Samsung Galaxy XCover Pro - user opinions and reviews
- Ricsung
- Hqj
I've already had my phone replaced due to a faulty back light and the same thing has happened yet again. The phone is gone for 2 weeks. A huge disruption to my business and many hours of my time backing up and transferring files from one phone to another. I recommend replacing this phone with something else , because as long as Samsung will not admit to this being a systemic issue with this model(and permanently fix the issue), every time the phone is replaced, it will have the same fault re-occur yet again! Absolutely insulting the way that Samsung treat their customers. I will be requesting a full refund and never purchase this phone again. My hard earned money spent for a so called 'tough military standard' phone...and they don't even offer spare batteries online or from retailers.... or even make a stand alone spare battery charger like they did with the S5 or even offer a factory POGO phone charging dock. Why then build a phone with POGO pins and removable battery in the first place??? Never again. What a waste of my valuable TIME, my LIFE HOURS and my MONEY!!! An otherwise good phone concept and experience sullied due to poor customer care by SAMSUNG.
- Zakalwe
- 0AD
The first more solid rumors about a successor have emerged, the SM-G736B, possibly the Xcover Pro 2:
https://www.sammobile.com/news/galaxy-xcover-pro-2-coming-this-summer-series-first-5g-phone/
Asides from the obvious addition of 5G, my personal wish list is to add substantially more RAM and keep the old-school features (removable battery, card slot, headphone jack). Maybe even go for a more Xcover 5-inspired design with no punch hole camera; if you have bezels anyway, use them.
- Stpeterson12
- FKy
Zakalwe, 03 Mar 2022There are single and dual SIM versions of the Xcover Pro. I doubt Samsung themselves would adv... moreMine is duel sim but samsung says it is going to have an update in late 2020 to be able to use the second sim
- Zakalwe
- 0AD
Stpeterson12, 02 Mar 2022Why can Samsung advertise a phone as Duel sim's, sell these phones as Duel sim's and... moreThere are single and dual SIM versions of the Xcover Pro. I doubt Samsung themselves would advertise an SS version as DS, but it is something to watch out for, and I could easily see retailers mixing this up.
- Stpeterson12
- s7X
Why can Samsung advertise a phone as Duel sim's, sell these phones as Duel sim's and have them not be able to have two sim's. Isn't that false advertising?
- FSEF
- d%t
please put additional information about the specs of materials.
- Anonymous
- auu
a complete mobile phone, is great!!
- Zakalwe
- B87
I use mine for running all the time, either openly on the arm (rain does not matter), or in my pocket (GPS still works well enough). I do have a case on it, though - if it were to fall, there is a good chance it would fly around a bit and bump on the asphalt, might still be too much for the ruggedness spec.
- Slayer235
- 3Ye
What do you guys think of this phone being used for runners ?
Like say trail running. Drop proof, water resistant, Dust proof all of these points and its cheaper price tag. for a used one you can get one for 150$.
- Sajtkukac
- 0EJ
I'm working at a phone accessories wholesale company, and I can tell you, that this whole Xcover series was a complete disaster.
They said, that this phone is waterproof (it's NOT) and shockproof (also not).
Bright side is - you have to protect your phone anyways with cases, screen protector glasses, and if you might soak it in pure water, your warranty is basically no longer exists because you cannot prove how long and deep you brougt the phone with you.
I knew (also repaired) several Xcover phones along the years, and they were not good at any means.
- MalishMan
- 4XP
I mainly bought this phone because it has a removable battery. My previous phone, the Samsung Galaxy A5 2017, got its charging port damaged because I was using it while charging and my hands would get in the way of the charging cable. Over time, the USB-C port eroded and the phone stopped charging.
Nothing is more frustrating than coming back home from work, resting on the couch and waiting for your favorite game/app to load, only to find out you have 10% charging left. Waiting 30 minutes for a full charge is too long and it's annoying to game while your phone is connected to the charger. Now, my phone reaches above 95% charge in less than a minute and I only use its USB-C port for data transfer with my computer.
