sonymobile uk .. now trying to entice new customers for new devices who had not bought xperiaplay .. but can sony ever be trusted again after xperia play let down ? sony has set a dangerous precedence --make false promises and false claims and make money with overinflated prices..
we hope sony learn hard lessons ..sony must make public apology to upset uk customers ..
Some people bought XPLAY for ICS. Isn't that clear enough? Can anybody answer?
Ah... so you mean to say that SE is stupid not to think that XPLAY wont work for ICS?
What do you think now?
A. Are they stupid
B. Were they lying
C. Are they just ripping us off?
Unfortunately, sony seems to believe ICS is too expensive or not worthy to develop. Thy simply won't be bothered with that.
That happened with 3G nativive video calls. Th e front camera was there, but UNLIKE LG ans Samsung they didn't care enough to provide it.
The same happened with the intro of an FM Radio. It would mean peanuts to the final price... did they do it? No, sire!
LG (P970) has got 3g video caling. The galaxy 2 also allows 3g "native" video calling.
That means today's top sellers across Europe provide video calling as a strong selling point.
Sony's sales are dwindling and the poor customer support is an essential reason for that.
Not many people wish to buy a new model and LOSE functions.
For the price the Xplay was introduced in continental europe, most phones provided native video calls.
Result? The Xplay didn't sell nearly as much as expected and the poor sales continued, despite sucessive price drops which didn't work.
Other example/causes for this evident failure? Any midrange phone has got FM Radio - The Xplay doesn't.
Contrarily to ALL that had been announced, the Xplay will NOT get ICS update. And that capacity of being upgraded was paid for i the phone's retail price.
We were paying a team of developers who would avoid Android defragmentation and keep our phones' market value by keeping them updated with th latest OS.
LIES, all Lies!
That actually reveals how UNimportant customers are to large companies.
No feedback to customers' output:
NO 3G Video Calls;
NO FM Radio;
No camera improvements (as were made to other Xperia phones)
(List may continue).
Sony has actually lied and deceived all those who bought the phone based on the announced premise that it would be "upgradeable".
Maybe, we are also guilty of buying more and more (often) phones that are not that different... but are more and more expensive.
Unless we stop financing these companies with our purchases, their web of deceival won't finish.
They'll just keep us coming back for more...
Is sony going the right way? It's just not me: Sales figures and market shares also seem to agree....
NO, it isn't.
Without positive feedback from their customers, without a reliable trustful image on the market, sony will keep adding one bad result after another.
No marketing campaign will save them unless they change their attitude towards those who pay their large incomes: Th Customers.
Of course, trolling will go on: As the orchestra kept on playing while the Titanic sank.
Man, did they play... but it didn't stop the disaster from happening and the ship from sinking...
xperia play-- we emailed sony uk customer services for help to record downloaded mp3 music which we could not record but could listen as single songs .. today c/s sony emailed back saying xperiaplay has no such facility and suggested downloading app from 3rd party market .. WRONG !!! WE COULD DOWNLOAD AND RECORD MPS MUSIC -ON XPERIAPLAY microsdcard ..WE ARE PLEASED .. but sony uk c/s ought to know xperia play BETTER --please -- DONOT ABANDON XPERIA PLAY TOTALLY SONY UK .. EVEN AS NO ICS UPDATE .. SADLY sony uk c/s gave us wrong incorrect info on xperiaplay music recording instructions .. GSM ARENA .. we feel SONY UK must not abandon xperia play totally ..
Are these trolls for real? Can anyone be thankful for being lied to, deceived and ill-treated?
Go back to sony with these pseudo-posts praising a company for having lied to their customers.
Sony is currently being boycotted by many consumers.
Not buying Sony's products is the most effective action we can take and the trolling of employees praising sony for having lied and deceived their customers won't change the truth.
The fact remains that customers were taken advantage of and have paid for something that was always announced/advertised as being part of the deal.
Can any serious, sensible, honest customer be happy for being lied to?
How will the (for now) unaffected ones feel when it happens to them?
Can't you see the precedent sony have tried to silently create/impose here?
At the end of the day, xplay owners will be left with an outdated phone, which won't receive updates and will be less valuable in any market and by any standards, simply because sony didn't bother.
For large companies it is way too easy not to bother with the given word.
For individual consumers, with no appropriate legislation to force manufacturers to refund their losses, boycotting ill-practises and dishonest companies remains the easiest - and potentially - most efective attitude.
Oh My, 10 Jun 2012quoted from xda developers, by TLRtheory
"Many may disagree with me... but after seein... moreCongratulations:
You have been nominee as "Employee of the Month".
SE has made us pay for something it always promised and failed to deliver.
As you seem to be grateful for bing lied to, you may refund all deceived customers in the name of sony ehich (I hope) has paid you to propagate a "taped speech" such as yours.
