After using the device for 3 months, it started to be slow, freezes, takes about 20 min to reboot then it crushed, took it back to the store and they told me the motherboard has failed and they need to send it to Sony for repair, took them another 3 months to repair. Got my phone, used it for 5 months and the same issue started. no more Sony for me, never in my life.
You know this phone is so frustrating im using it almost 2 years and since the last 6 months it started destroying my charger cables... Its just the ultimate destroyer of micro usb. I had a much better experience on my old 70€ lenovo... It excells in shooting photos though. But also the camera app is flawed :Autofocus sucks, mo manual focus... Those 21 Mp pictures could have been also captured with a high quality 10 Mp camera...
Filled with special Sony spam!! Owned this phone for nearly 2 years. It's been great, but now my contract is nearly up it's suddenly become slow and crashes. A phone that suddenly stop working just at the time you need a new contract is clearly built to do it. I'll never buy a sony anything again. It's a shame the stereos they made in the 80's are probably still going fine.
My phone has never shutdown or failed to start in a years time until i switched off the location and not soon after that the phone suddenly shutdown by it self en i hand to do a soft reset to restart it, so i switched on the location its been two months since the incident and it did not happen again.
One of the best phones in terms of least radiation exposure.
It's a shame it's running Google's Android spyware.
Sucks!!! Oftenly shut down by itself. Sudden death. So annoying.
Anonymous, 27 Feb 2018honestly this is a good phone i use it 2 years , i broke it then i give it to my friend , now... moreLucky you! I really don't care about brands and makes.
The specs seemed more than ok for the M5 but the implementation of the specs were a joke!
I got SOOO dissapointed with the M5.
Yesterday it froze simply from opening the album app! The "lightning fast focus", as they claimed, not that it isn't fast, it cannot focus in anything other than good lighting. Just at night, IN MY HOME, WITH the lights on, it has troubles focusing.
Once more, I'm happy for you that your phone works all right.
honestly this is a good phone i use it 2 years , i broke it then i give it to my friend , now i am looking to buy it new one
Oh I forgot about the totally crappy Sony SMS app. It was slower then going through the mail in the year 1875! I never ever even considered on any phone to change the stock SMS app but with the M5 I had to install something else and I ended up with Textra which was/is 234435 times better!!
I won't go through all the bad things that have already been said.
Think about just the normal things, the basics that a phone must have, support and have them working...here they don't or are crap.
WiFi - even when it's off, you suddenly turn it on, it already has/sees/knows all the networks arround. Then, you have it on the whole time, come to a new place, have some issues with wifi, you go scanning and there's no feedback, you just dont't know what's the phone doing.
Then wifi drops out, but just as you unlock the phone and pull down the drawer you see the phone connecting to wifi. How I know that the phone was disconnected from wifi up to that point - Viber or other apps are offline so form my wife's phone (in the same room) I cannot connect to mine.
Bluetooth - I have 5 devices paired (car, 3 headsets and PC). If you disconect from car, then after 3 hours go back to your car and just turn bluetooth on all seems fine. BUT, if you disconnect from car but after 3 hours turn bluetooth on and this time want to connect somethong else - the stupid phone wants to connect to car, and them slooooowly goes through the list of ALL the devices, but then alsto the damn THROW app (I call it throw-up) comes and messes everything up. So even bluetooth is fucked up.
I really AM NOT a fan of conspiracy theories, and how the government is spying on us and bla bla bla, but IF YOU are, that this phone is for you!! What I mean by that is that every now and then the bloody phone is doing something HUUUGE in the background, so intensly that the screen input lags and stutters. Forget about playing games, power using...just moving from screen to screen!?!? It's like, its reporting everything to the FBI/CIA/NSA or maybe the Japaneese counterpart :-D So I kill the data and wifi connections and usually goes fine, but often I have to reboot it.
Ah yes, the first few months it took the phone like 5 minutes to get a fix, and you could feel it becoming hot! The suddenly, with NO update is, I must admit, all right. I DID and still use all kind of different GPS apps, and only enable location when I need location services!
I don't know if it's a Sony or Android thing but - If I manually rearenge the pics through ES File Explorer (sort them in different folders) then all the dates get fucked up after the Sony app rescans the photos.
Needles to say a ton of bloatware installed...
My wife('s number) has a special ringtone BUT - if the phone is locked, in stand-by it rings with the usual ringtone, then, if I'm using the phone and my wife calls, the other (special) ringtone is used! At least if it were the other way arround...
The camera controls are shit. I installed Open Camera and with its HUUUUGE 2MB is 654684351 times better than the original Sony crap camera app!! Still way worse photos than the 8MP S4mini.
The flash light is crap. You get almost more light from the screen using a white background.
Luckilly I didn't "HAVE" to test the waterproofing because I doubt it would be as advertised...
No removable battery. But at least I don't have this drain problem but it definitelly doesn't last two days. I have NO heavy CPU usage, but above average screen/usage time, and you can just be sure that it will go through the day, as not having to carry a battery pack. Usually I pug it at night and is below 15%.
In comparison to Samsung (S4 mini was my previous phone) no vibrating notification when you just pickup the phone to FEEL that there was an event so that you don't have to unlock the phone.
