Okay, I this is it for me and samsung.
Very sad story for me. I got my samsung s5 phone the first week it launched on the Philippine market via Globe telecoms postpaid plan.
It was exciting. After a year of being a s4 user, I was happy with the battery life. The battery lasted an 2x longe than the s4.
Another exciting feature of the samsung s5 is the 1 meter 30 minutes water resistance. I was excited to try this out and had great success shooting pictures from our company outing.
It was awesome, I brought it in the beach, I have a dslr camera which I decided not to bring due to the salty water and the samsung s5 saved me the trouble. I was happy with my phone.
It was great that I can capture the moment and upload it immediately on my social media accounts. After this event, I always bring my samsung s5, taking shots in the pool, in the rain with confidence.
I have no complain on the software because it is android so I dont know if the problems were android or samsung, the updates were frequent and yes it make me happy that they are consistently trying to make the software better or so it seemed. But the phone hangs a lot even with a few applications running.
One of the frequent problem I get is the "Messenger stopped working". I have Skype and Facebook and Yahoo messenger and I am not sure which is causing the problem as the system hangs for a while and recovers eventually. I close the messengers and restarts the application and all goes back to normal.
The camera. Daylight, I find it great. Indoors I find it good.. Low light, well I think it sucks. After a few months of using the samsung s5. The camera started to fail. "Warning Camera Failed" message always pops up whenever I want to use the camera. I am a very busy guy,
so I dont really rely on the warranty and try to check first on the internet if there is a legit fix or a fix that will not void warranty. This went on for a while until I got really tired and sent it for warranty. After a few days of not having a phone, my samsung s5 is back and the warranty covered the camera replacement.
It was working again, the shots are still great, good and poor but atleast it works so that is okay for me and I was very pleased at the service I received.
December 14, 2014 the day after my wedding. My honeymoon. I was chilling with my family and wife by the pool, taking shots of my family and friends. Then I decided to take a dip in a 2 and a half feet pool with my 2 year old niece and take a shot of her tricks. Checked my samsung s5 pressing all the clip locks making sure it is good to go, opened the camera app and the battery low warning is up.
Jumped in the pool with the phone in my hand. I dipped my phone, wanting to test under water, it was like 6 inch deep in the pool and noticed that the screen is off. I thought I ran out of battery so I went back up and put it in my bag and continue to play with my niece. Then I get back to our room, wanting to charge my phone back to life when I noticed that the front camera was moist, and the back is moist too.
I immediately removed the back cover to remove the battery. Everyhing inside the rubber seal is dry. Outside the rubber seal there is the speaker, the camera which have very small droplets of water. I wiped it with a napkin to dry. The next day December 15, I decided to take it to the service center. And they said I need to leave it for them to check. I received a SMS today from the service center telling me that the warranty is void and the motherboard and LCD needs to be replaced.
My thought is that something leaked after the camera replacement repair but I am not an expert and I cannot prove it. My only grudge is that this was supposed to be water resistant, I explained the instance to the customer service and I don't see any ground for the warranty to get void.
So that's it for me and samsung.
iq, 21 Dec 2014after update it runs like a ferrari....lolipop is gr8thank IQ...i am in saudi arabia..how can i update my device to loli pop?? via OTA or Kies.?? and is it available in midleaste??
This is the best phone ever I seen and use . but phone is hang all the time
mario, 04 Jan 2015I bought the samsung galaxy s5 20 days ago. I have got problems with the battery life. It is e... moreHi Mario,
Check for any apps that are drainign your battery... disable usless stalk apps that come with the phone.. before that factory reset the phone.. that should remove any poorly coded apps.
the dam fones flip cover which is over the charging slot broke ...its a fragile item samsumg shud never make such parts....i want it replaced...
Anonymous, 04 Jan 2015While all these new features are just wonderful...has anyone ever actually used the phone part... moreSuggestions :
1) Remove your cover (flip cover or case cover as well), sometimes it's only this masking your voice.
2) Try another phone carrier.
3) Change your unit because it could be defective.
Conversations are perfectly clear for me like for my contacts when they hear me. And i can say the same for a bunch of people i know with S5 around me.
Then if you did all those 3 and get the same results, you may be right for your region.
While all these new features are just wonderful...has anyone ever actually used the phone part of this device? It is first and foremost supposed to be a phone and the microphone is absolutely horrible. No one can hear me on the other end...sounds garbled and broken up.Have read numerous comments from European sites complaining about this but nothing really is the US so I know this is not an isolated issue.Love the device otherwise but it seems Samsung has forgotten the most obvious and basic funtion of this device. Any suggestions?
pinay, 04 Jan 2015Which is more better? Samsung s5 or the iPhone 5s? I'm planning to get a phone this monthS5
seriously @pinay?? how can you even ask that...samsung S5 is clearly better than an iphone 5 even 6 and 6plus.
pinay, 04 Jan 2015Which is more better? Samsung s5 or the iPhone 5s? I'm planning to get a phone this monthAs u ex die hard mobile user I like to say all these android snap 805 adreno krai mali 123 bla bla bla is waste for nothing......
Just an eye washer in the name of tech....and wasting our fruitful time in do research and analysis wrt to ex current next mobile phone which actually does nothing in return but making us in time occupation with After so much experience I feel a basic java phone like ex SE phone with some ultrabooks would be suffient to run our day to day life..
Anonymous, 03 Jan 2015Dont they feel sad when they see the same device selling at the price 60% lesser than their pu... moreWell,i agree with you,but that's how the markets and production system works, if they start selling it at low price they may not get the benefit from it, what they have already calculated.
why my samsung galaxy has a sleep mode ot screen timeout.i cannot use it properly,coz every 15sec it automaticaly turning off or shotdown,it written that every 15sec in activity it will close,how can i remove that sleep mode