This is the worst phone I have ever had! Just one day it stopped working properly - I don't hear other people when I call them on mobiles phone numbers. I hear them when others call me or when I call stationary phone number. I live in UK and use EE network. It works properly with other SIM cards like Virgin. But.... My EE SIM card works properly in old XP7 and Samsung Xcover Pro.
Sonim help is a nightmare. It takes months to get help. I had to send handset to their repair centre in Czechia. Obviously I had to pay for shipping. I got back another XP8 handset, but this problem didn't disappear. In the meantime I got new SIM card from EE. I contacted them again. I was waiting more than month for answer and this time got prepaid label to post it back to Czechia.
During all this long story I bought Samsung Xcover Pro. It works without any problem.
Summary is simple XP8 doesn't work in UK with EE operator. This is lesson to buy only main brands phones in the future.
This is a man's phone for sure. Strong, rugged and loud enough to hear outside and definitely not a wimpy phone. . . but of course you need to be strong enough to carry it since it has some weight. LOVE IT!
My girlfriend bought me the xp8 because I'm rough on my devices and often need to have them repaired, due to my own negligence. The phone is definitely robust. I've already dropped it a couple of times and so far so good. This review is to speak more to the function of the phone from a user standpoint. I'm obviously not a tech guy so forgive my ignorance but I just want my phone to work like it should. We pay so much for these devices, even less expensive models like this one, how can they not work right 100% of the time? In the text messaging app, I often cannot open pictures that people send me, without closing the app, reopening it, then tapping the photo again. Sometimes this must be repeated several times. The phone turns off by itself several times a week, regardless of battery life, or whether the phone is in my pocket or on my nightstand. The camera works fine for me, but compared to the camera on my girlfriend's iPhone, it is like using a Polaroid. The iPhone is obviously in a different class altogether, but I though that was worth mentioning. The camera itself is buggy. For instance little problems like sometimes when I turn the flash off and take a photo the flash still functions. again, I must close the app and try again, often having lost the opportunity for the photo I had been trying to capture. There are lots of little buggy glitchy things like that, too many to enumerate, I'm finding. And like I said, I'm not a tech guy and these issues might be easily resolved with an update or whatever, but as it is the phone would get 4 starts from me out of 5. It does still work properly most of the time, but when it starts acting up I get frustrated and come online to vent about it. It's still probably the best option for me because I'm an idiot and will undoubtedly be accidentally testing the reputation of this tough phone.
I dont have a sonim xp8 but i did figure that it seems like alot of people here use the internet to complain and bother to update thier phones version#
Excellent phone, very reliable. Don't expect it to be just like your iPhone 11 Pro Max
It's the worst phone I've ever had bad bad bad not kidding I'll buy 3 phones a year that are better and still save money there just junk I'm just being truthful
I had two new Verizon XP8's and neither would recieve texts. I sold them and got the AT&T version, It works 100% and Verizon was the only carrier that would work where I live, but now this AT&T XP8 always has four or five bars. After update to android 8.0.1 it is exactly the same as the newer Verizon version. I totally love this phone, I put a SanDisk 500gb micro sd card in it and it works great, the 1tb would also probly work, when the price comes down I will get one to try. Overall I can say the AT&T XP8 is a great phone, that is totally worth the price!!!!
DON, 05 Jun 2020Save your money. First time owner of a Sonim phone. Just purchased a SonimXP8 two weeks ago. A... moreYes, I had the latest Kyocera model for over 2 years. It took every beating and kept working. I finally had to get the Sonim XP8 because my carrier no longer carried the Kyocera. So sad, the Sonim only lastest 4 months.
Anonymous, 06 Aug 2020I have 2 new XP8's in the Verizon version and absolutely love them, they have reception e... moreI agree with your comment on the improvements needed, good camera with a 3x (at least) telephoto lense, good built in FM radio, keep easy to change battery, have a head phone jack, good loud stereo speakers. If they can fix the bugs and improve on it They give a reason for people to buy the product. Part of the the reason I did not buy it was camera sucked, some software issues that did not appear to be having company support.
I think most owners would write a review if they had an issue and then Sonim came through on solving it. I have read that that this has happened sometimes, but 2/3 of the other comments seems like the owners of the phone are left hanging.