No sliding over to keyboard to move the cursor arround. Okay theese are mybe some proprietary Samsung things...
I AM a power user, but not in the sense of CPU power (games,...) but in the sense of calender, contacts, apps for home central heating, climate control, mobile banking, eBay, dictionary, maps, notes, organizing my life, PDA, and ofcourse email (multitasking) all things that need a 4656 year old phone!
This piece of shit has more ram than my old Pentium 4 (and probably more CPU power too) but is 345 times slower!!!
My old S4 mini is still better than this M5!
My old Blackberry Bold 9000 is still better for serious (grown ups) usage.
Hell, even my beloved Sony Ericsson P910i was/is better!
What I do like about the phone, or why I bought it? Because of the advertised specs (which ended to be bogus), the camera (which is crappy), the waterproofing (I read that you don't wanna test it), and because my 2 year contract was expireing any my wife needed a better phone so I gave her my S4 mini!
Probably Sony has good phones too, but will I EVER buy a Sony phone...the answer is, you guessd it, NOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO!!!!!!!
P.S. Now I have even doubts about other Sony products too..
All in all a terrible phone I will come close to purchasing a sony in my lifetime again
angry bird, 09 Jan 2018Shame on you SONY, I have this phone over a year. Every thime I nead the phone, he died. Shut ... moreYou should go to sony service center they will replace your phone with a better one. This model is defective.
not a good phone
there is no manual focus and the autofocus is just unusable
the waterproofing is a joke and the screen shatterd with an screen protector on it. the repair cost is 160 eur where I live.
if you use youre phone more than 2.5 hours a day you won't have enough batery.
conclusion: with third party camera apps the 21MP camera is nice, but the rest of the phone is bad though
Shame on you SONY, I have this phone over a year. Every thime I nead the phone, he died. Shut down and can t power up. He came on about a 2 or 3 hovers. BIG SHIT COMPANY.
Federico , 03 Oct 2017Same problem. Shut down and not start unless in plug in. Automatically off ¬ on a switch butoon
I have had this phone for two years and have not experienced any problems with it.
It has a great camera and I am perfectly happy with the phone.
This phones sucks. The Camera and the battery are useless. In addition there is this shut downs that you cant help. Service of Sony service centers sucks even more, they take forever in name of fixing the problem, but dont fix shit. I wad a big Sony fan from the time of walkman series, However; after getting this phone i cant trust sony with any of its products any more... I know its too late for a review, but nevertheless i wanted this to be out there....
DO NOT BUY THIS PHONE! Seriously. Do not buy this phone. You may be thinking that you are buying a quality product because it is SONY, but the sad truth is - this phone is the biggest fraud done by SONY. Namely, this phone has one serious problem - camera focus. If you have doubts regards this, please browse internet for "xperia m5 camera problems" (or similar) and see what you can find. Almost ALL of the users complain about this and SONY did ABSOLUTELY NOTHING about this.
In my personal experience, this focusing problem is such that I do not even bother to use the camera on the phone anymore. I purchased this phone (for 300+ EUR) because of good camera quality and to upgrade from my SONY Xperia Z3 Compact (which was fantastic, BTW). After the purchase, I had to go away for a while and could not afford to replace the phone for a few months. During this period, I did my homework on this problem and came to a surprising conclusion that SONY simply rushed to put some cheap phone on the market that they did not even bother to make it working. The serial problem on this phone (among many) is - camera focus. It uses some new hybrid focus technology which simply - does not work. And then SONY just decided to trick their customers and kicked out this piece of garbage.
After I took it to their represented service repair shop, they charged me for diagnostics and said that it is a "common software problem on M5" and that I should "play with the settings". Then, after some time, when this "playing with the settings" thing turned out to be bogus advice, I took it to the service repair shop again and this time they "repaired" it (and charged me a good sum of money. However, they - simply did not repaired it. It still has the same problem.
Now, I do not expect some fabulous photos to turn out, but I just want the phone to do what it's counterparts do - work as it is prescripted. And after having my Xperia Z3 Compact working fantastic - this phone turned out to be the biggest disappointment and a fraud from SONY. So right now, I am back to my Xperia Z3 Compact, but if I ever consider a new phone, I will make sure that it has nothing to do with SONY.
And my advice from the first hand experience is; after seeing that SONY is capable of deceiving it's own customers like this and making such a fraud just to get some money, if you have any common sense - please stay away from SONY. Yes, there are many SONY products that work just fine and I do not doubt for one second that there are many satisfied customers. However, I will not, EVER, place my confidence with the company that is capable of tricking it's own customers into such a cheap fraud.
Federico , 03 Oct 2017Same problem. Shut down and not start unless in plug in. Hi i have this phone for 2 years. Been great. I had the shutdown issue but its to do with low bandwidths, sometimes when the reception is bad it picks it up as a fault n shuts down to protect itself (wierd, i know).
I fixed it by going into engineering mode through the phone dialing app and you turn off the 3 lowest bandwidths. You dont notice the difference and it never shutdowns again after that.
I saw there is a video on youtube on how to do it.