DisappointedCustomer, 16 Sep 2014VERY DISAPPOINTED. Five days... It was great for four days. On the fifth day I had it, I p... moreMysterious Crack on lower left of screen voids warranty. Samsung says AT&T advertise shatter proof not them so issue is with AT&T. AT&T says samsung doesn't cover physical damage or water damage. Can pay insurance deductible $199. Feeling false advertisement and the run around
why no possibilty to put a lace it would be so important for a rugged smartphone, what if it falls in deep water
It was great for four days. On the fifth day I had it, I pulled it out of my pocket during lunch to check the time and there was a crack in the upper left hand corner of the screen. It may be drop proof and water proof but it sure as shit is not pocket proof.
My 5 day old "most everything proof" phone is damaged with a voided warranty. I was never even able to take advantage of the water proof feature and won't because once again, voided warranty.
Anybody knows how to activate my tethering mood, been trying it but it doesnt turn on?
Mark, 17 Aug 2014I've had my S5 Active for about 3 weeks. It accidentally fell in the pool on Friday evening. I... moreI think its your mistake, you must let it dry first before you open any cover. it is typical to all water resistant or waterproof gadgets like Camera Etc. that let the unit dry prior to opening any cover.
I've been handling this phone for 4 hours and I have dropped it 9 times. It's very slick, It didn't break the screen til the 6th time I dropped it so I assume its a decent build. I had 13% battery and I called my aunt Judy up in Alabama and talked to her for 2 hours, got off the phone and still had 3% to check my twitter.
Macky321, 06 Sep 2014Had this phone for less than a week. Got the phone wet and the inside where the battery was go... moreNot sure why your complaining. By your admission the cover was not installed correctly, the phone got wet and the water got inside and Samsung will not replace. Tough lesson to learn but it's your phone and responsibility to ensure the cover is secure. No maker will replace a phone if water gets inside. Sorry bud.
Had this phone for less than a week. Got the phone wet and the inside where the battery was got wet. NOT WATER RESISTANT! I had not a reason to take the backing off the phone. AT&T told me I took the case off and did not put it back on correctly. NO, the only thing that really happened was when the employee took the phone case off to put my sim card in he did not put the phone backing back on correctly. AT&T could do nothing for me, said take it up with Samsung. After reading other posts about water damage im very skeptical about getting a new phone replaced for free. Seems i will be scraping together 199$. BEWARE OF THE WATER WITH THIS PHONE!!!!!!!
dandv, 28 Jul 2014The "4G Network" spec says "LTE 700 / 850 / 1700 / 1800 / 1900 / 2100 / 2600&qu... moreYou don't seem to be aware that carriers purchase spectrum within those bands. Those are the LTE bands for all US LTE networks.
Anonymous, 07 Aug 2014I got my S5Active in early July from ATT. I wanted a durable phone because of my active lifes... moreI driopped mine and the shatter proof screen shattered :-( I only dropped it off my coffee table to, samasung was very rude about the durability of the phone and stated that it was durable but wud not five warranty on the phone if there was physical damage to it, so basically this phone is JUNK
Absolutely awesome, top notch hardware, but god awful interface. The default keyboard was just terrible. It would replace correctly spelled words with pure rubbish and had a very limited vocabulary. I found myself fighting with the auto correct just to send a simple text message. The settings page just made me upset trying to locate the correct settings to set. The overall colors themes were horrendous. When charging, the screen would come on and beep for no reason. If you can get past the interface, this phone is great. I was done with fighting with my phone after just four days.
Oldtiger, 06 Aug 2014I have had my s5 active for 2 weeks now and I am HORIBLY DISSAPOINTED with it! I bought it be... moreNo offense but it sounds like you got a bad phone my camera quality is great and it works great! I couldn't be happier
Fredy, 19 Aug 2014This model have fingerprint reader and air gesture sensor?The active has the heartrate sensor instead of the fingerprint.
I don't know what an "air gesture sensor" is, or whether it has one of those.
Fredy, 19 Aug 2014This model have fingerprint reader and air gesture sensor?thanks for samsung comoany
Nacie phone and for vary good softwer mobaile mp4/Hd pc camera samsung Galaxy s5 may faivret phone
Mark, 17 Aug 2014I've had my S5 Active for about 3 weeks. It accidentally fell in the pool on Friday evening. I... morewhy would you panic and remove the battery, if the phone is water resistant? It is supposed to work after dropping in the pool.
I've had my S5 Active for about 3 weeks. It accidentally fell in the pool on Friday evening. I removed the battery, SIM card, and SD card and allowed it to dry overnight. Saturday morning (about 18 hours later) I reassembled the phone, and it worked perfectly. However, 8 hours later, the screen went completely dead. I was able to hear my text messages arrive, but I couldn't see them. Again, removed battery, et al. This morning (12 hours later), the screen is now visible, but the Messaging app is running much more slowly than normal. I have insurance on the device and will probably be seeking replacement.