Samsung Galaxy Xcover Pro - user opinions and reviews
- Zakalwe
- HA0
CMR, 31 Jul 2020I waited for two weeks after pre order to receive my new Xcover Pro.It was buggy right out of ... moreNo doubt Apple has a better support network. But with a phone that is basically DOA, couldn't you have just sent it back where you got it from?
- Zakalwe
- HA0
Doug Jensen, 30 Jul 2020The EB-BG715BBE is not the 4050mah battery for the XCover Pro, despite ads claiming it is.Huh? EB-BG715BBE is what it says on the battery that came with my XCover Pro, and it is also what it says on the extra battery I ordered and received. They look and work exactly the same (apart from the serial number, of course). In what way would they differ?
- CMR
- kgy
I waited for two weeks after pre order to receive my new Xcover Pro.It was buggy right out of the box.The screen flickered and blinked and would go completely black.If I tapped on the middle of the screen it might come back on.The support from Samsung was the absolute worst. They sent me to a local repair shop and the guy looked at the phone and told me he knew absolutely nothing about it. Didn't have parts for it and couldn't get parts for it.I called Samsung and the woman,who I could barely understand, basically called me a liar.She said there was no way the repair guy told me that.Well I finally had to send the phone to Samsung's Texas repair facility,having had to buy a less expensive temporary replacement while they repaired my BRAND NEW ALMOST $600.00 PHONE! If I wanted a refurbished phone I would have bought one.Well the phone works fine now and I think it's a good upper mid range phone.But I will never buy another Samsung anything.Samsung absolutely does not support their products. My next phone will be an iPhone. Apple has a location near you where they actually look you in the face and don't treat you like an asshole.
- FenCPH
- ntQ
Anonymous, 30 Jul 2020Hey,This phone does not have wireless chargingIt's got something even better POGO charging that will keep the battery in greater shape and for a longer time.
Enjoy.
- Anonymous
- m@7
alfa6, 10 Jul 2020I cannot get working wireless charging. Hey,This phone does not have wireless charging
- Doug Jensen
- km3
Mixl De, 06 Jul 2020Just search the internet for EB-BG715BBE. The EB-BG715BBE is not the 4050mah battery for the XCover Pro, despite ads claiming it is.
- ncsdg
- qKc
Is anyone who has used it personally, able to confirm that it can go VoLTE , and if so , on which carrier?
- Hanno
- E5f
Ken, 26 Jul 2020I received my unlocked xcover pro a few days ago. Purchased directly from Samsung on their web... moreThere is an option in the settings to select which carrier you are trying to set the phone up with. Verizon is a CDMA only carrier and you will need to make sure that option is selected before trying to activate the phone. Also make sure your inserting the SIM card into the primary slot (SIM 1) or it won’t work. I’m surprised Samsung and Verizon didn’t help you through this but it is also possible you were sent the incorrect version. If you don’t have two SIM slots that may be the case.
- Haddo
- E5f
Doug Jensen, 05 Jul 2020Sounds like a user problem.You likely have the screen sensitivity set to high. There is a setting to change screen responsivity while wearing thick gloves.
- Ken
- k1c
I received my unlocked xcover pro a few days ago. Purchased directly from Samsung on their website. The rugged features seamed perfect for me, as I work outside, in the Northeastern US. However, I spend 2 days with verizon techs and a few hours with Samsung and never got the phone to fully activate. I spent a lot of time because I really wanted it to work. Unfortunately, both Verizon and Samsung gave up. I have to return this phone and shop for something else.
- Zakalwe
- HAH
Anonymous, 10 Jul 2020Doesn't appear as an app that you can make an APK out of, at least not with any tool that... moreAPK Extractor from F-Droid worked fine on mine, but I don't want to upload some proprietary software somewhere. Besides, various APK mirrors have the app, called Samsung Radio:
https://www.apkmirror.com/apk/samsung-electronics-co-ltd/samsung-radio/
Whether it works on a phone that does not come with it installed, that is another question. Might be some firmware blocking going on, then the app will not help.
- Anonymous
- mx1
ehubb, 09 Jul 2020This FM radio issue is really bumming me out. Anyone from Australia able to extract their rad... moreDoesn't appear as an app that you can make an APK out of, at least not with any tool that would work on modern Android.