Be thankful for what you've got: You've deserved it!
I got the phon less than 7 months ago and I started hittin problems.when I turn the phone on it freezes.I lock the screen then unlock it and the screen is just blank.I can still feel the phone vibrate when I push the buttons but I cannot see anything.I understand if this site is just for ratings but I only got the phone and would hate to bin it.Any advice would be gravely appreciated?
i bought this phone only 3 days ago and am impressed.
i decided to upgrade from nokia n97mini and the xperia plays on screen qwerty is really good, i thought physical qwerty's were better but touch can be just as good. i only bought it because it cost $199 in kmart and i read about it when it came out last year, and its definitely more than worth the price, very good touch screen, battery is okay, camera could be better, internet surfing is awesome, wifi very good, network on telstra is fast as, done some gaming and its leagues better than other mobiles thats for sure, and sound is loud, system very smooth and much faster than n97mini, at this price i cant go wrong. awesome value
quoted from xda developers, by TLRtheory
"Many may disagree with me... but after seeing Sony's past mistakes, this is a surprisingly smart move.
For a while now, it's been confirmed beyond a fixable mean that ICS caused tons of games not to work. While the bandwagon-jumpers will be too busy trying to go all "occupy wall-street" on us to realize this, Sony's best interest is to provide a functional product. 2.3.x users may not be able to show off the shiny new thing, but they can't make the statements that they ever had compatibility issues, that their FW is riddled with stability problems, or that they have any less than their pick of the litter when it comes to software.
If anything, releasing ICS would just force us into extraordinary software problems that'd be a burden on the developers and consumers. Sounds like Sony, at long last, gained the ability to learn from their past mistakes.
Besides... anyone who wants to compromise how much of Xperia Play's great software they can get in on can already do so. The option of ICS is already available to Xperia Play users... and with software compatibility on my side, I'm more than happy to NOT use it.
When this pseudo "occupy wall street" movement has ended, perhaps a larger portion of people will realize just how much more apocalyptic things would be if Sony released something that would have such large-scale balance destruction.
As Geeve said, I do have this gut feeling that the update will be released as a PR positivity-boosting move (but with no motive greater than to quell the whiners)... and they'll get every bit of what they deserve when most of their stuff doesn't work and they come slithering back to GB."
my money is on this dude
I have had this phone for 5 months now. I have never had any trouble with it. The phone has a number of features but what makes this phone stand out is the gamepad. The graphics are perfect for watching videos on YouTube and gaming. The 8GB SD card included has plenty of room for storage. The battery is good but when using Wi-Fi it goes fast. The phone weighs 175g which is a little bit heavy. Overall it is a great phone and I would recommend it.
when ever i turn on the wifi and try to download stuffs from google play. every time i get the error that your ... could not be downloaded ( error 403 ). wat should i do?
Yes indeed, ICS upgrade is reflected on the PRICE of XPlay upon purchase. Its an option for customers as they bought it. Its a PROMISE of SE otherwise they shouldn't have mentioned that on SPECS. It is sweeping, its false advertising and mis-commitment if you dont keep that. Cellphone is more expensive than TV, is it not? Its an investment just like Sony Ericsson was an investment. However upon doing this, you just left us (the customers) a very bad impression about your company, that SE is such a nightmare in the world of mobile phones.
As an option for XPlay, it should be left to customers whether to upgrade the phone or not. As long as the upgrade is there, its our choice. Just give a warning that this might just not be a good idea.
Now, I know the idea. The phone it self was a bad idea. No wonder why you lose customers.
XperiaPlay Boy, 05 Jun 2012Hi guys. Kindly advise on downloading games (Virtual Tennis) for South Africa. Is this enterin... moreUnless its for the Android Market or anything else Google-based, I wouldn't trust it.
i have had the phone for just about a year now. the OS is very customizable compared to other androids, the sound is excelent, gamepad is a dream, best thing for this phone. very unique. Only downfall is that it came out at the same time the galaxy s2 did with a dualcore, but it only got an OC'd single core. and only 512mb ram. the handset is very resource hungry, when it finishes booting it only leaves you with 200mb ram free, and thats stock, when you add more apps (and you will) i avg around 150mb now. and when you start a game you have zero, no multitasking because of this.
keeping that in mind though, the gameplay is mind blowing much better then any other phone/tablet out there, inbuild game pad is epic, the abandonment of ICS is annoying but all in all. one great phone. if they ever release a 2nd model, i will be buying it. perfect phone. just not enough resources QQ
This phone is awesome!I love it!Worth every penny.The gamepad is damn good.Everyone said "oh 1GHz processor won't be enough for anything"...not true at all.It runs the games very well and i can play my old ps1,Snes games whenever i want.It looks cool too.
God,i love it...