MJ, 22 May 2016dont update to 6.0 its bad. really bad. edge shorcut lags when you open menu. power saving mod... moreYou need to do Factory reset.
This had happened before, not this model, that is after update, the phone was unable to control. So i did factory reset. Result. No more problem.
Sam, 24 May 2016I changed d battery as well as charger but still no change... its dead... bad update samsungDid you update yourself or thru your phone Setting -> About device -> Software updates.
In normal case on update, there is a notification that the updates is available, and download by either wifi or mobile data. This is the actual & proper way.
If you do the proper way, thru notification by Samsung, then you may visit the nearest Samsung Service center. As they may able to check, using some sort of coding &or tools.
And if you do the proper way, they may able to assist you further to repair the phone.
Only firmware can made the phone as total loss &or may not be reversal.
Software update may able to rectify. As this may be in your case.
So i suggest you to visit the service center to find out more about your Note Edge.
Maybe bring along your phone receipt, if any.
Even if it is out of warranty, this may depend if there are cases like your case, as known and required to repair &or replacement of parts, maybe.
It is a awesome phone but I dont know what happend when I updated it to 6.0.1 it starts to lag and the night clock is not working
Do we expect any update to fix these issues?
If not Im going back to lollipop 5.1.1 :(
3742, 24 May 2016Your Note Edge is not dead. You cannot turn on the phone is because the battery is 0%. So eit... moreI changed d battery as well as charger but still no change... its dead... bad update samsung
Sam, 23 May 2016My note edge is dead after d update... it was on charging and went completly dead. Dont know w... moreYour Note Edge is not dead. You cannot turn on the phone is because the battery is 0%.
So either charger or battery is no good.
Maybe use another better charger to charge.
More likely is the charger that drain your battery. Most probably the fault lies on the charger.
And most probably is that the phone battery is dead, which is very unlikely.
Do note that the Charger should be Output: 5V 2A. (2A at least.)
My note edge is dead after d update... it was on charging and went completly dead. Dont know what to do.. plzzz help
dont update to 6.0 its bad. really bad. edge shorcut lags when you open menu. power saving mode is useless as it doesnt give you option to limit device performance (it was there in 5.1.1) top notification bar turns grey in power saving mode. no edge screens like s6 edge or s7 edge.. edge is still the same... overall a sad and a bad update :(
Thomas Tu, 19 May 2016Akash ~ Which version did you update? Is it OFFICIAL Marshmallow Android 6.0.1? I am from India and here we were alreday running 6.0.1 from 2-3 may 2016, the update was around 1.5 Gb however I am not talking about that update. A day back I got another 570 MB update which made this phone far better.
i am not getting any kind of update for my galaxy note edge it is still on 5.1.1 is there any latest update for galaxy note edge?
and if there is any other way to update do plz guide?
Anonymous, 15 May 2016Hi Everybody, I am not really a samsung fan however my last phone was NOTE 2 and currently I a... moreI don't have these issues. According to what I know is that the marshmallow update still has huge amount of bugs which it should be fixed in the next update. And for the overheating you can open smart manager and choose battery then app optimization then select most of the apps and make always optimizing, so you will most of the time not face overheating again. Note Edge is an awesome device. So Good Luck !
Hi all, got an update of around 600MB and OMG, the phone has became superphone. Great improvement in performance, UI is very smooth now...Great job Samsung
Anonymous, 14 May 2016no i mean if you like go on flipboard on s7 when you slide horizontally like the effect on the... moreNote Edge is just a protocol model, intend to be Note Edge series.
So you cannot compare Note Edge and S7 Edge.
They are based on different design & components.
Being a protocol, Samsung intention to see feedback.
Then Note Edge 2 will be better.
Hence, most probably the next Note Edge 2 will be much better.
Manufacturer separate by using Series.
Hence you cannot compare Note Edge to S7.
Just like the Galaxy S is the 1st of the Galaxy S series, the next is Galaxy S2 as part of Galaxy S series.
