Customer reference number: 2114379665
Email response ID: 2107299376
Please quote your customer reference number when contacting Samsung
Thank you for contacting Samsung.
I am sorry if China can not offer support for this handset on Samsung KIES. You have come through to Samsung UK, since we are Samsung UK we can only support our own versions of devices working with Samsung KIES. The UK Note does work on Samsung KIES. If this is not the same for Chinese handsets then you will be required to try and get something sorted out with Samsung China. I am sorry for any inconvenience.
If you require any further assistance, please contact Samsung again and we will be more than happy to help.
Online Support Team
SAMSUNG Customer Support Centre
anonomous, 16 Jan 2012any one i need help getting samsung kies to install correctly on my laptop - it installs but d... morereply to for the last week i have been writting to samsung describing the piss poor KIES application how it does not connect to my laptop samsung tood me that it was not supported in usa well mr samsung i told them i am not in usa but in china they ahve yet to reply to my last
BruceLee, 18 Jan 2012not protected by Gorilla Glass according to Samsung. Sad TruthThen please give us the link to read about it.
At last i'd bought this smartphone 2 days ago and it is awesome..i really like it..you'll never know until you get it..intelligent smartphone of the year...
Anonymous, 17 Jan 2012bought an ipad instead.Is there a point in telling is this? You can't pocket the IPad, it's not a phone, low picture resolutions and can't transfer files directly. Apple does have a good app market and they iPad's battery lasts 10 hours, but I find my 3 year-old NetBook far more useful in contrary to what Mr. Jobs told how "you can hardly do anything with it". A physical keyboard is still essential in writing. Jobs also dismissed the usage of a stylus for a phone as a design failure, but look- some people who bought the iPad buy Bluetooth keyboards, and buy capacitive styluses. The stylus with the Note is designed by Wacom and works great for creating digital art.
Anonymous, 17 Jan 2012bought an ipad instead.Is that meant to impress us?
Galaxy Note and Galaxy S2
They are exactly the same ! You should really see which looks better .
The only difference apart from the pen is the 5.3 inch screen which sure brings bigger screen , but don't think 1.2 vs 1.4 CPU speed makes much difference . The extra CPU speed is just to keep smoothness at higher resolution .
And in games Mali gpu is the best right now , but comparing these two note is running on higher resolution so that makes it logically slower than smaller galaxy s2 . It might not be much but its still a fact .
it's blue but very dark blue like black. it's big but not big as tab or ipad. it fits big pockets. meaning it's still pocketable. but a bit hard to hold single handed,mostly have to use both hands but considering the large hd super amoled screen,i don't mind. mine is 2.3.6 firmware,so far no software problem. i love this phone,the best screen so far.
Its just one of its kind....the 1.4 processor adds on to its performance and the size of the screen is really impressive...the s pen is soo useful to make notes and some real cool digital art...its the best option for all smartphone lovers.
Anonymous, 16 Jan 2012I think Samsung Galaxy Note is the best thing that has ever happened to mobile phones! It is s... moreI have the note got it for Xmas it's GREAT that's all I have to say. It is not available in US yet I am out of the country by far best phone I have ever owned. Get it you will not be disappointed
Does Samsung Galaxy Note require a scratch guard to be pasted onto the screen??
We we get sufficient battery life?
How different is "Note" from "S2"? (Other than it being big, having an S pen)
Guys, can this phone do skype video chat? like Iphone??
I found inly iphone cpable of this function. please test and let me know, this is the only thing hesitating me to buy it...
I bought the Galaxy Note a few days ago amd coming from the Galaxt Tab 7.0, I can say that it only took me a couple hours to adjust to the size of the screen... Maybe those coming from a smaller-sized phone would have diffculties, but so far I had none with regards to screen size... Rarely used the stylus though...