many Customers say that their handset got the screen cracked or Black as it falled down from either a high or low place.
this phone is fragile even though they pretend and claim it to be transport and thermal shock resistant.
would a shatter proof end up the delimma?!
Iv only had mine for a few days now pulled my pants down to use the bathroom and it didn't even fall a half of a foot mabye 5 inches and the screen broke but I can still use it but come on the only reason I got the phone is bc it was supposed to b active and it is suppose to have a military rating and b tough but in my opinion it's not to tough to fall a half of foot and break
I got mine a couple weeks ago and so far have taken it surfing 4 to 5 foot swells, 2 days in a row had it in a arm band to hold it while in the surf. Took video while waves crashed over me to see if it could handle this and it did without a hitch...
Used it with back country navigator the other day for a all mountain mtb ride at san Juan trail and again without a hitch......
We lead an extremely active lifestyle and don't stop , needed a phone to keep up. I have a note 5 for business so wasn't worried too much about frying a phone as I have a back up...
LOVE THIS PHONE.... Theres pics on my Instagram account of using it thejeepshack ...
I did however get the black screen (software issue) with the vr command going on in back ground and a black screen with a X in a corner..... Apparently this has happened to others... I went ahead and wiped partition cache but it did it again later.... So I swapped it out the new phone is flawless....
Wish I had waited on note 5 for the note 5 active....
i have had my s6 active for one month and so far i have droped in muddy ditch and a bucket of water and it still going strong best phone i ever had !
I just got a Galaxy S6 Active about two months ago. I am aware of its features and its ability to be waterproof and shock proof. However, I just recently dropped my phone for the first time, It fell out of my jacket pocket while bending down so it wasn't that big of a drop, maybe only a couple of inches. There is a small indentation on the corner but it is barely noticeable. The screen now shows weird colors and looks like blotches of ink splattered on my phone. The screen is fully intact and the ONLY physical damage on my phone is the small scratch/ding. Everything else on the phone works, it's just hard to see and work with due to the discoloration of the screen. I am still eligible for the warranty because I only had it for a couple months. However, I'm scared that when I send in my phone they will decline my replacement due to the small ding. Has anyone else have this problem? I also feel that if I do get declined, they are promoting false advertisement for this phone.
I just got the Samsung Galaxy S6 and I've only had it for a couple months, so I'm still eligible for the 1 year warranty. However, I just recently dropped my phone on accident and it created a small scratch/ding to the corner like any other phone. This was the first time I dropped my phone since I got it. After a few hours passed I noticed my screen was turning up different colors(black/pink/purple/blue), a couple hours later it started to spread. I brought it in to AT&T and they had me call warranty. Will they not replace my phone if they find the small ding?
so when this pretty giant monster will be available in morocco ?!
My S3 has 16GB internal and 64GB SD card 80% used... what am I supposed to do w/ 32GB????
Mark bowker, 22 Jul 2015I bought the phone two days ago and dropped it at work. I was promised this would be the perfe... moreOf course, it goes without saying that you will have difficulty getting used to an entirely new interface. That's like going from Windows to Mac, or from an automatic transmission to a manual; if you have only experienced one and go to the other, you will experience a bit of headache.
Also, go ahead and mention a SINGLE cell phone manufacturer that covers screen damage as a free replacement under warranty. There is none. Only now is HTC offering 'uh oh protection', and goodness knows they'll find a way to screw someone over with that as well.
Glass is glass, and glass will break if hit the right way, Gorilla Glass or not. Get a tempered screen protector. But don't try to use your uninformed opinion to try to dissuade people from getting a device that's actually a pretty capable device. I've watched drop test after drop test online featuring this device and it has survived falls that other phones definitely would not have survived.
If you don't want to spend $700 on a device that could break, then don't get a smartphone, because they're ALL like this. LG, Samsung, Apple, SONY, all the major designers of smartphones do NOT offer any recourse for a cracked screen. Also, you can find the parts online and replace it yourself if you are capable, for way less than the manufacturer would perform it for.
The thing about smartphones is, even though they are advertised as resilient, they are still devices made of plastic and glass, and are still capable of being broken. Just because it is advertised as shock-resistant and water resistant, does NOT imply that it is impervious, and you should do a little more research and use some common sense before deciding that something is a piece of junk. I'm sure you can find a NOKIA 3310 online, those things are indestructible.
Anonymous, 25 Aug 2015will it be available in jamaica, if so when. buy it from america and unlock it to the carrier you want
Is it available in the UAE, Middle East? If not, when will they release?
Are you Serious?, 15 Aug 2015Really?I do believe what he tells.
Forget all the "proof" thingy, it is not fully "proof", and don't try anything that challenge the "proof" limit of the phone.
If he like the phone, then just treat it as a normal phone that need to be take care in normal usage, and don't try to accidentally dropping it, every smartphone will break no matter how they claim can survive the drop test, glass is still a glass.
And for the Android UI, if he don't like it, then just forget this phone.
Nothing wrong with the UI actually, it is just a matter of personal preference and customization, more on the way of using it, rather than being said as an issue.
Jsu1222, 23 Jul 2015I totally understand your frustration. There is nothing more frustrating than having phone iss... moreI agree on the interface part where Android interface is totally different from iPhone IOS. It take time to learn if we switching from one to another (not just Touch Wiz matter, it is very different among brand, even those claimed powered by the same Android OS version). People will get used to it after the learning curve, but it certainly
But on the phone damage, I do not agree it is totally user fault.
I would call it the false advertisement or false information that make people believe this phone is much more "proof" than others.
Take for screen crack, the phone comes with Corning Gorilla Glass 4, and is MIL-STD-810G certified - salt, dust, humidity, rain, vibration, solar radiation, transport and thermal shock resistant. So, this means we can be more careless, and the phone should survive all the drop, shocks, but end up it doesn't. So now we bought a phone that has all the "proof" certified, but end up is user fault if user break it? But the advertisement do promote those feature that the phone can survive. There is also no detail measure on how much force the phone can take before causing the phone break. (I know those thing are impossible to be answer by Samsung as it will break their reputation. All they can do is continue to blame user and continue to say their phone is very durable)
Then the water proof thing that has been debate for years on warranty and user fault, so letting the water go inside the phone is user fault again? or continue blaming user not use it properly where flap are not closed properly, phone back cover is not closed properly, or used it in salt water that break the phone? Or blame user dunk the phone for too long, over 30 minute?
I would say, if neither the phone can survive, then stop promoting those non-sense advantages. Now, we end up getting something that is far from what it intend to be, and they come out all sort of excuse blaming user careless if the thing is broken.
This is just like the iPhone 6/6+ bendgate cases that continue blaming on user mishandling on it, rather than blaming the phone built durability. So iPhone is a piece of device that need extra caring on using it, and if it is bended, it is user fault again? Also, what is the point of telling the complain are just very less? Problem is still a problem, and it won't solve by shifting the topic around.
I just paid att $200 to replace a 2month old s6 active that went up in smoke from being charged in my work truck. battery was at 50% and was on charger for 10-15 minutes while at a customers house. get back to smell burning and drop phone due to excessive heat. att customer service says too bad not covered under warranty. what a bunch of crooks.