Samsung Galaxy Z Flip - user opinions and reviews
- Robert Burns
- 4Hx
FDL007, 14 Jun 2023Do Not Buy a Samsung Z Flip!! I bought my SAMSUNG Z FLIP 256GB DUAL SIM on the 19th of Octo... moreI have not yet reviewed the linked page(s) but otherwise I see: I don't know where in the world you purchased your phone but its seems that both your phone and my 2 Z Flip5 phones (1st went bad in 14 months, 2nd went bad in 2 weeks) are in breach of what California and the Uniform Commercial Code denominate as implied warranties of merchantability (maybe) and fitness for purpose(s) intended (for sure) if not express warranty. I have never seen the express warranty. Get another phone to "cover" and extricate yourself from this monopolistic oppression and consider suing in Small Claims Court or the like. Someone needs to find competent technical support and sue in a class action lawsuit.
- Robert Burns
- 4Hx
Tami, 23 Jul 2023The Samsung Flip you don't even have to drop it to get the green line coming down the mid... moreI have never seen the green line. Mine was the color of lightning and I was advised by both Verizon and its repair shop that it was not my fault but the fault of normal use opening & closing. My 2nd phone dropped only 3-4 feet in an Otter Box case and went crazy but without the line.
- Robert Burns
- 4Hx
Tami, 23 Jul 2023They need to let everybody replace their phones with a different phone. Because of the fact th... moreI am on my 3rd Flip5. It is junk, too. My Verizon repair shop advised me the same as to the Flip 6. When this one goes bad (the previous one lasted 2 weeks) I'll switch to an iPhone. I am evaluating a lawsuit against SAMeDUNG for breach of implied warranty and consumer fraud.
- Robert Burns
- 4Hx
Anonymous, 22 Sep 2023Thank you for this. Heading to buy one but so many negative reviews 🤦🏾♀️NO! Buy an iPhone.
- Robert Burns
- 4Hx
Anonymous, 25 Oct 2023I have similar experience with Samusng refusing a warranty repait on the basis of minor scrath... moreEvaluate the warranty law in the place of purchase. Find an expert to back you up. My local Verizon repair shop advised me that this phone is designed and manufactured unreasonably vulnerable to damage in normal use. SamSung needs to be put in its place.
- Robert Burns
- 4Hx
Anonymous, 07 Mar 2023Nope Any Live CS only do like a robot: Just reboot and factory reset your phone, or if the iss... moreThis phone is a disaster. My first went bad at 14 months. My 2nd went bad at 2 months. The professional repair shop for Verizon said that its delicacy as to concussions and cracked screens is well known. The express warranty excludes damage by dropping and, so, with Asurion you must pay $99 for a replacement phone and then pay the repair shop another $99 to transfer (Asurion y Google helped me with this in vain for 4.5 hours yesterday) apps and files to the new phone and erase the old one (to be sent back to Asurion), We need an expert to step up and support a class-action lawsuit against this irresponsible foreign monopoly.
- Galaxy S24 Plus Hype
- 6wy
Anonymous, 23 Nov 2023What will be the last android version and one ui that this device will receive? ThanksAndroid 13 OneUi 5.1
- Big Wormm
- r31
The brand was great but my Z flip screen got blinded for over couple months now. Please how do I contact Samsung office ?
- Anonymous
- XEs
What will be the last android version and one ui that this device will receive? Thanks
- MsShei
- XPj
Nik, 27 Oct 2023I've been using Z flip since last 9 months and suddenly im facing the problem like whenev... moreI encountered the same for my Samsung Flip 4 I pre-ordered o nit's launched. The battery fully drained last week and after recharging the same day it goes to a black screen. Since then I keep soft resetting it as I followed the fix found in YT. It is now a couple of months out of warranty and I paid a ton of money after it's launched and having to pay for repair is unacceptable. I want a phone replacement or a refund.
- Nik
- vGG
I've been using Z flip since last 9 months and suddenly im facing the problem like whenever i flip it goes as blank or switched off, i have to restart every little time and i'm so tired now, i have complaint it about to customer care and what they said its like its not their fault, Man its 1 lac of expensive affair and what i get in return? I want my money back.
- Anonymous
- p$0
I have similar experience with Samusng refusing a warranty repait on the basis of minor scrathes to the metal cover. My phone was 18 months old when the screen went black.
The Samsung agent in Nairobi where I was working said it could not be repaired under warranty as the phone was bought in the UK. Are Samsung not global?
Two months later in the UK Samsung say it cannot be repaired uner warranty as there is a scratch on the metal cover. They admit it is unrelated to the blank screen, which they say has been an issue with Flip3.
So two different reasons given for Samsung not repairing under warranty.
This phone is the only smart phone I have ever purchased, it is equivalent to $1000, and it failed after 18 months. Ans Samsung want me to pay more to repair it, for a fault they recognise is an issue. I think not. No more excessively expensive phones for me - or indeed any other samsung products for long enough that their decision not to repair has cost them more in lost sales.
- Anonymous
- MFQ
I have similar experience with Samusng refusing a warranty repait on the basis of minor scrathes to the metal cover. My phone was 18 months old when the screen went black.
The Samsung agent in Nairobi where I was working said it could not be repaired under warranty as the phone was bought in the UK. Are Samsung not global?
Two months later in the UK Samsung say it cannot be repaired uner warranty as there is a scratch on the metal cover. They admit it is unrelated to the blank screen, which they say has been an issue with Flip3.
So two different reasons given for Samsung not repairing under warranty.
This phone is the only smart phone I have ever purchased, it is equivalent to $1000, and it failed after 18 months. Ans Samsung want me to pay more to repair it, for a fault they recognise is an issue. I think not. No more excessively expensive phones for me - or indeed any other samsung products for long enough that their decision not to repair has cost them more in lost sales.
- Anonymous
- XK@
thi ha, 26 Mar 2021My partner switched from iphone xs max to z flip 4G. She just uses for facebook, twitter, mess... moreThank you for this. Heading to buy one but so many negative reviews 🤦🏾♀️
- Anonymous
- AMQ
Tami, 23 Jul 2023They need to let everybody replace their phones with a different phone. Because of the fact th... morei agree ive repaired the phone 3 tims same issue always te screen starts creasing and goes awol
- A unsatisfied custom
- vGf
My experience with Samsung foldable Mobile is very bad. The customer help line and also customer care is only a designated no and is of any use. I have escalated my complaints to higher level including to CEO, but the same has not helped. My set though was in guarantee period but service centre has unilately decided to put under out of warranty saying reasons as damaged and demanded repair charges more tha 30 k. Request please be careful and verify from other customers before buying this set.
Very very poor after sales service and response from such a reputed brand. Never imagined such treatment from them. If such behaviour continues, market share of this brand will definitely affected. I request higher management of Samsung to internally review and take necessary action
- Luke
- Xyj
Bought a Samsung flip z 4 what a waste of money I took the phone back for the screen to be repaired since being repaired not even a year later and already experiencing the same issues where the screen is giving in this phone was made so that it can fold open and closed but I would suggest that u don't waste ur time buying it
- Tami
- Yg4
They need to let everybody replace their phones with a different phone. Because of the fact that they are junk, the samsung flipboard is jthe samsung flip Four is junk
- Tami
- Yg4
The Samsung Flip you don't even have to drop it to get the green line coming down the middle of it. They suck, so don't buy them.
So don't buy them.
- Lesley
- 3aW
DO NOT BUY THIS PHONE
The screen split after 12 months
I tried to get help from EE store but very unhelpful.
DO NOT BUY
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