It will be interesting to see next generation of tough /battery removable phones coming from Samsung, Sonim or even perhaps Google?
Xp8 user, 16 Aug 2020I've had the Xp8 with Telus for several months. I ended up getting it because I have brok... moreTry the Samsung Xcover Pro, I was thinking of buying the XP8 because of toughness, and battery changing. But in this spring 2020 the Xcover Pro came out and its similar in a lot of ways. I added an otter box defender case and it is probably almost as tough as the XP-8....Almost ;-) . I have had it several months and no issues with it. Camera is better then the XP-8 I believe in color and etc.
I've had the Xp8 with Telus for several months. I ended up getting it because I have broken a bunch of phones at work. As far as durability it's great. But it's software and camera functionality is far inferior to the non durable phones I've had in the past.
1. Losing phone calls - when a call comes in on the lock screen you have to swipe up to accept the call. Unfortunately, that option does not work and I end up watching the accept icon bounce up and down as the phone rings. I end up calling a lot of clients back.
2. Camera - I take a lot of pictures in my work and the XP8 by far takes the worst pictures of any smartphone I've used. It will take upwards of 4 seconds before the picture is taken from the moment I tap to take a picture.
3. Battery life is excellent but I can't let it charge while using it or the battery heats up to the point where it because uncomfortable to hold
4. Although I haven't experienced dropped calls, I do lose signal long before others lose it on their cheaper phones
5. I've called Sonim's tech support over some of these issues. Very dismissive and quick to say it's a problem my carrier is responsible for. Even though basic software issues such as the bouncing accept button would be a Sonim issue.
Would I buy this phone again? No. If I want durability for a phone with major functionality issues, I'll just buy a high quality protective case.
I use these phones for work. They are quite durable but their software is problematic. We have 3 phones that have 6-8 months of use and 2 have failed. One of the most recent cases is where the phone would repeatedly turn on and off and at some point, would fail to turn on again.
I have 2 new XP8's in the Verizon version and absolutely love them, they have reception everywhere, never drops calls, great WiFi reception, Way better than any AT&T phone I've ever had and better than all my Verizon, Kyocera - Catapillar or Samsung, The 3 programmable buttons are awsome plus a double press of power button starts camera, My SanDisk 512gb micro sd card works perfect in the XP8, when I can afford I will get the 1tb, This is the heaviest most solid phone I have ever had or seen, I will definatly get the XP9 if it has a better camera and keeps everything the XP8 has, It would be great if they would use a thicker version of the sapphire screen Kyocera uses on the Brigadier, and Verizon Duraforce Pro & Pro 2. All in all, the XP8 is the best, most durable phone with many features
Brian, 04 Jun 2020How were you able to upgrade out of the Android 7.x.x.x??Mine came with 8.0.1
DON, 05 Jun 2020Save your money. First time owner of a Sonim phone. Just purchased a SonimXP8 two weeks ago. A... moreMy Verizon XP8 never drops calls, in fact it has much better reception than my Kyocera Duraforce Pro, Pro 2 and Cat S48c, All Verizon, and all had reception everywhere, never dropped calls, the XP8 just always has more bars, even WiFi reception is better. I had AT&T Samsung Galaxy Active 5 & 7 witch always dropped calls lost reception and wouldnt work in my house, basically overpriced junk. Out of all my current and old Kyocera, Catapilar, Samsung & IPhone, the Verizon XP8 is the !!!!Hands Down Best!!!!
Worst phone I have ever owned,
Drops calls all the time, when rotating phone it will rotate from landscape to portrait “when it feels like it”, if on landscape and its rotating it won’t go to portrait, the worst camera ever, it super dark. Can’t use pinch to zoom in or out. When opening text messages you can only view some of the text and if you double tap to zoom it may or not zoom “only when it feel likes it".
One of these day I will toss it out the window onto the freeway.
Can anyone tell me how good the Sonim XP8 FM radio receiver works on the phone? I just bought an Samsung Xcover Pro and its has an FM reciever but is problematic right now to get it to work. I was wondering if the Sonim has a built in app with the phone and is it really easy to use. I do enjoy music at my work and tend to "whistle while I work", ha!