mobile data on), >Download & install.
Anonymous, 12 Apr 2020im having march update no issues. whats the display issue?I should have listen to you. It happen to my note 9 too !! It become yellowish screen. Reset the phone not help. Disappointed with Samsung !!
I haven't received any software updates after March this year. What could be the possible reason please
Tan, 06 May 2020Yes, my wife Note 9 got this problem in Nov 2019 and my Note 9 got this in April 2020. I lost ... moreI can feel you, buddy. When people say its an update issue, recent update still didn't change it and the screen remain yellowish with those black strips. Excess heating and drop in resolution, I just hope Samsung will address their hardware issue. I still have faith in their mobile division but sad news is my Galaxy Fit E beyond repair, guess I might stay away from Samsung gears for a moment. Note 9 still excel as a daily driver, just sad at how lots of people being affected by the screen issue.
Note9 User, 21 May 2020Finally got my missed call flashing green LED notification back with the latest OTA update :) ... moreMine too thankfully. Hope they manage not to mess it up again when (if) they bring One UI 2.1 to the Note 9!
Finally got my missed call flashing green LED notification back with the latest OTA update :)
Build Number : N960FXXS5DTE6
Android version : Q(Android IO)
Release Date : 2020-05-20
Security patch level : 2020-05-01
- The security of your device has been improved.
Msd, 19 May 2020Don't agree,
I had a Samsung phone (Middle east region) that I bought from Saudi and received... moreagree w/ u
i'm from southeast asia... bought US version, indeed, got OTA earlierthan my regional device
Craddan, 16 May 2020You bought it from Ebay does not mean it's was not made for your region ..if you buy any Sams... moreDon't agree,
I had a Samsung phone (Middle east region) that I bought from Saudi and received OTA update in Canada (North America)
Also I bought one phone from AT&T and received update in Canada as well.
skyet, 13 May 2020that's not the case, i bought phones on ebay (from uk/hk/eu) and i had no problem getting ota ... moreYou bought it from Ebay does not mean it's was not made for your region ..if you buy any Samsung phone not made for your region forget about ota ..I am currently on july security pie patch no ota I am enjoying the phone like that
LineaLove, 13 May 2020This is the last Samsung super awesome phone that is still a wonderful buy.i have started feeling the same.
This is the last Samsung super awesome phone that is still a wonderful buy.
Craddan, 08 May 2020If you bought a phone not meant for your country you wont get any ota the only option is to fl... morethat's not the case, i bought phones on ebay (from uk/hk/eu) and i had no problem getting ota updates.