Anonymous, 14 May 2016Good in term will hank shortly after RAM fully use and want us to buy new note 6. Recently Sam... moreNote Edge and Note 6 are both different series.
Just like J7 and A7, both are different series.
You are just like compare "chicken" with "duck".
Manufacturer have to use Series as separation.
Just wait for Note Edge 2.
As for RAM, do you know that there is a way to increase RAM.
If you open a few apps, even if you just close &or exit the Apps, these apps are still running in the background.
All you need to do is touch on the "Recent" key.
This pop-out all apps still in the background.
You can clear all by touch on the "Back" key, to remove all.
Or you can select which apps to close by touch on the X on the top-right of the apps.
In this way, more RAM will be available.
Anonymous, 15 May 2016Hi Everybody, I am not really a samsung fan however my last phone was NOTE 2 and currently I a... moreBy switching Off and On again may not help much.
The problem is on how many apps are on which may cause the heat to appear quickly.
This is that many apps are still running in the background, not close at all.
That is to say, when you run 1 app, then decide to close that app. The app is close, but it is still running in the background. The more apps you open & close, these apps are still running in the background.
Just open the setting -> battery usage, you will find those apps you open & close, are actually running in the background, and may contribute to the heat.
As by switch Off and wait awhile then switch On, will never work. The heat will appear faster. As you may think that those apps your have gone away in order to cool the phone.
Then you may have made the wrong assumption.
For me, i have my own way to quickly reduce the heat.
What happen when the phone get heat; just do not use &or run any apps. In this way the heat will be reduce much faster. I discovered this while after bought this phone, i had to updates (almost) all apps, and including 2 updates; security & update to v5.1.1. and phone got heat.
So i leave it, as like you say for a few minutes, then i check the phone. The phone had no longer heat, what more it is just cool like never use the phone.
For me, whenever i do run any apps, and after closing the apps which i don't need it anymore. What i did is go to the Task manager, by clicking on recent key. This will bring up the Task manager. Then i will touch on the "back key" to remove all apps from the background. For individual app, there is a X mark, just touch then app will longer running in the background. Even if the app did show the app is still using battery, but the app just take about 1%. and some app is no longer using the battery.
As for why "Switch Off, wait, Switch On", that is those apps you open & close, it is still running the apps. Hence, apps will not be clear at all.
You can test it, by opening and close, and go the "Recent" key, there show apps that consider close, are still in the background. Then select the X on some apps. Then you switch Off and then switch On. Those apps that are not close, it is still available.
This is something like laptop that you close the cover, it go into hibernate mode. This is to say that when by switch Off and On, whatever apps not close by X will appear again, just like laptop hibernate mode.
Hi Everybody, I am not really a samsung fan however my last phone was NOTE 2 and currently I am using Note Edge. I started using this phone on 01 Feb 2016 and till date I have faced lots of issues. The biggest one is that the device gets overheated, sometimes its 45*C, teh display gets hot as well, HOT like really really hot that I need to turn off my phone for 3-4min with battery removed. Secondly, the device lags like anything, I mean with this spec we do not expect that much lagging. The notification bar does not comes down easily, Its takes good time and lag is clearly visible at that point of time. I am not very heavy user. I keep my wifi on all the time and most of the time I only use my phone to make calls bcz I use WHATSAPP on my laptop. Frankly speaking even after 2 years of using a device liek NOTE2 I expected a lot from NOTE EDGE however now I feel that my NOTE 2 is btter that NOTE EDGE. Apart from that I have another problem, I am using finger print sensor to unlock device, after 5-10 min my device show some sort of lag and then it locks itself and says " cannot use fingerprint sensor after device restart " and then I need to put my password and unlock the phone. I and thinking of selling this phone howveer I love the EDGE part very much. I would liek to know if I am doing somthing wrong with the settings or what else could be the problem. I tried hard reset as well. I am running Marshmallow 6.0.1. Please suggest what has to be done.