Love My phone. Can't get wet too long though. The specs say 30 minutes, nope try 5 minutes. Once wet longer than 5 minutes the speaker fails to operate. You have to turn the phone off to dry for a couple hours before it can work properly which is very poor comparing to Sanyo's lower line Hydro. I had a Hydro that could take a water beating. This Samsung S6 Active, SUCKS when wet. Shame on you Samsung.
The S6 active is not very active. The phone is definitely not "water resistant" as Samsung advertises their device. DO NOT TAKE NEAR WATER. Additionally, a dumb concept to have a underwater camera when the phone is definitely not "water resistant."
Anonymous, 14 May 2016Its not even been a year and im having issues with my phone, I should say I been having issues... moreI am having the same overheating problem. I have burnt my skin when it was in my pocket. It uses battery quickly also. The young man at AT&T said there was a recall but I had to go direct through Samsung. Has anyone else heard about this?
My S6Active overheats. It gets so hot it has burned my skin when I had it in my pocket. I have taken it to AT&T several times. They have put apps on, Taken apps off, replaced the sim card and now tell me to contact Samsung about a recall. Is there a recall on these phones?
Manrav, 09 Jul 2016Perhaps, those of us who are unhappy could start a class action lawsuit? This phone isn't up t... moreI agree. My son is now on his 2nd phone. Has shattered twice and won't cover yet it's not suppose to shatter. And had water damage and was only in water for 2 seconds. Claim it's waterproof but again won't cover. We have already spent 600$ for 2 phones and now want us to pay another 200$ for another phone. All the claims about how great this phone is are false!!!!!!
Perhaps, those of us who are unhappy could start a class action lawsuit? This phone isn't up to par with Samsung's promises.
Sellers, 26 May 2016I'm confused, I have no idea how people are having problems. I dropped my phone earlier today ... moreI have dropped mine face down on bricks and no problems I am not going to purposely put it in water to see what it will do. I have no complaints
anonymous, 30 Jun 2016Wow! you blame the manufacturer because you cant read the fine print. It's water resistant, no... moreThe phone itself has an "Aqua" mode for taking photos underwater. It should be able to support that with it's hardware. Water ingress at a depth of less than 1.5 m for less than a few seconds is unacceptable for a phone that is rated for more.
I am at my wits end. The gs6 active is a POS. I have had them three months. Them meaning 3 months in after 3 trips to warranty a day countless calls to customer service they replaced my phone that I am financing new and never worked properly with a refurbished one that I still owe 500 on for the next 2 and a half years. It doesn't know how to switch from WIFI to data. It sucks worse than the first one at home on WiFi and worse than my gs3 used to. None of the talk to stuff works consistently so I can't put addresses in Google if I'm lost or talk to text and if it does work it gets most words wrong. Every few days all of my apps disappear from all screens and no buttons will work so I have to turn off and then back on. This is the stupidest smart phone ever. I hate it and I'm stuck with it. And to boot I could have bought a used or refurbished one on ebay for half the price. Absolute BS. For a single mom, having to upgrade out of necessity really sucks and it's just way too much to pay for a product that AT&T or Samsung won't stand behind or give me a phone that works properly
I have had my s6 active for 3+ months and have dropped it countless times from higher than any other phone could take and no cracks. Also i swam with it and no damage whatsoever;so i don't know if all your phones were defective but mine is perfectly fine.
Antonio, 28 Jun 2016Just bought the S7 Active (water resistant) and tried to take a selfie underwater in swimming ... moreSame thing happened to me. Had to pay for a new phone. Don't say it can go underwater if it cant!! Very upset with them!!
Antonio, 28 Jun 2016Just bought the S7 Active (water resistant) and tried to take a selfie underwater in swimming ... moreWow! you blame the manufacturer because you cant read the fine print. It's water resistant, not waterproof. Big difference there. If the phone said it was IPX7 compliant that would mean it is waterproof up to 1 meter (3.3 feet) for 15 minutes. Still not completely waterproof. Water resistant means it can take water splashes and very light rain and be okay. Take responsibility for your own actions.
Does anyone know if this phone will receive marshmallow? And when?
Just bought the S7 Active (water resistant) and tried to take a selfie underwater in swimming pool within 3 ft of water and then there after screen went out totally and phone is totally black with water damage. Tried AT&T and they would not back it up and or Samsung either of course. Bad promo/ false advertisement ! They are forcing us to use insurance with asurion and documents have been sent 3X and they say they have yet to receive them. What is really going on with all this red tape and why advertise this type of phone if it does not with stand what they advertise ? Very Angry
yowyow, 07 Feb 2016i don't like Samsung but i am sure they are not made for your own wants and demands, if the gl... moreamen dude, you are right since its their fault... it's stupid that ppl try to blame their problems on the manufacturers even though they are just crap at protecting tech, i can admit that im shit at taking care of tech but they are blaming them even though its their fault
ConcernedMom, 25 Mar 2016Same problem with my son's phone, was told the same B.S.that's because you are a clutz, not false advertising. it's all YOUR fault you are having these problems, so don't try to blame it on Samsung. i don't have an s6 active or any samsung phone but it's your fault
I dropped my phone and the screen now stays black although I know it is charged and turned on. It vibrates to touch and the volume can go up and down. The blue flashing light is there as well. But...of no use! I've dropped my iPhones countless times and have not had any damage. I even washed my iPhone for about 5 minutes, put it in rice and it worked the next day (left it on the laundry basket before loading on a sleepy night, lol). I would NEVER buy a Samsung and the only reason I have this one is because it was issued to me as a work phone.