Sony customer service is very bad... I bought one of their phones... But unfortunately for me I removed a label inserted in the sim card case while I wanted to insert my sim card unknowingly... A short period of time after, I had a problem with the phone earphones I couldn't hear when people call me...I then demanded a repair from the customer service which went well...on the arrival of my phone in their repairing center I received a mail telling my phone couldn't be repair because the label was missing but they saw on my receipt that the guarantee of my phone was still on...but still they refused to repair my phone... Even at that I asked me to pay for the repairing fee or I will have to pay for the shipping fee to my home... And now I didn't even enjoy the for 2 months... I felt bad because I just wanted my money buying their phone...I dont advice you to buy from them... Be careful
Anonymous, 16 Mar 2018Battery is tooo pooor.Depends what you doing with yours smartphone, if all the time playing games or browsing then battery will drains very fast, if using normal the it's not very bad battery. It's not the best, but there is worst as this model battery in the market
I am using this phone for more than two years now and am mostly satisfied with the performance. Few days back the phone was unable to identify the SIM cards and failed to secure network connections. However, the issue got resolved after a cycle of multiple 'switching off and on'. The battery never let me down even on days of heavy usage. I am of the opinion that this is a phone worthy of purchase - even though some of the features are bit less in comparison to the latest products.
Ultimately, the choice is yours
Since End Of Year 2015, this Phone always accompany in all my activities, and there is never any problem on this phone.
Great Phone!! I Love Sony so so so Much.
and move to Xperia XZ Premium :)
awesome phone you can ever get, been using sine 2 years and just few issues which can be fixed.
my sony Xperia C5 Ultra Dual the front camera is not working and icon is missing anybody can help to fix front camera?
Jayjay, 25 Oct 2016I update my c5 ultra to version 6.0 marshmallow but the icon "mobile data is disable" always a... moreI have the same problem after updating to marshmallow.
If you find a solution just post it here.
Thanks in advance.
My one year old brand new Xperia C5 just lost its network without any warning. My local Sony dealer has been totally unable to fix it. It is such a disappointment.
Am of the opinion that this Phone has got terrible issues of which battery is one of it. Why..? Phone switches off suddenly even with a 70% battery icon. Phone gets suddenly hot like on fire! At this point, i dare not recommend this Phone to anyone.The disappointment is real. Other than it is not pron to scratch & It makes clear pix its a nightmare. I hope to get it working again if a battery replacement will fix it for me.
Anonymous, 15 Oct 2017It's lie. Xperia C5 Ultra Dual is one of the best mid-range smartphoneHe/She is telling trueth. even i faced the same problem within one year.
dont buy the worst phone i have ever had. After completion of 1 year i face so many issues like first mobile network not found , touch doesnt working properly and finally phone switched off .
divyesh patel, 08 Sep 2017supperb cell.. i like it..Yhea it's wonderful smartphone, only missing waterproof and 32GB memory, but all other thinfs is perfect
Amomynous, 12 Sep 2017That's true. I have mine for a year and a half now and it seems to be perfectly fine. No issue... moreAfter update to Marshmallow there is some issues, but well a lot of was fixed which was in Lollipop 5.1 thanks to Sony
SANTANU SENGUPTA, 25 Sep 2017I am a dedicated fan of Sony Phones because of Japanese product, and used many Xperia devices ... moreDelete caches, don't install too much apps, sometime restart smartphone, when will be more free ram nemory inside, turn off apps which u don't using
I am a dedicated fan of Sony Phones because of Japanese product, and used many Xperia devices till now around 4 devices in last 7 years but after Sony reduced attention from Indian Market, My Xperia C5 Ultra Duel purchased on February 2016 got suddenly very slow and screen responsive time was too bad, lag issues was started surfacing annoyingly. Another issue was observed that major retail outlets stopped selling Sony devices.
Therefore left with no other option than to go for an exchange offer in Amazon and purchased my first Samsung Phone Galaxy A9 Pro.
Hope the Japanese brand Sony once again come back to Indian Market with all it's glory like Nokia is entering Indian Market.
XperiaUser2015, 09 Sep 2017I been using SE C5 Ultra Dual since its was first introduced in Saudi. The unit was already up... moreThat's true. I have mine for a year and a half now and it seems to be perfectly fine. No issues at all.