Loz, 04 Dec 2016By far the worst phone i have ever owned. I had a second hand S2 that was fantastic so I thoug... moreIn case of problems with your device you may contact Samsung support for your country. There were well known clone phones of Galaxy S5 by Chinese company Goophone - they have clones of Apple iPhone i5/6/7 as well. However haven't heard about Galaxy S5 Neo clone.
My review: Galaxy S5 Neo has bright 5.1" full HD AMOLED display, Gorilla® Glass 3 & oleophobic coating, FM Radio (great for fitness/walking), micro SIM, micro SD card (64/128GB cards are cheap now), good battery life, IP67 dust and water resistant, great WiFi (5GHz), the latest Android 6.01 Marshmallow version, business class Knox security (worldwide security certification), great battery (removable), very good navigation (GPS/GLONASS, accuracy 4m) with Nokia Here WeGo, Map Factor Navigator, Scout GPS Navigation or Google Maps with offline maps.
Perfect car navigation device with an universal smartphone vent mount.
Perfect fitness companion with running armband (with Samsung Health or Google Fit or My Tracks). You may use Google Maps + Your Timeline for checkup your daily activity/driving navigation history (with Google account for navigation).
Great for full HD video play (any video format).
The back&front cameras are very good for photos or Skype/Hangouts. Successfully used during my vacation for video editing (videos from my camcorder) and youtube upload with VideoPad free app. Works great.
Loz, 04 Dec 2016By far the worst phone i have ever owned. I had a second hand S2 that was fantastic so I thoug... moreYou may be the victim of a fraud. It is very likely you bought a 'clone' aka a phone that looks the same but it's just a cheap rip off. Try checking imei or dialling *#0*# Usually only expensive phones get 'cloned' but who knows...
I just read a very harsh opinion here from someone by the name Loz. He could not be more wrong about the S5 Neo. I have had both Android and iPhone over the years, and for my needs, my preference is Android and I think this phone is fantastic. I use it for business and personal, and it easily handles anything I throw at it. Cross-over and multi-tasking complicated commerce apps to every social media platform, Paypal, Square card reader, you name it. All effortless to my Neo S5. A friend had a look through mine and ordered her own. We love it.
Its a great phone never had any PROBLEMS with it got mine when it first come out and it only got better with 6.1 update, best phone I have had yet, I play games on it with no problem text on it with no problems call family on it without any problems, just got smart watch 3 and that works fine with it, Bluetooth earphones work fine I just wish it was updating to 7.1 nougat
Loz, 04 Dec 2016By far the worst phone i have ever owned. I had a second hand S2 that was fantastic so I thoug... moreIt is really strange that you have so many problems with s5 neo. I and my girlfriend have this phone and there are no problems so far. Try to hard reset your phone.
By far the worst phone i have ever owned. I had a second hand S2 that was fantastic so I thought the brand new S5 Neo would be a good idea, so wrong was I. It is so bad that if I came into money I would make a video for you tube of me mashing it with a hammer. I have even charged up an old Nokia non-smart phone. Nothing smart with this phone. The processor is so slow it gets you stressed every time you use it. It switches it's self and some of it's basic functions on and off randomly. It can discharge rapidly. I can't even text a short message without stress. The other things that the designers messed up on are how many times do you have to press buttons before you can actually call someone so frustrating. Am stuck with this phone on contract for another year and a bit. whether it's still in one piece by the end will remain to be seen. It has taught me something. Never by on contract, never by new. Buy your sim only deal and trade secondhand to find something your happy with. Just to reiterate, I hate it and it's the worst I've ever had !!!! Just in case there were any doubts
helpful, 30 Nov 2016By never letting it drop below 20% you are destroying your battery life. You should always let... moreYou may search for "Lithium polymer battery" at Wikipedia and follow the external link down "Lithium Polymer (Lipo) Battery Guide". According to this guide:
"No Memory Effect - Memory effect, in short, refers to the battery's loss of capacity due to partial discharge cycles. Li-ion batteries do not suffer from memory effects. These batteries are designed to be recharged without the need to fully discharge/drain them. In fact, this process of fully discharging before a charge cycle, also known as deep-cycling, should not be performed during regular usage as you risking doing more harm than good to the battery cells."
helpful, 30 Nov 2016By never letting it drop below 20% you are destroying your battery life. You should always let... morewhere did you get that from?
It is the opposite of what the wireless phone people are telling me
helpful, 30 Nov 2016By never letting it drop below 20% you are destroying your battery life. You should always let... moreDo your research on Li-Ion/Polymer batteries before talking!
This is not Ni-Cad or Ni-Mh(memory effect).
It is not recommended to completely charge or discharge Li-Ion batteries.
Anonymous, 23 Nov 2016Fine phone, keeps the charge and charges really fast even thu im pushing it with a heavy game,... moreBy never letting it drop below 20% you are destroying your battery life. You should always let rechargeable batteries run down to empty if possible before recharging.
Marti, 22 Nov 2016Without doubt the worst Samsung phone ive ever had,so sorry i bought it. Wont charge right,doe... moreI've had this phone since Dec 2015. Battery is great. Internet. Camera. Everything works perfect. It depends on what you have on the phone for it keeping a charge. Also, don't charge your phone and play on it at the same time. It ruins your battery life. Games will also drain your battery.
benbill, 23 Nov 2016are you sure they was not sent to onedrive, And have you got memory card in phone they could b... moreOneDrive is by default setup to upload all taken photos to OneDrive cloud. Samsung also has a promotion of 100GB free cloud space (you may setup for OneDrive). However for security reasons is better to consider setup auto upload to OFF. The same is for Google Drive.
Marilyn, 22 Nov 2016How do I download pictures from my phone to my laptop? When I tell it to download pictures &a... moreConnect the Galaxy S5 Neo to your computer USB port using the charger USB cable. Login to the S5 Neo screensaver. Then you may open all the files of S5 Neo (internal storage+microSD card) in File Explorer. Just copy the files of your pictures from DCIM folder to your computer.
mit, 03 Nov 2016Hi it has gorilla glass 3 on it, so that is not the problem. It will be the impact, glass is n... moreMany sites do not list that it has gorilla glass. Ive dropped my moto g3 many times and it never cracked but I keep hearing that people have cracked the s5 neos screen.
Marti, 22 Nov 2016Without doubt the worst Samsung phone ive ever had,so sorry i bought it. Wont charge right,doe... moreWhen I first got my phone I didn't insert the USB cable all the way into the charger so I had to wait about 7 hours to fully charge. Now it works fine even if I didn't plug that correctly