I don't know how moisture enters the phone again and again, which causes ghost touch problem ,its for the second time and i'm going to buy a new phone now, as the problem may persist again after warranty is over.
undefinedmahade, 26 May 2016I am having touch problem in my C4, I had bought this phone about 5/6 months ago. It's kind ... moreYes , I have similar problem and service center response is bad.Solution is pretty simple..through the phone in your garbage can and go for some good phone loke motog4, OnePlus etc which are cheaper and way better.
Kiran, 15 Jun 2016Phone is really very worst, from the day i have purchased the phone it got repaired twice firs... morewaste of money,sony c4 stop charging and goes dead while in warranty.
Service center told it is due to moisture and repair cost about 10,000₹.
But many experia phone hav same problem
So never go for sony its big mistake
I visited twice in a month in sony center for bettery problem and over heating but no use after 3-4day the same get started again
I brought sony xperia c4 dual, it worked for nine months without any problems, after that touch issues started and servicing center people said display should be replaced. It has been two months no spare part from sony and servcing center replied they are help less. It seems like it is a failure model, i think sony knows this but not responding and not proving spare parts for this model. Customer care people sending bundles of mails saying at your service. Think again SayNoToSony.
This is sony worst phone ever. I am using it from 10 months and in those 10 months more than 3 months it was present in service center due to touch problem. Center people told me this set is having touch problem and more then 70% users are affected by the same problem.
Anonymous, 21 Jun 2016Frnds.....l am going to buy this phone...give your feedback about this phone...After using 8 month touch screen not working. Presently set is in service centre.
annonyms, 30 May 2016to all the people who have faced touch problem join the club..me too have faced a seriou... moreI have mail it but service centre people are telling me that mobile will be repaired and it will be given back to me. So what should I do? Have you got new mobile ,?which model?
Actually i brought sony xperia c4 dual on last year for the past one year i did not face any problem but now am facing the touch screen problem and also hanging problem...is there any one having solutions for this if i will reset my phone it will be ok????
Worst mobile phone ..
Baterry drains so badly ..
Dont buy this phone (Sony)
Shortie, 21 Jun 2016Everyone who holds C4 faces Touch error. Me too :(same here
ncamsfreak, 12 Jun 2016my screen is malfunctioning...have consulted to technician and they recommend me to replace th... moreit's a processor problem not screen problem many sony devices has same issue,it is not rectifiable complaint
Babak bahrami, 19 Jun 2016go to setting/about phone/software update. if update is available you can update... if your an... moreDon't update. I did it and it is getting very hot after a while of use and lagging a lot
johnson, 19 Jun 2016can i update my software or not pls anyone suggest me friends am totaly confusedgo to setting/about phone/software update. if update is available you can update... if your android version is 5.1 you have latest update now.