Yes you can still use the keys if they crack. Nine of my keys cracked. I sent the phone to the Sony repair center. I had my phone back in less than a week. It has been over a month since the repair and no cracked keys. Even if the keys cracked again I would still keep the phone. It is the best looking and best performing phone I have ever.
May i know whether the keypad cracking problems is only happening for the mysterious green or it is for both of the colours? I'm considering of buying it next month and i'm not too sure which colour i should get. It seems like there are people for and against this phone so i'm quite confused now.
Please someone reply me and give me some advice on this matter. THANK YOU! (:
I have this phone since Aug 3rd and the keys have finally started to crack. I don't care so much about that but now the phone is messed up. The navigation keys have stopped working and the screen has gone weird aka black (might be an isolated case and I am just the lucky one). Honestly it's a nice phone but it's more trouble than it's worth. Go for the T650 or something.
i havnt gotten mine yet..apparently all keypad problems still exist and im afraid to get it now bc i dont wanna deal with all the hassles T-T
FIX the keypads already!!!
the keypad problem is still in.
my girlfriend bought one on monday and she asked if was a new batch and the keypad already broken... she asked for a exchange for a 6300
don't but the s500 is CRAP
After two months all but one key is cracked. Sent it off for repair here the US today. Do you think they will just replace it with more crappy keys or have they solved the problem?
hi every one.all of my key pad numbers are broken what am i doing now?after 1month..
The key cracks through middle u get a white line through key u can use the key mine didnt fall out completely just split in the centre an sides of key popped up slightly when key was used mines now been sent back to sony ive been told 2 weeks at least
Has SE solved the cracked key problem? I like this phone and planning to buy it.
im planning on getting an s500i, but can anyone tell me if you can still use the buttons even if the buttons are cracked? i just wanna know do the buttons physically crack and break into pieces or is that the paint on the buttons just cracks?
Get this phone at tiger direct.com and switch your old phone's SIM card with this one
Mines a week 35 as i posted before had it ten days an keypad cracked number 6 key its been sent away now 4 at least 2 weeks disgusting for 130 pounds good job ive got spare phone for meantime
very good phone, had no problems with the key pads yet. I recommend this to anyone. It's very rare too unless you classify the W580 as the same phone. there are tons of W580 in where i live.
hi, can people post the week their phone was made in the comments about the keypad cracking? i'm trying to figure out if sony has fixed the problem after week 27 or 28. i'm waiting for the white phone!! but i don't want to deal with having to get it fixed.
Been using it about a week and I found the keypad bit hard to press because its small and very closely positioned maybe thats the reason for cracking, the design is very good, good looking phone. No radio u have to buy the memory separately and its thin. for me its a worth it phone to buy.