I purchased this phone on 12.09.2013ifrom a retailer at Kannur, Kerala. Its audio was not clear and highly vibrating.I could not returned the phone to the retailer of service centre immediately as I went to my home town (about 70 kms away) for Onam vacation and approached the service centre at Kannur, Kerala for a replacement. The Centre Manager told me that I should have returned it within FOUR DAYS for replacement now they can only repair it. When I explained the ONAM holidays etc. from 14th to 18th Sept. in Kerala, the centre manager stick to his stand compelling me to repair it and use. Within a week of spending Rs.5130/- I am advised to use a repaired phone!!!! THEN WHAT IS THEIR WARRANTY STANDS FOR IF THEY COULD NOT REPLACE A FAULTY UNIT WITHIN A WEEK? REALLY I WASTED MY MONEY ON THIS SAMSUNG PRODUCT PRIMO S5610. I AM THINKING TO SEND AN APPEAL TO MY FRIENDS AND COLLEAGUES ACCROSS THE COUNTRY AROUND 600 IN NUMBERS NOT TO TRUST SAMSUNG PRODUCT ESPECIALLY THIS PHONE.
Anonymous, 14 Sep 2013After one yr, my samsung primo s5610k has gone dead. Completely ahut off, won't come on at all... moreGo to a Samsung service center near your location.
Samsung offers 2year+2month warranty, if u register your phone online.The 2 month is a bonus. You can find more info in the box.
Dont worry, they will replace it or repair it!
After one yr, my samsung primo s5610k has gone dead. Completely ahut off, won't come on at all. This is my first samsung phone. Is this normal for samsung phones? wat to do? urgently require phone repaired in 2 days.
my s5610 is working real nice, opera mini wap-browser version 3.2 for mobiles with bigger space wich i´ve downloaded works well,minus is for the small menu-text.
joad, 24 Jul 2013one of the worst phones i experienced ever. hardware and functions are ok, but usability of th... moreI wish I read your post earlier, before I threw my hard earned money to this funny toy. Never again Samsung in my life forever.
jack, 13 Aug 2013i use samsung primo when i download any games and any apps it said jar is invaild please solw ... moreHello mate! You are not alone! Welcome to the world of messages INVALID JAR. I bought this funny phone new and I god dissapointed so fast in it because of this behaviour. Noone yet to help me install opera mini on this toy phone. Long live Sony Ericssons !
i have 4 phones.there are always restating.its repair 5 times.but its restating any time.is it has a problem?
Anonymous, 20 Aug 2013You can not plz dont buy itCould we have your critism why not to buy in English plz.......