yahska1989, 08 Oct 2017Hi guys, I am in need of a new phone. Currently I own an LG G3 and I have been using it for 2.... moreIt took me just a couple of days to get used to the position of the fingerprint scanner position. Its like anything different and it becomes second nature, was just like when I got my first phone with a fingerprint sensor it took me a couple of days to get used to it before it became second nature.
In my opinion the position of the sensor was blown out of all proportion by some critics because they had to find something to say negative about the phone and it does take a wee while to get used to, so some people can see that as hassle but if you give it a try you may find it like me even better than a sensor placed on the front (e.g Samsung S6)
For me it works perfectly as when I take my phone from my pocket my index finger is placed at the back of the phone as I grab it in the normal way most people hold a phone (even better if you use a case as there is a cut out for the sensor and your finger just goes there automatically with the aid of the cut out)
My phone is unlocked as I take it from my pocket, so so easily. I'm kinda like Clint Eastwood in one of those old western cowboy movies taking his gun from it's holster....... sometimes I even pretend I'm Dirty Harry and will even say "Go on punk make my day" as I do this ..... I can even get the voice just like him and this in turn has made me realise that I may have a future Career in acting, so I owe a great deal of credit of gratitude to Samsung for unearthing this great hidden talent of mine...... and hey I would of never of known if it was not for Samsung placing the sensor at the back.
Weird how just little things like this can change people's lives and change the direction in which one thought they were going....... Hollywood here I come.
Krishnaraj007, 08 Oct 2017Phone was working perfectly till yesterday night. But from today morning no display. I think s... moreI will give an example of UK consumer rights, but this will depend change depending on the country in which you live:
The Consumer Rights Act 2015 changed our right to reject something faulty, and be entitled to a full refund in most cases, from a reasonable time to a fixed period (in most cases) of 30 days. After that, you lose the short-term right to reject the goods and you'll have fewer rights, such as only being able to ask for a repair or replacement, or a full or partial refund if this doesn't work.
Krishnaraj007, 08 Oct 2017Phone was working perfectly till yesterday night. But from today morning no display. I think s... morePersonally I would demand a replacement considering the issue has occurred within a week!! I had an issue with my phone also in the first week and I did not even contact Samsung and just went straight back to the retailer (I bought from a high street shop) and the phone was replaced there and then with no hassle whatsoever so worth checking out the terms and conditions.
It will depend on the consumer rights legislation that is in place in the country in which you live. The retailer in which I bought the phone from also went above and beyond that legislation and I even had the option up to get my money back within this 35 day period, I didn't do that because I'm completely happy with the phone itself it was just a case of bad luck as in your case. I have had this phone since a couple of days since launch and it has had no problems at all, it's an amazing phone. Just a shame you find yourself in a similiar sitution.
As I said I would demand a replacement and try to do that in a non confrontational way but be firm.. they may decide to have a look at the phone to see if the fault is down to Customer misuse I.E YOU ..if that is the case then I would expain that I have no other phone other than the one that you have and this will cause you a great deal of inconvenience and so on. If they do decide to look at the phone and it's more than a few hours I would even ask if they are able to provide me with a phone during that period so that I can at least have a phone whilst the faulty one is being checked. Explain that you will lose money if you have a time limited pay as you go for example that you have already paid for. Apply as much pressure as you can, but hey that might not be necessary as they might just replace it there and then anyway.
Hope that you get this sorted with the least amount of hassle and that you are treated as a valuable Customer, you have paid a of money for a product, this is the least that you deserve :)
yahska1989, 08 Oct 2017Hi guys, I am in need of a new phone. Currently I own an LG G3 and I have been using it for 2.... moreapart from design and camera they're pretty much the same phone on the inside, i say if you can find the 128gb version of the V30 then get that but if not the S8 is a good choice for the display and great VR. It all depends on your needs but if you also want a ressistant phone get the V30because S8 is prone to break if you drop it. I have the S8 but the V30 looks just as good to me but i occasionally use vr and Samsung VR is nice to have.
Anonymous, 08 Oct 2017HI, I tell you what has happened.... you have purchased a faulty device but in fairness I thin... morePhone was working perfectly till yesterday night. But from today morning no display. I think some manufacturing problem is there with this one which I purchased.
I contacted online support and they requested to give it in a service centre. Tomorrow i will visit.
Will I get a replacement or just repair? Shall I ask for a replacement?
No name, 07 Oct 2017There is not that much difference between S8 and S8+.S8+ has bigger screen than S8.S8+ has mor... moreProbably S8 will be enough. You can get one now for 589Â€ in our country and that's quite reasonable already. I just hope it will repay the trust and won't start screwing around.
