GSMArena.com GSMArena.com

Tip us

888k

156k
74k
1.1m

RSS

Log in

Login

I forgot my password
Sign up
  • Home
  • News
  • Reviews
  • Videos
  • Featured
  • Phone Finder
  • DealsNew
  • Tools
  • Coverage
  • Contact
ADVERTISEMENTS

Samsung investigating Galaxy S9 touch screen problems

  • Post your comment
  • Comments (36)

Himanshu 23 March 2018

Samsung Android

Samsung has issued an official statement saying the company is looking into reports of Galaxy S9 having touch screen issues. The company says the reports are currently limited in number, and affected users are being encouraged to contact Samsung directly.

Here's the complete statement:

At Samsung, customer satisfaction is core to our business and we aim to deliver the best possible experience. We are looking into a limited number of reports of Galaxy S9/S9+ touchscreen responsiveness issues. We are working with affected customers and investigating. We encourage any customer with questions to contact us directly at 1-800-SAMSUNG.

This official response follows widespread coverage of Galaxy S9 touch screen problems by tech media, based on a significant number of user complaints on platforms like Reddit, XDA, as well as Samsung's own forums.

Complaints range from Galaxy S9 frequently and randomly failing in registering touches to presence of complete dead spots on display. There's currently no information on whether these are hardware or software problems. We'll have to wait for Samsung to complete its investigation.

Via | Samsung Forums

Related articles
  • Samsung Galaxy S9 ARCore support coming soon Samsung Galaxy S9 ARCore support coming soon
  • Our Samsung Galaxy S9+ video review is complete, check it out Our Samsung Galaxy S9+ video review is complete, check it out
  • Tepid reception for the Samsung Galaxy S9 in Korea Tepid reception for the Samsung Galaxy S9 in Korea
  • Deal: Free fast charge wireless charging stand with Samsung Galaxy S9/S9+ Deal: Free fast charge wireless charging stand with Samsung Galaxy S9/S9+

Reader comments

?
  • Anonymous
  • qc%
  • 26 Mar 2018

Speaking of "fault", I think you yourself sound faulty ;-) .

  • Reply
a
  • adypetrescu
  • ajf
  • 26 Mar 2018

What are you talking about? Don't say ANYBODY 'cause I had all the Note series and I never - ever made that sheep mistake to reverse the pen into the phone.

  • Reply
n
  • no name1
  • RUT
  • 26 Mar 2018

good

  • Reply
  • Read all comments
  • Post your comment
Total reader comments: 36

ADVERTISEMENTS

Phone finder

  • Samsung
  • Apple
  • Huawei
  • Nokia
  • Sony
  • LG
  • HTC
  • Motorola
  • Lenovo
  • Xiaomi
  • Google
  • Honor
  • Oppo
  • Realme
  • OnePlus
  • vivo
  • Meizu
  • BlackBerry
  • Asus
  • Alcatel
  • ZTE
  • Microsoft
  • Vodafone
  • Energizer
  • Cat
  • Sharp
  • Micromax
  • Infinix
  • Ulefone
  • Tecno
  • BLU
  • Acer
  • Wiko
  • Panasonic
  • verykool
  • Plum

All brands Rumor mill

ADVERTISEMENTS

Top 10 by daily interest

  Device Daily hits  
1.Xiaomi Redmi Note 10 Pro Max83,206
2.Xiaomi Poco F346,931
3.Xiaomi Redmi Note 1036,800
4.Xiaomi Redmi Note 10 Pro33,325
5.Xiaomi Redmi K40 Pro+32,907
6.Xiaomi Redmi Note 10 5G29,431
7.Samsung Galaxy A3229,122
8.Xiaomi Mi 11X Pro28,407
9.Samsung Galaxy S21 Ultra 5G26,377
10.Xiaomi Redmi Note 10S24,020
ADVERTISEMENTS

Home News Reviews Compare Coverage Glossary FAQ RSS feed Youtube Facebook Twitter Instagram

© 2000-2021 GSMArena.com Mobile version Android app Contact us Privacy Terms of use Change Ad Consent Do not sell my data