Entertainment Unlimited ???
-limited battery (lousy battery)
- limiter resolution screen
- limited resolution camera
- limited resolution fps video
SE forum is not only for hardcore SE fans.
This is about opinions!
Try to call SE customer service and you will experience what I am talking about!
This guy does not hate me - it hates ...
not too happy SE fan:
From : D.GUNASEKARAN
I am one of the lover of sonyericssion products since fast 5 years and so far I have purchased T610,P910,W800,W950,K790,W890,G900 and C905.
I am choosing your products because of SONY brand name as well as quality in all the aspects and good service back up.
But now a days I am very much disappointed because of the following case history.
I have purchased a C905 mobile ( IMEI number 357602021710928 ) on 27th november 2008 with the cast of Rs 32500 in consolidated electronics which being a branded showroom of sonyericssion in coimbatore.The performance of the mobile found good only up to two months. On 24th janvary2009 I faced a earspeaker as well as side key problem in the new mobile. I have handed over the mobile in same date at ASIA ELECTRONICS-SALORA ( 342,d.b road,coimbatore-643102, India) and the complaint id is SESO9AEL10285. On 06-02-09 I have got a intimation from the service centre that I will get full box replacement after one week of time and allotted IMEI is 357602029929646. As I am being a regular customer to that particular showroom, they have given a new mobile IMEI 357602028772772 from their stock which readly available instead of replacement oppruvel IMEI is 357602029929646.
SECOND COMPLAINT ;
After two months I faced the key flip problem and number 6 very hard to operate in new C905 ( IMEI 357602028772772 ) . the problem has been solved by replacing the defective parts in C905 mobile by ACCEL FRONT LINE on 21-04-09 and the complaint id is CBE-SE-171062/0809.
THIRD COMPLAINT ;
After two months again I faced the same earspeaker problem in the same handset ( IMEI 357602028772772 ) and the mobile has been handed over in ASIA ELECTRONICS coimbatore on 15-06-09 complaint id is AE1-SE-239414. Till date I does’t received any positive answer from the service centre and always they excuseing me that right now necessary spare is not available and yet to come from the sony ericssion head office. So far I have made plunty of calls and direct visit but always the are repeating the same excuse. Regarding that I made a complaint in toll free number on 25-06-09 ( complaint id is SE1613-2034 ) and they instructed me to call after 48 working hours that means today. Then today made a call to toll free number and my call has been attended by your service front line person preethi around 10.20am . She told me to wait again two days for the solution and the spare not yet been dispatched while I am trying to speck more higher official she has disconnected the call and second time my call has been attended by a male rep.. he also did the same thing ( listen the record of my conversation for the proof ) .
Now I am requesting ALL THE SONY ERICSSION SALES AND SERVICE ORIENTED PEOPLE WHO HAVE INVOLVED DIRECTELY AND INDIRECTELY just read this case history and imagine where the sony ericssion mobile quality and service back up is.
Now my new C905 mobile I taking rest in your service centre.
Now the questions in me:
1. who should I purchase SE brand ?
2. whether higher investment in SE is worth ?
3. where is SE mobile quality?
4. what is the SE mobile time ?
5. 8 months or 1 year ?
6. what these SE service people are doing ?
7. where the SE service back up ?
8. frequent problem happens only in SE C905 or in all the brands ?
9. IF only in c905 means, what about the quality and why the mobile cost is higher ?
10. what is the minimum and maximum time required to solve
the customer complaint ?
11. whether proper spare back up is available or not?
10. If not why SE is promoting the c905 handset sales ?
11. Might have inform the customer before purchase that spares will not be available ?
12. why the toll free number is available? To repeat the same excuse ? or to solve the problem ?
13. where the senior customer service executives are?
14. what they are doing ?
15. whether this mail will reach the top people ?
16. whether this mail will be censored before?
17. whether this mail will be recorded ?
18. whether this mail will have recordable return mail?
19. when I will get the solution ?
20. what is the quarentee even after problem rectification ?
21. Rs 32500 is only for two months?
22. Rs 32500 is realiable ?
Really I am very shame about my foolishness in the huge amount investment in sonyericssion products by facing this frequent complaints.
I last my hope and trust on your brand and now I am conveying this issue to all friends and circumference.
