Very disappointed with this phone. Had it for 8 days and the screen cracked in my front jeans pocket. Samsung refused to replace my screen. Overall just a bad experience. It'll take much more convincing in the future to ever switch from Apple again.
Ive had my phone for a while and im in love with it the only thing i been having a little problem with lately is when i go to text someone it says my shared data is not turned on and im not sure what that means so if someone knows and could help me i would really appreciate it!! But it really is a great phone!!
Samhung, 16 Sep 2014I've been handling this phone for 4 hours and I have dropped it 9 times. It's very slick, It d... moreWow this really helped me the decision to get this phone rather than an iPhone , thank you.
DisappointedCustomer, 16 Sep 2014VERY DISAPPOINTED. Five days... It was great for four days. On the fifth day I had it, I p... moreyea well written, perhaps i see problem with your pocket not with the phone, it might as well crush your hand, change your pocket, your life is not safe anymore..
Why do specifications say it is water resistant up to 1 meter and for 30 mins when this is not true! My husband dropped his in sink of clean water and it died, now we are told that water damage is not part of warranty! Think this should be taken up with the omnibusman and watchdog see what they have to say
So first off, I did not purchase the S5 active. My father actually witnessed the phone fall out of the population pocket of a guy riding a motorcycle. Needless to say, he jetted out like a speed demon and had his phone fall onto hard asphalt and slide for about 50 ft. My father thought the phone would be done for sure when he picked it up. There was no damage to the phone other than a small, unoticeable scratch to the camera lens in the back. If you ask me that is quite amazing. Any other phone would have been done for sure.
DisappointedCustomer, 16 Sep 2014VERY DISAPPOINTED. Five days... It was great for four days. On the fifth day I had it, I p... moreMysterious Crack on lower left of screen voids warranty. Samsung says AT&T advertise shatter proof not them so issue is with AT&T. AT&T says samsung doesn't cover physical damage or water damage. Can pay insurance deductible $199. Feeling false advertisement and the run around
why no possibilty to put a lace it would be so important for a rugged smartphone, what if it falls in deep water
It was great for four days. On the fifth day I had it, I pulled it out of my pocket during lunch to check the time and there was a crack in the upper left hand corner of the screen. It may be drop proof and water proof but it sure as shit is not pocket proof.
My 5 day old "most everything proof" phone is damaged with a voided warranty. I was never even able to take advantage of the water proof feature and won't because once again, voided warranty.
Anybody knows how to activate my tethering mood, been trying it but it doesnt turn on?
Mark, 17 Aug 2014I've had my S5 Active for about 3 weeks. It accidentally fell in the pool on Friday evening. I... moreI think its your mistake, you must let it dry first before you open any cover. it is typical to all water resistant or waterproof gadgets like Camera Etc. that let the unit dry prior to opening any cover.
I've been handling this phone for 4 hours and I have dropped it 9 times. It's very slick, It didn't break the screen til the 6th time I dropped it so I assume its a decent build. I had 13% battery and I called my aunt Judy up in Alabama and talked to her for 2 hours, got off the phone and still had 3% to check my twitter.
AnonD-303194, 06 Sep 2014Had this phone for less than a week. Got the phone wet and the inside where the battery was go... moreNot sure why your complaining. By your admission the cover was not installed correctly, the phone got wet and the water got inside and Samsung will not replace. Tough lesson to learn but it's your phone and responsibility to ensure the cover is secure. No maker will replace a phone if water gets inside. Sorry bud.
Had this phone for less than a week. Got the phone wet and the inside where the battery was got wet. NOT WATER RESISTANT! I had not a reason to take the backing off the phone. AT&T told me I took the case off and did not put it back on correctly. NO, the only thing that really happened was when the employee took the phone case off to put my sim card in he did not put the phone backing back on correctly. AT&T could do nothing for me, said take it up with Samsung. After reading other posts about water damage im very skeptical about getting a new phone replaced for free. Seems i will be scraping together 199$. BEWARE OF THE WATER WITH THIS PHONE!!!!!!!
AnonD-288039, 28 Jul 2014The "4G Network" spec says "LTE 700 / 850 / 1700 / 1800 / 1900 / 2100 / 2600&qu... moreYou don't seem to be aware that carriers purchase spectrum within those bands. Those are the LTE bands for all US LTE networks.
Anonymous, 07 Aug 2014I got my S5Active in early July from ATT. I wanted a durable phone because of my active lifes... moreI driopped mine and the shatter proof screen shattered :-( I only dropped it off my coffee table to, samasung was very rude about the durability of the phone and stated that it was durable but wud not five warranty on the phone if there was physical damage to it, so basically this phone is JUNK
Absolutely awesome, top notch hardware, but god awful interface. The default keyboard was just terrible. It would replace correctly spelled words with pure rubbish and had a very limited vocabulary. I found myself fighting with the auto correct just to send a simple text message. The settings page just made me upset trying to locate the correct settings to set. The overall colors themes were horrendous. When charging, the screen would come on and beep for no reason. If you can get past the interface, this phone is great. I was done with fighting with my phone after just four days.
Oldtiger, 06 Aug 2014I have had my s5 active for 2 weeks now and I am HORIBLY DISSAPOINTED with it! I bought it be... moreNo offense but it sounds like you got a bad phone my camera quality is great and it works great! I couldn't be happier