jpreichardt, 13 Jun 2017I have bough this mobile phone Samsung Xcover less than one month ago, and I am very disappoi... morethis is about a botched phone you probably droppped or so, its not about the xcover 4
all you say about the screen is not happening at my xcover 4
why, 23 Jan 2018Hey Samsung why did you use such cheap material on this phone. You can clearly see that the ma... moreI think the smartphone you are describing is not a samsung one :) samsung smartphones don't have the volume and power buttons on the same side :)
Hey Samsung why did you use such cheap material on this phone. You can clearly see that the material beside the volume and power bottom is too weak and prone to cracking. Why didn't you reinforce it? Poor design, quality and craftsmanship.
Anonymous, 01 Jan 2018any one please advises how to stop samsung xcover4's screen rotates. Thx and happy new year !I got helps from Samsung support and it is OK now. Thank you Samsung !
any one please advises how to stop samsung xcover4's screen rotates. Thx and happy new year !
rus, 08 Aug 2017Not great. I bought unlocked from Samsung and it has no FM Radio Receiver! Screen is ISP and n... moreMost people assume being a Galaxy class phone that this one would be a flagship classed phone. It is not nor was it ever intended to be a high end phone. It is however designed to be a working-in-the-field type phone and was built for rugged use and not as a flagship entertainment device. The bonus is for the price point, it has impressive features one would not expect for a rugged model phone. Though it only has 16 GB internal storage it can take an impressive 256 Gb microSD card. Also even though the screen resolution is 1280x720 the camera can take 1080p photos and videos a definite bonus for this price point. So stop bashing or putting it down for what it doesn't have. Because it's not suppose to be in the same class as a Galaxy S series.
HRCorpsegrinder, 27 Nov 2017Phone is supposed to be shock resistant (MIL-STD-810). After about 5 months of use, phone rand... moreWell, I can assure you that it is waterproof, as mine took a bath twice and survived it. Regarding the turning off, if it is new, I'd turn it in to the store where you have bought it from, because this just can't be normal. I have this phone for only a month so I wouldn't like to make any false statements, but it did not let me down until now and it seems like it will not do it in the near future either. I really like it, especially because the battery life is just awesome.
Phone is supposed to be shock resistant (MIL-STD-810). After about 5 months of use, phone randomly turns off whilst being carried in pocket. Isolated and controlled home experiment shows that a even a very mild kick causes phone to turn off. It's not battery contact, I tried to additionally reinforce battery, phone turns-off even with firmly fixed battery. Otherwise, I have no complaints. Very light and thin back cover and "naked" connectors (USB, headphone jack) do not make me very confident that it's water resistant. Not willing to test it, though.
Anonymous, 01 Nov 2017Does anyone know how to turn off autocorrect. It is coming up with bizarre results.Go to Settings > General management > Language and input > Virtual keyboard > Your standard keyboard (in my case, the Samsung keyboard) > turn off "Predictive text" and/or "Auto check spelling"
There are some other useful options that you may consider useful, so take a look at them, too.
Is there any fix for the focus on the camera?
If I touch the point that I want to be focused, it starts to focus, but once it gets to the best possible focal length, it just kind of goes back to the blurry unfocused image. That mostly happens when I try to focus on a near object, but it sometimes happens when focusing on things that are further away.
If you don't know the solution, is there any app that actually enables manual focus (with a slider or similar). It may even be a paid app, as it really isn't a problem to spend 5-10 bucks on a quality app.
BTW, I am not experiencing any of the touch issues mentioned below.
Does anyone know how to turn off autocorrect. It is coming up with bizarre results.
I had the same problem with the same symptoms.. Touch sensitivity issues with the hold touch problem and the multi touch 3 finger not working. The problem is that after a factory reset the holding touch and 3 finger problem disappear temporarily while the sensitivity problem exists always even on recovery mode.
I had to send the device 2 times for Samsung to diagnose and replace lcd and digitizer because they could not find any problems with the tests they make.
All I had to say was that the device was not working with gloves or pen even with gloves mode on normally like another x cover 4 witch I accidentally found to be working ok.
Also sent them the video of the problem with pen.
This device is advertised to be fully working with gloves. It is unacceptable not to..
AnonD-702335, 21 Sep 2017I have a touch screen sensitivity problem with the xcover 4 and my network, Vodafone, are unab... moreGo to the repair facility and show that it doesn't keep the touch for longer than period of time. Find a random game that requires you to hold the touch. Show that it NEVER works.
Also you can make a video with another phone/camera and show that it struggles to detect finger correctly.
AnonD-601122, 21 Sep 2017A good phone design. Excellent grip. Good battery life. I've owned Xcover1, Xcover2 and now o... moreI have a touch screen sensitivity problem with the xcover 4 and my network, Vodafone, are unable to "verify" there is a problem. Really disappointing when you pay for something and it doesn't do what it is supposed to do. Rip off!
A good phone design. Excellent grip. Good battery life. I've owned Xcover1, Xcover2 and now own Xcover3. I wanted to upgrade to Xcover4 but I tried the phone and it does not work correctly. I've read forums and this problem is on all Xcover4's. Then I met a friend who already bought the phone and he has the same problem. It is not possible to play any games on the phone that require you to touch the screen continuously. Touchscreen is not as responsive as it should be (especially with gloves) and it loses the finger if held for few seconds. Samsung does not recognize any problems and denies any defects.
Up until the fix it I will not upgrade nor do I recommend this phone due to basic problem with touchscreen responsiveness (very valuable feature on rugged phone).
I forgot to mention that Xcover3 has a flash much much brighter. Unfortunately Samsung made Xcover4 flash more color friendly but way less useful as a flashlight.
I'd be happy to be informed when the problem is solved. I will get the phone immediately.