I HOPE SONY ERICSSION WILL BE BEST EXAMPLE FOR THE WORST SERVICE AND I NEVER SEEN SUCH A KIND OF CONCERN WHICH PROMOTING THE COMPETATERS PRODUCTS INDIRECTLY BY GIVING THE WORST SERVICE TO THE CUSTOMER LIKE MY ISSUEAND I WISHING YOU ALL TO CONTINUE THIS SERVICE THEN ONLY EVERY BODY CAN COME UP IN THE MARKET.
Note ; If I not get the solution with in 2days after receiving this mail, I have to go for a parallel illegal action.
Now I am requesting you all please don’t force me to go for the above illegal action to get this small service rquest.
Anonymous, 06 Jul 2009I can come up with concept phones and draw a picture for the SE fans to drool about ID... moreYou are funny sometimes, (Idou for 2025, hahahaha), but is NOT true, will be available in October, why you can't believe this? You will see will be available this year for sure, now is a protoype yet, and the battery I think will be at least 1250MaH, and will have 3.5 mm jack, if you like Sony Ericsson write optimist comments, every one hate you, you like this? If you like Samsung, or Nokia plz leave the SE forum, no one will cry, every one is angry because of you, think about it! Sony Ericsson will not going down anymore, with the Entertainment Unlimited strategy, and with the new X mobiles, will going up, and UP, not down, you will see it!
i found out that although its tft the satio is struggling under direct sun light...
too bad huh?
and im NOT an samsung or nokia fan boy...
its just anouying =[
i hope it will be fixed
I wish at least one high end phone would end up being released by a carrier...
I can come up with concept phones and draw a picture for the SE fans to drool about
IDOU-10 (for the 2025)
holographic 3D screen
3˝- 25˝ projection
Organic CPU (250 THZ)
Quantum internal memory - 120 YB (yottabyte)
Ultra HD (UHDV) video recording 600fps
Camera Exmor8 3D chip 2gigapixel
Android OS 8.5
but still no 3.5mm jack
and the battery is 1000mAh :))))
It is NOT an ACCOMPLISHMENT from SE to come up with X2 or X5, Or XX - what matters what is delivered and WHEN!!!!
Yes, always the concept phones suppose to SAVE SE:
like: G900. C902, X1 and Idou.
But by the time of delivery these phone are not so revolutionary and they are not so great!
I wish Se would do something great but so far we have to go what they actually have done!
..., 06 Jul 2009yup... im totally in favour of satio... gonna buy it right when its coming out... SATIO POWERI like it 2, now I am thinking about that Rachael phone, I think is not a fake device made by a smart guy, such us Tobis exemple, he made a lot of concept phones.
Mobilemaster, 06 Jul 2009This was for MsTl right?yup... im totally in favour of satio...
gonna buy it right when its coming out...
OMG will you shut up?!
every phone with FAST PORT is made by se itself!
if it had 3.5MM or more likely a mini usb port then i would admit somneone else made it
but satio has fast port so shut up! >
Anonymous, 06 Jul 2009But you do! :)))) SE sooo strong! SE made absolutely not profit - actually lost money ... moreYou are right in different parts, they are in trouble now, but you saw their new smartphones??? You saw them? The X2, and X5? That 2 model will save them you will see it!!! The X5(Rachael) has 1GHZ CPU, Android OS, 8.1 MP camera, 4inch screen, don't tell me is not a good phone ok??? ONly Toshiba has an 1GHZ CPU phone, SE will be the second!
˝The company has shed 4,000 jobs – 30pc of its workforce – in an effort to cut annual costs by €880m. ˝
Quote from the official financial report:
˝The company’s initial cost saving program targeting annual operating expense reductions of Euro 300 million by the end of the first half of 2009, including a workforce reduction of 2,000 headcount, has now been completed. A total of Euro 187 million restructuring charges have been recorded compared to the initial estimated costs of Euro 300 million.˝
Mobilemaster, 06 Jul 2009Oh don't reply him, he is not using his brain, just wants to convince us SE is weak, but is not!!!But you do! :))))
SE sooo strong!
SE made absolutely not profit - actually lost money last quarter, before and before!
Lost half a BILIION USD - now that is an accomplishment
while others actually sell, and make good profit.
Anonymous, 06 Jul 2009what were you taking about ? it is satio if you said satio is made by sagem so tell me you sou... moreOh don't reply him, he is not using his brain, just wants to convince us SE is weak, but is not!!!