- ehubb
- Ybt
This FM radio issue is really bumming me out. Anyone from Australia able to extract their radio apk and post somewhere for us to try out? None of the others work on the one I bought off Amazon (SM-G715UZKDXAA).
- cliefan
- ybx
Bat21, 08 Jul 2020I do not think this opinions page allows putting images.
But if you want a phone for... moreThanks.
Btw, I saw someone posting this review with samples:
https://www.droidapp.nl/toestellen/samsung-galaxy-xcover-pro-review/
Could this be what you mean, unnatural colors, softness of indoor images?
- Bat21
- ynf
camera/reviews:
I was reading some reviews at Amazon.There seems to be lots of happy customers out there. Some even like the camera too!
https://www.amazon.com/dp/B085WTR7BJ/ref=cm_cr_othr_d_vote_lft?ie=UTF8&voteInstanceId=RM9SDY3NKU0D9&voteValue=1&csrfT=gvYLBxA%2BGUmNNzTFSjSAQaHUfLkPPAD5a8v0AQQAAAABAAAAAF8GRu1yYXcAAAAA%2B4kUEk%2F7iMGR3xPcX6iU&returnFromLogin=1#customerReviews
Cheers
- Bat21
- ynf
cliefan, 07 Jul 2020Can I see some camera samples? I'm considering purchasing the phone and I am a bit conc... moreI do not think this opinions page allows putting images.
But if you want a phone for just the camera, then there are obviously better choices out there. Though it seems It decent enough when no digital zoom is involved. You can buy online through Amazon camera optical zoom adapters that you can attach to the phone. But it would have to be without a protective cover on it.
It would be would nice if OTTER BOX came out with a protective case where you could clip on their version of Optical Zoom Lens adapter that could be adjustable up to 5x optical zoom. That is quick clip on and clip off. So you that do not have to remove their case.
Similar to these ones at Amazon,
https://www.amazon.com/s?k=smart+phone+zoom+optical+lens&dc&ref=a9_asc_1
or these ones on Ebay,
https://www.ebay.com/sch/i.html?_from=R40&_trksid=m570.l1313&_nkw=smart+phone+optical+telescopic+zoom+lens&_sacat=0&LH_TitleDesc=0&_odkw=smart+phone+optical+telescope&_osacat=0
With a cheap clip on zoom lens, this might be an ok camera for my uses. I still consider this phones camera to be a mid range camera, so far. I am going to do so research the clip-on Optical telephoto lenses and see if I can possibly make something work with my Otterbox cover staying on, so I don't have to take it off.
Samsung should have though this out. "Humm ...We will make a rugged phone, you can carry extra batteries, perfect for the hiker crowd. Oh and they like to take pictures of landscapes and animals..they will love it".. How about adding an optical zoom feature so we don't have to get real close to that Grizzly bear that we see off in the distance. Or zoom in on that geographic feature 3 kms away on another ridge line to make a better picture.
Personally I think adjustable optical zoom 3x should standard on all cameras. But thats just me.
- cliefan
- ybx
Bat21, 07 Jul 2020Real world testing continued, Camera: I am getting used to the downgrade from the Galaxy Note... moreCan I see some camera samples? I'm considering purchasing the phone and I am a bit concerned after reading your review. Thanks.
- Bat21
- ynf
Edgy, 23 Jun 2020Bat21, Thanks for your review/comments.
Is there a difference in the phone based on purchas... moreI bought mine in Canada from the local major phone network provider, "Telus" on line. I assume they get it directly from Samsung. Same as the USA phone network provider, "Verizon", they sell it on line since April I think. Of course you can probably buy direct from Samsung.
I do not know how it works with Microsoft, or if it does at all.
- Bat21
- ynf
Jei, 04 Jul 2020I spent over a 1000.00$ on this phone and it isn't worth 5$. Extremely slow and overly se... moreI has no issues what so ever with day to day use. I have sent pictures from the grocery store by text or have sent photos in email. All work as easy as ever, banking, map navigating no issues at all. I had a note 4 which is still a good basic phone, but this is solid.
Did a navigation drive for about an hour with my phone on and it hardly used more then 20 % of my battery. love it lasting all day and I dont let get below 20 and pull it off charge around 90- 95% most nights.
One tough rock solid phone so far and other software issues with browsers ( Firefox, Chrome, Puffin) or emails.
Camera I am starting to learn to work with its optical limitations
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