I got a problem with my galaxy S duos, from the time I bought it am not able to move software's from phone memory to memory card, after that my WiFi is also not turning ON. It has only been about 4 months since I started using this phone. I then took the set to a Samsung authorised service centre at Ernakulam, on 22.6.2013 (bill no. 4154154130). They returned the set on 25.6.2013 saying that all problems are solved but when I checked it out at the service centre itself I found it in the same way that I had given it. They took it again telling that the mother board had problem and they would replace it and return it in 5 days. They gave me 3 number’s to contact them in which not even one was reachable, so I had to go and find out the status of my set personally about 4 times. After all this I got my set back on 8.7.2013 after a lot of yelling at the staff of the Samsung service centre but still it has the same complaints that it had when I gave it for warranty claim and also 3 more new problems such as phone switching off frequently, hotspot error, speaker not working due to the quality of your service engineers. So the problems have not only been unsolved but also new problems added by your service, again on 9.7.2013 I have resubmitted my set for repair. Such a pity that Samsung had to make me wait about 3 weeks and they were not able to repair a simple problem such as wifi not working and still unable to move apps from phone to memory card, and also increase more complaints from 2 problems to 5 problems after servicing. On 10th July 2013 I was called by an executive from the management head office of Samsung and took the status of my set and heard all my problems and told me that my issues will be solved in 24 hrs, then no any idea from anybody from Samsung service centre or head office. Another executive from Noida office called me on 17th July again following up on my issue and giving his word that either I would be refunded or a new set issued and no idea about that either. To date the status of my mobile is unknown due to the efficiency and quality of Samsung service and management. Will wait for few more days then go to consumer court and also start creating awareness about the Samsung brand diminishing quality.
Really a big shame on Samsung, pity you....almost 5000 complaints in Samsung service centre in one month at cochin only, minimum 1 month for a customer to get his phone back from service. Also at least 10 people really angry with staff in a day due to their stupidity...
Hats off SAMSUNG, if you go on like this your spot as top smart phone seller will end very soon, even sales shops are now not suggesting Samsung mobiles to customers due to the bad quality after the increase in demand.
A really dissatisfied customer, who made a big MISTAKE in purchasing a Samsung mobile.
TO CONCLUDE PLZ DO NOT BUY THIS SET,BAD PRODUCT AND EVEN WORSE SERVICE.
SERVICE ENGG OF SAMSUNG SERVICE CENTRE SAY THIS IS ONE OF THE WORST PRODUCTS BY SAMSUNG.
Phenix, 18 Jul 2013New Update is available for SGS Duos.... Is that Jelly Bean????How can i update this fone to jelly bean..?????
ss kadakkal, 18 Jul 2013i would like to purchase galaxy dous s 7562 anyone can tell me how is it?its awseme dude......u wl b hapy wd dz
i have this mobile, please effort some money and go for better mobile.
CAUTION: please do not buy this mobile
some please tell me a good anroid phone to buy within the price range of 10 to 11k. thanks in advance...
i requset for u plese updt jelyybean version Galaxy S Duos S7562
This is very bad phone.Every time it strucks.
its much beter than canvas full serious even its canvas 4
and its good price un the budget
some one please tel me a very good anroid phone to buy within the price range of 10-11k. Thanks in advance...
If ur budget under 10k. If u want android phone with brand then go for Lg L5 ii. If u want window then go for nokia lumia 520. My uncle using s duos waste phone, hangs lot and low battery.
A2ML117, 18 Jul 2013pda:mg2/phone:mg1/csc:mg1(inu) new update available......... what is it????? anyone tried???????whats this?never heard of it.
ss kadakkal, 18 Jul 2013i would like to purchase galaxy dous s 7562 anyone can tell me how is it?Its a good piece at this price provided you do not do not use it as a samsung galaxy tab,for gaming etc.
amit, 18 Jul 2013This is the worst phone i have ever used hanging problem , auto switching off even submitted t... moresamsung is alwayz like this
i would like to purchase galaxy dous s 7562 anyone can tell me how is it?
I was on the verge of going for this handset but after going through these negative opinions, I have to think again.
new update available......... what is it?????
new update available......... what is it?????
New update available for s duos.........anyone tried? Is is jb?
Wich phone is better
Samsung Galaxy S Duos S7562 or Samsung Galaxy S
Please tell meee?
nice mobile waiting for jellybean
Log in I forgot my password Sign up