Kenzo, 21 Nov 2022I got samsung z flip but still i dont get android 12 update.....any help pleaseGo Samsung service centre
I got samsung z flip but still i dont get android 12 update.....any help please
BradyVoices, 29 May 2022I could not agree more the phone is built to fail and they do not provide reasonable warranty ... moreThey are refusing to replace my z flip 4. I pay for the scam that they call insurance yet I have to pay $300+ for them to send me a refurbished phone!! Livid doesn't even cut it on how frustrated I've been. Haven't had a phone in about a week. I've spoken to, what feels like everyone I could. I basically have to pay off this broken phone to be able to get a new one. WHY THE HECK WOULD I HAVE TO PAY FOR ANYTHING IF THIS IS FLAW WITH THE SOFTEWARE?! Who do I raise this issue to? Warranty and ATT are so unhelpful.
DelphiONE, 07 Oct 2022My friend just bought one and he is LIVID at the substandard quality! He says the cheapest pho... moreWhy complaint? Who enforce you to buy that newly? I bought this Z flip 1st secondhand only for 160 USD due to broken speaker and short circuit defect that can not be flipped anymore, otherwise the panel is safe and no damage
My friend just bought one and he is LIVID at the substandard quality! He says the cheapest phone they have works better than this model. He says it is NOT as advertised and he deserves ALL his money back for yje trouble ir caused!!! Samsung Z Flip 4
Peibol, 22 May 2022It looks nice, the performance is good and the camera provides really nice shots. BUT don'... moreActually the most interesting part is: when they sold Amoled panel to other OEM, there aren’t any major issues, but when Samsung used themselves, the troubles are shown especially just after the warranty end, the combination of manufacturing defect and system Overheat inside slim body cause the Oled panel to broke
Remember: Samsung once Said: OLED is Unstable, likely to damage than LCD panel ie Burn-in aka Shadow and else, that’s why Until Now, They HAVE NOT YET MADE ANY OLED TV, They only sell QLED Which Based from LCD or TFT
Peibol, 22 May 2022It looks nice, the performance is good and the camera provides really nice shots. BUT don'... moreThat really isn't right! As you say, it IS a manufacturing problem - in very basic consumer terms from a legal standpoint it is a faulty item so should be replaced. They also had low interest for this first version of the z flip so they probably have heaps and should just replace it.
Try again or escalate that one, if it is the same green screen problem I had. They replaced mine (this was a year ago).
Peibol, 22 May 2022It looks nice, the performance is good and the camera provides really nice shots. BUT don'... moreI could not agree more the phone is built to fail and they do not provide reasonable warranty support.
It looks nice, the performance is good and the camera provides really nice shots. BUT don't buy any foldable smartphones. After less than a year, the folding part of the screen suddenly just broke up for no reason but just the normal use of the phone (normal fold-unfold usage). Also, a vivid green always-on pixel appeared on the screen. They told me the warranty didn't cover it, even though it was clearly a factory problem. Never going to buy any Samsung device. What a horrible service! You spend a lot of money on it and you receive a very low class service. If they want to compete with Apple, they should learn from them.
Grace, 23 Jun 2021Had no issues with it until a few days ago. I have never dropped, hit, or misused my phone. Ju... moreThe screen was lifted more like the plastic panel was hardened, when close the lid, the panel can't accept any strain anymore, yeah the risk of using this phone can't be deny even use it with care and love
Luckily if anyone who use it only leave some fold mark at the middle than cracked, but i guess the fold mark can be a sign that panel more prone to crack
Amrmorsy, 28 Oct 2021Personally, I have a very bad experience with the Z flip &st generation,
I bought a Z F... moreIt seems the center joint part is not much flexible than first time, seems the plastic is hardened and less elastic by the time, some phone leaving the fold mark, some cracked, and some having dead black oled pixel
So the best theory is more using it cause more strained to panel and faster damage
Anonymous, 14 Feb 2022how long will you continue using a phone, 2 or 3 years?Altough you may use the phone for short time, BUT any damaged part will ruin the second price, remember android secondhand price drop faster than iphone, and damaged part especially the screen make it fall more or no one want to buy it
Grace, 23 Jun 2021Had no issues with it until a few days ago. I have never dropped, hit, or misused my phone. Ju... moreWhy people take this kind of phone I don't understand. Flip display is not long-lasting . People are totally fool
I just found it for $150. Should I buy one or wait for the S22?
Thanks but no thanks I will stick to my midrange phones, you cannot trust warrantees or guarantees with any phone company, at least if I lose out its not a hell of a lot.
Johnjohnthereviewer, 29 Jan 2021I don't know if anyone will read this but I am so pleased with this phone. This is an exc... moreThank you.. just what I needed cos I saw so many negative remarks about it but this was just reassuring.
Slinty folded arms!
Personally, I have a very bad experience with the Z flip &st generation,
I bought a Z Flip since almost 15 months, and currently the screen is partially damaged at the flip joint location
I believe that Samsung needs to defend your patent of flipping technology
The screen cracks in the center just in the folding area. The Samsung customer services told me I have to pay for the repair because it have a little scratch on the back.