Donít buy Samsung. Donít buy any Samsung product. They are all poor whether they are high end or midrange devices. Their customer service is extremely and surprisingly poor.
This is my story with the S5. The phone that I chose over the Sony Z2 just because I used to love Samsung:
1- The phone was randomly rebooting every week or two since day one. It doesnít depend on the weight of usage. When I got sure it was a hardware problem, 3 weeks had passed since I bought the phone and the customer service refused to replace the device and I had to learn to live with the problem :-(
2- After 8 months of usage only complaining of the random restarts and the improper closure of the battery cover, I had to return the device to the customer service when I had some constant dead pixels in the camera sensor.
3- They replaced the camera, thank God. And they said they had fixed the battery cover and they didnít notice any restarts. They said they replaced the screen, the thing that surprised me as they didnít inform me before they replace it and the original screen was just fine. Anyway, I noticed that the camera glass cover was dirty from inside, so I had to leave it for one extra day to get it cleaned.
4- I went to receive the phone the next day. I was extremely unhappy when I saw some ink smudges on the battery cover and some scratches around the metal frame cornering the camera glass. I took it home, extremely unhappy with the service, but didnít want to return the device to them and live that misery again.
5- When I used the phone at night, I noticed leakage of light from the lower right corner of the screen and the screen itself was so far from being clear, completely different than the original one. The camera glass wasnít fixed well, I could remove it with my finger. There were still a gap between the frame and the battery cover, although they said they had fixed it. All these beside they could do nothing with the random restarts.
6- I felt I got enough of that. I had to return to Samsung and told them I wanted a new device as they donít know how to fix mine. Keep in mind the S5 has IP67 protection and the light leakage and improper seal of the camera cover and battery cover are factors that make it far from being water and dust resistant.
7- Samsung refused to replace the phone for me and they said my device is working fine and properly fixed and I have to come and take it if I want. How rude!
my contact mail is email@example.com for any clarifications
[deleted post]Of course when samsung s6 will be released,the price of samsung s5 (one or two months after s6) will cut the price.Better wait 1-2 months...
[deleted post]Yes !! u can buy at best price now
dont expect s6 as its price be more at launch
Go to settings > look for the music app > Clear cache and data.
This should sort out any issues with apps crashing, if not, do the cleaning procedure and uninstall and reinstall the app.
Anonymous, 12 Feb 2015This phone is waste wen compared to S4 :( its should be named as Grand 3..:(http://blog.gsmarena.com/benchmarking-android-5-0-lollipop-battery-life-samsung-galaxy-s5-lg-g3/
Ad!!, 15 Feb 2015Still no 5.0 update for Pakistan very disappointingMaybe you should read previous pages about lollipop on S5
Anonymous, 15 Feb 2015but when compared to s3 its an S5 so..........................Hehe
jeorge, 15 Feb 2015I am using galaxy s5 but my music player says uffortionately music stop everytime i open, can ... moreTry to clear its cache and data. Long press music app icon and drag it on informations and clear everything, see if it works.
Else you might have some conflict somewhere on your phone, being among your files or you need at the very last some reset factory to isolate your problem.
Anonymous, 12 Feb 2015This phone is waste wen compared to S4 :( its should be named as Grand 3..:(but when compared to s3 its an S5 so..........................
I am using galaxy s5 but my music player says uffortionately music stop everytime i open, can anyone told me what to do?
Can any one help me my music player always says uffortionately music stop evrytime i open it.appreciate your commentthanks
Brad666, 14 Feb 2015we have the same kind of issue about the phone, the issue for me is for the front cam, indoor ... moreim also having problems in having macro shots... it wont focus unless your atleast away from the subject 😩😩😩
I bought my Galaxy S5 in UAE and I live in Egypt, this mobile killed two 32G SD cards untill now and I don't know what to do as Samsung does not grant the warranty except in the place of purchase, any one can give me an advice.