Maggi, 18 Dec 2019Hi. First turn off your phone. Press and hold together : Power Button + Volume Up button a... moreMaggi, i just dont know to thank you, but thank you very much, my galaxy s10+ is out off this world. After following your instruction on how to factory data reset, my phone is so so sweet, battery running far better than pie or android 9, the phone is so so cool, and you know what, i no longer use activate power mode, because the phone can go over 18 hours with 20% still remaining. Thank u so so much dear, u r da bomb!!
Sanju123, 18 Dec 2019Hm ya true. Im also very careful and using a pouch. Just thought may be if i dont have a scree... moreHi. . If your worried about your screen getting scratched then you should invest in screen protector. I personally dont have screen protector on my phone. Like I've said I use a case when out. But at home I just use back cover. This phone came pre installed with screen protector. Did you remove yours?
Sanju123, 18 Dec 2019Isnt it enough to do a factory reset only? Or is it required to do clear partition too??It's your choice. Do a factory reset. But backup all your stuff first .
Anonymous, 18 Dec 2019You are a liar!!! I so called " UPGRADED" and my exynos s10+ is now horrible I hate liars. Eve... moreMaggi was trying to help you after all she's not getting paid for sharing her knowledge. You have no right to call her a liar in this faceless forum. So in the light of that, you are left to yourself and no one will help you here. Whatever happens to your phone is your cup of tea.
Anonymous, 18 Dec 2019You are a liar!!! I so called " UPGRADED" and my exynos s10+ is now horrible I hate liars. Eve... moreThat's rude!! If something is wrong with your phone & someone is trying to help or shows concern then you should at least show some respect or be thankful for his/her help, not everyone is a Samsung engineer here.
Anonymous, 18 Dec 2019You are a liar!!! I so called " UPGRADED" and my exynos s10+ is now horrible I hate liars. Eve... moreBefore you start accusing people of lying why don't you think first. What possible reason would someone have to lie to you. What benefit is there for them. I think you owe Maggi an apology. She puts her time and knowledge into trying to help people and instead of being grateful you abuse her instead. Hopefully you were just having a bad day because I would hate to think that you are just a naturally nasty person.
Isnt it enough to do a factory reset only?
Or is it required to do clear partition too??
Mohamed Azam, 17 Dec 2019I used screen protector. I am not feeling bad, after I update android 10 my phone is starting ... moreHm at first yes. When i was on camera app it was hot. But now after some time it seems ok
Azo, 15 Dec 2019I have installed UV tempered curve glass protector I have no issue, upgraded to Android 10 and... moreHm nice to hear.ya first i was also thinking that SOT is not enough. But now loojs lije its tge normal rate.
Hm the uv temperd glass you said u installed what about the fingerprint scanner...working??
Maggi, 17 Dec 2019Yes. I took the pre installed screen protector of my phone because its started to bubble. So ... moreHm ya true. Im also very careful and using a pouch. Just thought may be if i dont have a screen protector it will scratch my display. But seems ok though till now
enuma, 18 Dec 2019please how do i clear the catche partition? urgent pleaseHi. First turn off your phone.
Press and hold together : Power Button + Volume Up button and Bixby button until Logo appears. , Then release all buttons. You can wipe cache partition and factory Reset using Volume Button to select and use Power Button to enter. If your not used to doing this then go into settings- scroll down General management and reset. Then factory reset. Again backup all your data , media and any other stuff you have. Or you can look at a youtube video with instructions how to do it if you have never done it before. There are plenty out there.
Mohamed Azam, 17 Dec 2019What you did to stop hot and battery draining?Well its off and on, at times it does not heat up, while some days it does, but now i want to do factory data reset, so i'm backing up my data to my laptop. thanks brother
Maggi, 17 Dec 2019Ihi. Dont worry. It will still be on Android 10 . Once you do this your phone will run really... moreYou are a liar!!! I so called " UPGRADED" and my exynos s10+ is now horrible I hate liars. Even the damn galaxy store wont run and almost every app keeps closing giving a popup saying this app keeps closing report or close. So stop lying to people LIAR!!!
Every call is dropping. Sprint tells me I have good to excellent coverage. Is any one else experiencing this with their new s10 +?
Mohamed Azam, 17 Dec 2019If I reset my phone, which os will generate? Android 10 or 9Ihi. Dont worry. It will still be on Android 10 . Once you do this your phone will run really smooth. Like all updates it advices you either clear cache partition and then factory reset. And you can save contacts, mgs, apps etc to your samsung account etc or to sd card. Or you can backup all your stuff through smart switch. So there are diff options to choose from. So I strongly advice iif you have lots of apps you need or whatever to backup them up before performing a factory reset.
Masood, 17 Dec 2019First wipe ctache partition, this will not erase any of your data. Try factory reset after, i... moreThat's what I adivced to the user who posted comment to me. And also rebooting your phone once a week is good for battery.
Mohamed Azam, 17 Dec 2019If I reset my phone, which os will generate? Android 10 or 9You will still have android 10. But a reset either by recovery mode and clear cache partition. And also a factory reset to get rid of any residual files left over from pie. I did both and battery is good. No more heating problems. That's my advice to you. I highly recommend you do it.