Ahmed fouad, 23 Jun 2016Finally note edge get marshmallow update in ksa .i received software update last night. but note edge is still on 5.1.1. has any other users received it?
blonde, 16 Jun 2016thank you for the link you posted. i dailed the code. but dont know how to check software or ... moreJust ignore this "androidauthority.co" so called 6 problems. Unknown reviewer ignore.
Backup not necessary.
There is another way to resolve any issue &or problem, Refer to next paragraph.
As the the *#0*# on the keypad, it will appear several box that to test each individual function, colors, etc. To exit, click back button twice.
Most 2nd dealer use this to check if the phone is anything wrong.
Most problems are not phone hardware related, but could be (quote:)rogue apps.
There was an security updates when i got this phone in April, and also update v5.1.1
As most probably the telco unable to sell, so give huge discount.
I did encountered that the screen hang, press any buttons and key, no action.
In the end, remove and put back the battery.
Anyway, apps are written by non-professional people, as there are website to teach you.
I did encountered an app (for wifi check) that make both router wifi gone.
So i uninstall and reinstall again in order to fix that problem.
I had read about that in order to fix problem app, it recommend that is to uninstall and then reinstall the app. In this way, it may install the correct version of the app to Android ver.
Do not do all at the same time. That method is to check if the problem had gone away.
Meaning, do 1 app at a time and wait for the problem to appear, if any. If no = solved.
Hence, there is no need to do factory reset, as this is the last & final option.
3742, 14 Jun 2016Please do ignore the previous post, as this is the some troubleshooting codes. http://www.sam... morethank you for the link you posted. i dailed the code. but dont know how to check software or firmware. it comes up camera , sensor lcd etc. it just says firmware information and software information. what do i press to check? im sorry but i never done this before?
Huey, 15 Jun 2016My note edhe was doing the same. I cleared the system cache and that do anything. I did a fact... moreSo your having same problem. I thought it could be rogue app. But ive got the same apps ive always had. So its not that. It started after i got secuity patch level update a month ago ( i think) cant remember the date. It was working perfctly before that.
3742, 14 Jun 2016Please do ignore the previous post, as this is the some troubleshooting codes. http://www.sam... moreThank you. I will try it. But im bit confused as ive never done this before. Will i have to backup data. 3742?
blonde, 12 Jun 2016 date and time is right although i do understand what you mean. i had a phone and everytime i... moreMy note edhe was doing the same. I cleared the system cache and that do anything. I did a factory reset and it is 95% better. Only turns off 1 times per day. Still trying to figure out what the problem is because it is not completely resolved.
blonde, 12 Jun 2016 date and time is right although i do understand what you mean. i had a phone and everytime i... morePlease do ignore the previous post, as this is the some troubleshooting codes.
Sometimes you may need to complete the check before next, such as "secret code *#0*#
This type codes are used by small (1 man operate) mobile shop that deal with trade-in and sell new & used phones, accessories such as screen protector, and may include repair.
And i won't be surprise that service staff also use them, especially when you hand the staff and they just keying and checking. So it is sort of reliable method.
For other mobile phones, you could check on this website.
From here, you could know what sort of problem you are having.
Anonymous, 31 May 2016my edge is draining power like beer. a full charge can't last me even 5 hrs. any advice. Suggest you to fully charge to 100% plus 1 - 2 hrs more, for few times, not necessary every charge, just occassionally.
My phone finally do not eat battery that much. As not like 1% per hour standby, but for few hours then drop 1%. Maybe 2-3 % for usual sleep period.
blonde, 12 Jun 2016 date and time is right although i do understand what you mean. i had a phone and everytime i... moreDon't do Factory reset yet. This is the last option.
Do search on "How to force shutdown for Note edge"
Before proceed to do anything, pls backup important datas.
The search pop-up this: "Entering Safe Mode to Uninstall an App:"
Also there is a link to mentioned about 6 problems with Note Edge;
Don't follow exactly what they mentioned, as it is not official &or expert advice.
Do search for your issue. (I frequently use search in find certain info, almost everyday)
Meanwhile i am also trying to search & understand more in details, include other websites.
3742, 12 Jun 2016Do check your phone setting, as certain setting may affect the phone performance. I had a pho... more date and time is right although i do understand what you mean. i had a phone and everytime i changed battery date/time was wrong. and ive checked setting and battery was at 85%. so it wouldnt be the battery. it just turns of in the middle of phone call and texting or on internet. should i do a reset on it? it was working perfectly until now:(
my note edge keeps turning off and i cant turn it on without taking battery out and then put it back in and i press power button and it comes on. its happening couple times a day:( any advice would be helpful friends.
blonde, 10 Jun 2016For 3 days my note edge keeps switching off. when im on internet or texting etc. I have to sw... moreDo check your phone setting, as certain setting may affect the phone performance.
I had a phone that always given me problems, until i read somewhere (maybe a hint from the phone, i forgotten which) that the Date/Time may affect the phone. It was the battery 00% and the time/date was not set, as the phone i was not using for a long period.
Anonymous, 31 May 2016my edge is draining power like beer. a full charge can't last me even 5 hrs. any advice. it might be the battery, hope it's the battery, because the other option is the phone is defective or too many apps running at the same time. If it's the phone then you better have insurance or you're stuck with buying a new one.
3742, 09 Jun 2016blonde You bought a phone in Chinese language. I also bought the phone in Chinese language, ... moreYeah. I changed to english laugauge and changed keyboard to samsung ketyboard as theres a chinese keyboard in my note edge.
For 3 days my note edge keeps switching off. when im on internet or texting etc. I have to switch it back on. Anyone else have this problem? Plz reply.
blonde, 05 Jun 2016oh right. my apologises. i was thinking of something else. i thought the person just wanted to... moreblonde
You bought a phone in Chinese language.
I also bought the phone in Chinese language, but being a Chinese unable to read!!
It is that seller told me how to change language, now pass to you.