KwakuOpp, 27 May 2020I've tried all your suggestions but it's still not working. I don't know if it's a problem wit... moreI was hoping it would work because it did last time.
Yes it's probably your carrier, I would contact them & ask them what is the problem, & when are you going to receive the April & May updates.
You could also contact Samsung customer services for advice.
Good luck.
Always been a Note user since note 3 , am on Note 9 now - perfect phone UNTIL some idiot from Samsung updated the software and destroyed the SCREEN !!!!!! , it flickers , darkens and turns greenish from time to time then comes back as if nothing happened . They should send out another update and fix this ASAP !
DT, 27 May 2020No update from March. I'm from Sri Lanka. Any idea why? Same applies to me too. No update after March. In Ghana
If new updates don't show, refresh page or open playstore
Note9 User, 26 May 2020Hi K, I reckon it could be the same as last time (25 Sep 2019), when you commented about not ... moreI've tried all your suggestions but it's still not working. I don't know if it's a problem with T-Mobile
No update from March. I'm from Sri Lanka. Any idea why?
Last update is from 12 mei 2020
Paul, 17 Apr 2020best phone everYES Best phone ever, great device
Note 9 still is a very good device and better then S20 series.
KwakuOpp, 25 May 2020I haven't received any software updates after March this year. What could be the possible rea... moreHi K,
I reckon it could be the same as last time (25 Sep 2019), when you commented about not getting updates, and you correctly identified it being due to a weak WiFi connection, well it could be the same issue/ solution.
You said, "Thanks very much bro. Your intervention worked.
It only needed a strong wifi connection, I turned off all other devices that was using the wifi and it worked, I got the update. Thanks once again."
Sounds like you need to upgrade your router, tell your Telecom provider, they might send you one for free, just do a search for reviews to make sure it's a decent bit of kit.
Alternatively, if the WiFi method doesn't work, you could try it via mobile data, just make sure that your battery is more than 50% charged & that you don't exceed your mobile data allowance, because April's update (in my region/ carrier) was bigger than usual, as it included; 'Improved performance. - Camera'.
April= 463.44 MB
May= 118.97 MB
Total= 582.41 MB
Go to >Settings, >Software update, Auto download over WiFi (if not, then also turn WiFi connection off & turn Mobile data on), >Download & install.
Good luck!
Anonymous, 12 Apr 2020im having march update no issues. whats the display issue?I should have listen to you. It happen to my note 9 too !! It become yellowish screen. Reset the phone not help. Disappointed with Samsung !!
I haven't received any software updates after March this year. What could be the possible reason please
Tan, 06 May 2020Yes, my wife Note 9 got this problem in Nov 2019 and my Note 9 got this in April 2020. I lost ... moreI can feel you, buddy. When people say its an update issue, recent update still didn't change it and the screen remain yellowish with those black strips. Excess heating and drop in resolution, I just hope Samsung will address their hardware issue. I still have faith in their mobile division but sad news is my Galaxy Fit E beyond repair, guess I might stay away from Samsung gears for a moment. Note 9 still excel as a daily driver, just sad at how lots of people being affected by the screen issue.
Note9 User, 21 May 2020Finally got my missed call flashing green LED notification back with the latest OTA update :) ... moreMine too thankfully. Hope they manage not to mess it up again when (if) they bring One UI 2.1 to the Note 9!
Finally got my missed call flashing green LED notification back with the latest OTA update :)
Build Number : N960FXXS5DTE6
Android version : Q(Android IO)
Release Date : 2020-05-20
Security patch level : 2020-05-01
- The security of your device has been improved.
Fish, 20 May 2020Mine too :-(Is your blue light filter turn on?
Kudabadi, 24 Apr 2020My note 9 exynos screen become permanent yellowish after 1 year 3 month using it..before that ... moreMine too :-(
Msd, 19 May 2020Don't agree,
I had a Samsung phone (Middle east region) that I bought from Saudi and received... moreagree w/ u
i'm from southeast asia... bought US version, indeed, got OTA earlierthan my regional device
Craddan, 16 May 2020You bought it from Ebay does not mean it's was not made for your region ..if you buy any Sams... moreDon't agree,
I had a Samsung phone (Middle east region) that I bought from Saudi and received OTA update in Canada (North America)
Also I bought one phone from AT&T and received update in Canada as well.
skyet, 13 May 2020that's not the case, i bought phones on ebay (from uk/hk/eu) and i had no problem getting ota ... moreYou bought it from Ebay does not mean it's was not made for your region ..if you buy any Samsung phone not made for your region forget about ota ..I am currently on july security pie patch no ota I am enjoying the phone like that
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