so the satio is already out in the UK or Europe?
i found some ads that have the phone already for sale for pretty cheap(cheaper than 1g). wondering if they were legit or not. plus would it be a different phone if im getting it from Europe and using it in America?
From : D.GUNASEKARAN
I am one of the lover of sonyericssion products since fast 5 years and so far I have purchased T610,P910,W800,W950,K790,W890,G900 and C905.
I am choosing your products because of SONY brand name as well as quality in all the aspects and good service back up.
But now a days I am very much disappointed because of the following case history.
I have purchased a C905 mobile ( IMEI number 357602021710928 ) on 27th november 2008 with the cast of Rs 32500 in consolidated electronics which being a branded showroom of sonyericssion in coimbatore.The performance of the mobile found good only up to two months. On 24th janvary2009 I faced a earspeaker as well as side key problem in the new mobile. I have handed over the mobile in same date at ASIA ELECTRONICS-SALORA ( 342,d.b road,coimbatore-643102, India) and the complaint id is SESO9AEL10285. On 06-02-09 I have got a intimation from the service centre that I will get full box replacement after one week of time and allotted IMEI is 357602029929646. As I am being a regular customer to that particular showroom, they have given a new mobile IMEI 357602028772772 from their stock which readly available instead of replacement oppruvel IMEI is 357602029929646.
SECOND COMPLAINT ;
After two months I faced the key flip problem and number 6 very hard to operate in new C905 ( IMEI 357602028772772 ) . the problem has been solved by replacing the defective parts in C905 mobile by ACCEL FRONT LINE on 21-04-09 and the complaint id is CBE-SE-171062/0809.
THIRD COMPLAINT ;
After two months again I faced the same earspeaker problem in the same handset ( IMEI 357602028772772 ) and the mobile has been handed over in ASIA ELECTRONICS coimbatore on 15-06-09 complaint id is AE1-SE-239414. Till date I does’t received any positive answer from the service centre and always they excuseing me that right now necessary spare is not available and yet to come from the sony ericssion head office. So far I have made plunty of calls and direct visit but always the are repeating the same excuse. Regarding that I made a complaint in toll free number on 25-06-09 ( complaint id is SE1613-2034 ) and they instructed me to call after 48 working hours that means today. Then today made a call to toll free number and my call has been attended by your service front line person preethi around 10.20am . She told me to wait again two days for the solution and the spare not yet been dispatched while I am trying to speck more higher official she has disconnected the call and second time my call has been attended by a male rep.. he also did the same thing ( listen the record of my conversation for the proof ) .
Now I am requesting ALL THE SONY ERICSSION SALES AND SERVICE ORIENTED PEOPLE WHO HAVE INVOLVED DIRECTELY AND INDIRECTELY just read this case history and imagine where the sony ericssion mobile quality and service back up is.
Now my new C905 mobile I taking rest in your service centre.
Now the questions in me:
1. who should I purchase SE brand ?
2. whether higher investment in SE is worth ?
3. where is SE mobile quality?
4. what is the SE mobile time ?
5. 8 months or 1 year ?
6. what these SE service people are doing ?
7. where the SE service back up ?
8. frequent problem happens only in SE C905 or in all the brands ?
9. IF only in c905 means, what about the quality and why the mobile cost is higher ?
10. what is the minimum and maximum time required to solve
the customer complaint ?
11. whether proper spare back up is available or not?
10. If not why SE is promoting the c905 handset sales ?
11. Might have inform the customer before purchase that spares will not be available ?
12. why the toll free number is available? To repeat the same excuse ? or to solve the problem ?
13. where the senior customer service executives are?
14. what they are doing ?
15. whether this mail will reach the top people ?
16. whether this mail will be censored before?
17. whether this mail will be recorded ?
18. whether this mail will have recordable return mail?
19. when I will get the solution ?
20. what is the quarentee even after problem rectification ?
21. Rs 32500 is only for two months?
22. Rs 32500 is realiable ?
Really I am very shame about my foolishness in the huge amount investment in sonyericssion products by facing this frequent complaints.
I last my hope and trust on your brand and now I am conveying this issue to all friends and circumference.
