I've had my phone 6 months when I dropped it. The screen cracked and quit working. I called Samsung and they said i had to pay 260 bucks to fix it. What a scam.
Got this phone and it's been problem afteright problem. Won't sync emails, lost all my bookmarks, can't bookmark, the video sending via text is horrible, they update without your permission and after every update something goes wrong, use to have a iPhone thought I'd try this out, mistake big mistake, not to mention ATT is horrible service experience as well
Anonymous, 10 Jul 2016I agree. My son is now on his 2nd phone. Has shattered twice and won't cover yet it's not supp... moreWater Proof means that you can take it underwater to a rated depth, kinda like a Casio G-Shock watch! Water resistant means that you can spill water on it and it will survive. Dunking it under water is not the same as spilling a class of water on it!
AnonD-558834, 11 Jul 2016I am having the same overheating problem. I have burnt my skin when it was in my pocket. It ... moreI have the EXACT same problem, and my Internet doesn't work now, only when I have WiFi and occasionally when the 4g lte flips on
occasionally swim with mine. i avoid warmer waters as it can wear down the seals on the phone. once in a blue moon do i take it into the ocean, i rinse with water after. i regularly shower with mine.
AnonD-523619, 29 Jun 2016Does anyone know if this phone will receive marshmallow? And when? Did any one upgrade to marshmallows.
I don't want go flashing rom .
best phone I've ever had. I forgot it was in my bathing suit pocket and swam in the ocean for roughly 30 minutes with my son and it survived. I didnt use any old tales of rice or anything, I simply dried it with my beach towel and used as normal. This is an awesome phone, Ive dropped on numerous occasions without a case and still no cracks or defects. I would highly recommend this phone for anyone in construction as myself, for me its a no brainer.
Love My phone. Can't get wet too long though. The specs say 30 minutes, nope try 5 minutes. Once wet longer than 5 minutes the speaker fails to operate. You have to turn the phone off to dry for a couple hours before it can work properly which is very poor comparing to Sanyo's lower line Hydro. I had a Hydro that could take a water beating. This Samsung S6 Active, SUCKS when wet. Shame on you Samsung.
The S6 active is not very active. The phone is definitely not "water resistant" as Samsung advertises their device. DO NOT TAKE NEAR WATER. Additionally, a dumb concept to have a underwater camera when the phone is definitely not "water resistant."
Anonymous, 14 May 2016Its not even been a year and im having issues with my phone, I should say I been having issues... moreI am having the same overheating problem. I have burnt my skin when it was in my pocket. It uses battery quickly also. The young man at AT&T said there was a recall but I had to go direct through Samsung. Has anyone else heard about this?
My S6Active overheats. It gets so hot it has burned my skin when I had it in my pocket. I have taken it to AT&T several times. They have put apps on, Taken apps off, replaced the sim card and now tell me to contact Samsung about a recall. Is there a recall on these phones?
Manrav, 09 Jul 2016Perhaps, those of us who are unhappy could start a class action lawsuit? This phone isn't up t... moreI agree. My son is now on his 2nd phone. Has shattered twice and won't cover yet it's not suppose to shatter. And had water damage and was only in water for 2 seconds. Claim it's waterproof but again won't cover. We have already spent 600$ for 2 phones and now want us to pay another 200$ for another phone. All the claims about how great this phone is are false!!!!!!
Perhaps, those of us who are unhappy could start a class action lawsuit? This phone isn't up to par with Samsung's promises.
Sellers, 26 May 2016I'm confused, I have no idea how people are having problems. I dropped my phone earlier today ... moreI have dropped mine face down on bricks and no problems I am not going to purposely put it in water to see what it will do. I have no complaints
anonymous, 30 Jun 2016Wow! you blame the manufacturer because you cant read the fine print. It's water resistant, no... moreThe phone itself has an "Aqua" mode for taking photos underwater. It should be able to support that with it's hardware. Water ingress at a depth of less than 1.5 m for less than a few seconds is unacceptable for a phone that is rated for more.
I am at my wits end. The gs6 active is a POS. I have had them three months. Them meaning 3 months in after 3 trips to warranty a day countless calls to customer service they replaced my phone that I am financing new and never worked properly with a refurbished one that I still owe 500 on for the next 2 and a half years. It doesn't know how to switch from WIFI to data. It sucks worse than the first one at home on WiFi and worse than my gs3 used to. None of the talk to stuff works consistently so I can't put addresses in Google if I'm lost or talk to text and if it does work it gets most words wrong. Every few days all of my apps disappear from all screens and no buttons will work so I have to turn off and then back on. This is the stupidest smart phone ever. I hate it and I'm stuck with it. And to boot I could have bought a used or refurbished one on ebay for half the price. Absolute BS. For a single mom, having to upgrade out of necessity really sucks and it's just way too much to pay for a product that AT&T or Samsung won't stand behind or give me a phone that works properly