Krishnaraj007, 08 Oct 2017Brought S8 on October 3rd. Great look and feel.
But today morning onwards NO DISPLAY. Phone... moreHI, I tell you what has happened.... you have purchased a faulty device but in fairness I think you realise that. You are well within your rights to get a replacement so that you can enjoy this fantastic phone. I know you will be a bit frustrated that this has happened and I hope you realise that you have just been unlucky on this occasion.
Would be grateful if you posted how you got on :)
Brought S8 on October 3rd. Great look and feel.
But today morning onwards NO DISPLAY. Phone is on, but no DISPLAY. Don't know what happened.
No name, 06 Oct 2017yeah.Btw is Sony's smartphone is good?I see many problem users said.It has many problems like ... moreYahhh both brand are good. For long term use, sony and if want to change your phone about 2 years and less samsung because sony's battery degraded very slow(xz series and above), the heating problem has been resolved since xz series,lag free, good updates(now xz1 and xz1 compact have been included in open devices programme), great battery life(xz series and above), great video stabilisation and have great built quality. For Samsung, great design, great display(sony has high quality ips lcd tho than the other companies), great battery life but degrades very fast in 1 year(i hope samsung can make the battery less degraded like sony did), easy to find accessories for samsung phones espacially the flagship phones, great camera(sony too), efficient chipset(exynoss version) and good value to buy their flagship phones after 5 months or more because the prices will drop dramatically.
no name, 07 Oct 2017Thank you soo much.Ur so kind.U have told me ur whole experience with ur S8.Yeah Bixby cant wo... moreYahhh, android users mostly are tech savvy and when we explained about tech to iphone users, they will start to say 'optimisation is the key'. It's like no android phones with great optimisation. Example, sony, htc and pixel.
yahska1989, 08 Oct 2017Hi guys, I am in need of a new phone. Currently I own an LG G3 and I have been using it for 2.... moreJust bought S8 over LG V30. I also have same concerns as of yours. However, the fingerprint feels odd during the first few days, later you will be used to. Not a big deal. Do further research on V30 P-OLED screen before buying it.
Hi guys, I am in need of a new phone. Currently I own an LG G3 and I have been using it for 2.5 years now. I was initially more inclined towards LG G6. But now I am confused between S8 and V30 (G6 is out of question coz of LCD screen, I need AMOLED or OLED screen phone).
The only thing that is bothering me regarding s8 is the fingerprint sensor position. Guys can anyone tell me - is the position of Fingerprint sensor bad or ok? How long will it take me to get used to that sensor position?
i bought an original qi wireless charger and the cable and the charger are original samsung us type-c and the fast wirreles load takes 2 hours and 38 minutes ... it's a bug or a limitation of the software at the old s7 edge, an hour and 30 were ready and had a bigger battery, Samung would have to test all of his equipment first and then launch hundreds of phones in the chase after profit, it is very disturbing to spend so much money and the result is zero
If the vertical red line issue of s6 edge s7 edge will continue with s8 and s8+ then the great era of samsung s edge phones will be dawn also, no one will trust samsung again! Soooo many people will choose different brend...more likely be iphone. Who loves android will be sony and htc.
Suomynona, 07 Oct 2017I'm using all of them. Here's my opinion:
Iris scanner: I'm using it since day one. The first... moreThank you soo much.Ur so kind.U have told me ur whole experience with ur S8.Yeah Bixby cant work without network but thats fine,It will get better.I'm getting S8 too,I'm very happy with my decision.I first tought to get Iphone 7,But it has nothing no features,No headphone jack,Bad battery life.Btw Thank you very much :-).Take care,
Btw let me explain u that I'm not that person to who u replied,He also named as 'No name'.Iphone fans are very aggresive,Dont know why.While Android users are very kind and great.
Suomynona, 07 Oct 2017Sure, let's agree to disagree. BUT You have forgotten about Nokia who introduced 41MP camera... moreAlso Samsung has best event like S8\S8+,Note 8.It was awsome while Apple,Just telling about features thats it,No appereciate or nothing.Just go forward to stage and show them Emojis.HO HO HO.Lol
Suomynona, 07 Oct 2017Sure, let's agree to disagree. BUT You have forgotten about Nokia who introduced 41MP camera... moreOmg,Someone understands that.Let me tell u first u replied to "No name" Its not me its other one :-).Btw ur absolutely right!That was the worst moment,Still people will buy it to waste thier money.While Samsung has many awsome fearures like Iris scanner?Fingerprint,Bixby,Dex,Wireless charging,Bluetooth 5.0,etc.While Apple just has S8's screen and some of Samsung's feature,And yeah just have Apple sticker on the back.That's it.