I HOPE SONY ERICSSION WILL BE BEST EXAMPLE FOR THE WORST SERVICE AND I NEVER SEEN SUCH A KIND OF CONCERN WHICH PROMOTING THE COMPETATERS PRODUCTS INDIRECTLY BY GIVING THE WORST SERVICE TO THE CUSTOMER LIKE MY ISSUEAND I WISHING YOU ALL TO CONTINUE THIS SERVICE THEN ONLY EVERY BODY CAN COME UP IN THE MARKET.
Note ; If I not get the solution with in 2days after receiving this mail, I have to go for a parallel illegal action.
Now I am requesting you all please don’t force me to go for the above illegal action to get this small service rquest.
Anonymous, 01 Jan 1970TFT screen like the major part of the market,8gb card usable in other devices and 2 days battery lenght fair enough I am leaving this forum since I am a member of Esato and some french forums nice to meet you guys bye
Anonymous, 21 Jul 2009A french wants to work in the UK - for British? You got no national pride? :))))You really need some educations your country should be the world center but you should be aware if you don't want a second 11 september catastrophee but you are not talking about Satio gsmarena don't need you to quote them in their own site...
Anonymous, 21 Jul 2009University degree in what? Gardening? :))) LEA after a year in encland after a BTS international trade degree after baccalaureat after Brevet google it ignorant about SE you are in the wrong place here you find first information over UK then Europe and in very last US go on a US forum there you can hate SE have a look at this http://www.sonyericsson.com/cws/home?lc=fr&cc=fr this http://www.sonyericsson.com/cws/home?lc=en&cc=gb# this http://www.sonyericsson.co.jp/ this http://www.sonyericsson.com/cws/home?lc=pt&cc=br and then this http://www.sonyericsson.com/cws/home?lc=en&cc=us that's why we like SE and you are considered as a hater...
A french wants to work in the UK - for British?
You got no national pride?
Mobilemaster, 21 Jul 2009I am not a fanatic boy, ok? I like SE a lot, SE is my favourite company, and yours is Sagem(we... moreYes i agree...Sony Ericsson are the best...just take this for example...beautiful, sleek, stylish in look...3.5 inch touch screen, 12.1 mega pixel camera! WOW! I have the W995...absolutely FANTASTIC!!! Even though it only has an 8.1 mega pixel camera...still brilliant!!! SONY ERICSSON ARE MUCH BETTER THAN ALL THE OTHER MOBILE COMPANIES!!!
Anonymous, 01 Jan 1970Yes but I am a normal human and normal human like or love many thing's like other human being food pets design sport etc not just winners some people are faithful with things that satisfyed them unlike bast.rd like you that don't give a f.ck to anything but being seen....
Anonymous, 01 Jan 1970I have finish my studies started from college and finnished in university like I said I am just back from a world trip to improve my spanish and english before started to work in UK that's why I am here unlike you stupid american boy thinking there are just american people in this forum while your country made a special network unlike Euro/Asia which take advantage from the C905 for a year now unlike s.cker like you who just bought it yesterday lol
Anonymous, 01 Jan 1970it is already available on preorder in UK biggest web retailer...
personally i wud rather get xperia x3/rachael but lately SE hv been coming up with some interesting models. they just need to work on releasing them faster before others copy them like the pixon 12 and release before them.
How cool is the Rachael/X3 device, will be announced this fall along with X2!!!Yeee!:D
No doubt that Nokia and SE have great phones, but in my opinion no mobile phone company could touch these two monsters. Lets be real who were the only 2 mobile phone companies that have been there since the inception of the GSM technology! I think it was Nokia and Ericsson not to mention Motorola(not a great fan of them!)!! Anyway i feel that Nokias are phones for dummies anyone could use them and toooo user friendly!! Great phones dont get me wrong but the best phones in my opinion have to be SE on a another level!!!! Cant wait for the Satio it should save SE!!!
Anonymous, 01 Jan 1970Lôl personal and nonsense since samsung is the only to have amoled(wonder why am?) and all the features are slitly similar u need education since any manufacturer deliver phone in america before europe apart from apple and palm you will have satio when we will enjoy satio 2 lol
Anonymous, 01 Jan 1970We will see if will be outdated or not! Do you think OLED is everything or what? About internal memory, you can't know if SE is working on a 32GB internal memory phone or not, so plz wait to see other Xperia devices.:)