I customized the upper button to use flashlight. It was really hard to find a spare battery online. I don't use the giant red button because its size could cause accidental clicks and I don't know what to program it for. You can't directly record videos with just a click of a button, because the button only opens an app. I had to research on Google and look at multiple sites. I still didn't find a battery charger, but a third-party multi purpose battery charger should do if you what you're doing. I wish I could root the phone, but that'll prevent some app from working. In the end, I uninstalled and I disabled bloatwares with ADB commands.
Although, one thing to note is that the motherboard is sealed up and you would need to heat up the phone to replace the screen or the motherboard. Also, it doesn't come with a factory screen protector, like the A71 does, but at least it comes with earphones that fully works for a month. After that, your right ear will feel lonely. In general, I wish phones were as standardized as desktops with the ability to dual boot like desktops.
- Anonymous
- sUS
Zakalwe, 23 Sep 2021The XCover 3 from 2015 already got rid of port covers, screw, and dedicated camera button. Sin... moreYou fell for the zoomer marketing meme.
- ml01172
- snT
Very slow, non efficient. Rotating alone takes ages. Turning on the camera takes ages. Switching between camera modes also. Leaving a mediocre game on before locking means that unlocking will take - ages. Very bad fingerprint sensor, but to be fair face recognition works pretty well. Selfie camera is embarrassing, photos are like on early phones. Big mistake to buy it for an expensive price 400e. Samsung has become very expensive apparently, for this price range they sell crappy phones
- Zakalwe
- 0AD
Mike, 22 Sep 2021That's what happens when you hire a teenager product manager. Soon you they will sell you... moreThe XCover 3 from 2015 already got rid of port covers, screw, and dedicated camera button. Since then the XCover-series (3, 4, 4S, Pro, 5) has not featured these, with the exception of the FieldPro having covers and screw.
The ports themselves are water resistant instead. A cover would be nice sometimes (if the port gets wet, you get a warning to dry it before plugging anything in), but on the other hand it is one more thing to wear out and break. Not sure if the screw is actually useful or a gimmick - an impact sufficiently strong to dislodge the back cover of the Pro would probably destroy the phone. The dedicated camera button has long since been replaced by the programmable side button - you can still use it as a camera button, or for other things. Not a shortcoming, rather an improvement.
So in most respects the XCover Pro is a typical XCover-series phone. The omission of the physical front buttons is the only diversion. Frankly, I think it is an improvement. Android is a touch-based OS. Those three physical buttons alone will not do much good. Buttons or not, you will get little use out of the phone if you cannot use the touch screen. So instead of the buttons we get more screen. I have both the Pro and the FieldPro, they are roughly the same size, but the Pro has screen where the FieldPro has buttons and bezels. This extra space is genuinely useful: more screen content, or larger text - good legibility can be important in rough situations. The screen of the FieldPro in comparison is sharp, but small, and it can be straining to read. Its physical buttons are always taking up space, even when I have no need for them. I think the Pro is on the right track for the XCover-series.
- Mike
- Fht
That's what happens when you hire a teenager product manager. Soon you they will sell you a cover for the a52 and call it Xcover, you know.. to cut costs and a modern look and make a profit.
What is the point of a "xCover" series if you remove all the characteristics that made the xCover be an xCover?
Why would you remove the back screw for the battery cover?
Why would you remove the dedicated camera button?
Why would you remove the physical nav buttons???
Why would you remove the ports covers???
How is this an outdoor phone again?
- John
- ibj
At first, I was tempted with the latest Galaxy A72 smartphone. Not only it has AMOLED 90hz screen and IP67 dust/water protection, it also has a potent Snapdragon 720G chipset, a 3x zoom telephoto camera, 6GB/8GB RAM, and 5,000mAh battery. More than that, it shipped with Android 11 and OneUI 3.1 out of the box. So by right, that should be my favoured choice. But then I found out that the A72 doesn't have Samsung DeX capability, so I ended up choosing this XCover Pro instead. It may have a less powerful chipset and smaller battery than the A72, but it has MIL-STD-810G shockproofing and removable battery.
- Bat21
- Cx3
Jack, 11 Aug 2020The Samsung website states - Testing methods include a drop test on a plywood impact surface o... moreI dropped mine from chest height onto the street concrete sidewalk and all i had was a scuff mark from the corner that hit...whew!! Had mine a year and a half now no problem. Bought a spare battery from a Dutch company an no issues there
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