Anonymous, 06 Jul 2016Had the same auto-shutdown issue previously. After the Singapore Sony service center replaced ... morehow do I claim for warranty when I bought my m5 at lazada and from singapore. lazada wants me to pay the fees to fix this sony issue. :(
Anonymous, 05 Jul 2016Why picking z3 over z3+ ?Because it is brilliant phone, has enough power, better battery life, less heating issues and cheaper now.
Anonymous, 06 Jul 2016Had the same auto-shutdown issue previously. After the Singapore Sony service center replaced ... moreAlso had the same problem even since 1st day i used it..Problem solved after claimed warranty and they replaced the battery and motherboard..i just downloaded greenify as u recommended and wanna how does it performs..
Had the same auto-shutdown issue previously. After the Singapore Sony service center replaced the battery and the motherboard for my M5, the problem seemed to have been resolved. For heating issue and short battery life, try using 3rd party software like greenify, all-in-one toolbox, etc.
I hate it. I absolutely hate it. I was deceived. When I bought, I felt happy because the specs were really nice, but I had the auto shutdown problem less than a month after. I didnt bring it to the service center for a while, hoping the problem would just go away, but it didn't. Brought it to the service center and Sony had crappy customer service. They didn't have a service phone (what the hell am I supposed to use considering they sold me this defective phone?). When I got it back, THE PROBLEM IS STILL THERE.
Overheats very quickly, battery drains fast (they marketed it as having a long battery life), and the LCD has purple marks--and it's barely 7 months since i've had this phone.
Will definitely not buy any Sony product again. EVER.
I bought it. I don't know about you guys what are you complaining about the shut downs and other stuff, but mine doesn't have any problems. Mine has pretty good battery, It doesn't heat up fast, It starts heats up a little bit about after 2 hours of Gameplay. Its a really good phone, I don't regret it. My only complaint is sometimes in not well-lit places, the pictures become very grainy
Santhosh Ramanan, 04 Jul 2016I have m5 with the problem of auto shutdown. no matter of batter charge or signal level. once ... morechange your network settings to GSM only. go to settings- more- mobile network- preferred network type- GSM only, i have the same problem but changed mine and it does not switch off anymore
Anonymous, 24 Jun 2016No M5. No Z3+. Buy Z3.Why picking z3 over z3+ ?
A t first i thought m5 was a good phone. so i bought it. bt after using it i find that this is a bad phone .bcoz when we are playin it, it will shut down faster
I have m5 with the problem of auto shutdown. no matter of batter charge or signal level. once it is shutdown, couldn't restart without chargers help. Now am carrying mobile with power bank.
It was given for service at sony service center, those irresponsibles returned me with the same issue by just flashing the mobile software. sony should call of this mobile. I have seen three people in the service center with the same issue. Felt bad when I come to know that it is known issue to the company and it is trying to cheat all its customer
I had same issue service Centre replaced the unit with new one but I had also the same issue with the new one .Sony should call these product and upgrade with higher model Z series or refund customers .
I don't like any more Sony they don't care about there customer .
jada, 22 Jun 2016I've had my Sony Xperia M5 since December. Started having the auto-shutdown problem more or le... moreDoes turning mobile off help? If it does please tell us. Thank you for sharing your experience. I guess sony got a big problem this time. I hope turning mobile data off will help and how about if we choose wifi and suddenly there is no signal what will happen. Will it shut down also. Thank you.
Che, 01 Jul 2016Sony xperia is lousy phone. It always shut down. Im using m4aqua before and i find it better t... moreHello, does auto shutdown occur even if mobile internet is off. I read that auto shutdown occurs mostly if there is no 4g signal. Please try to turn off mobile internet and kindly post here what happen. Thank you
Sony xperia is lousy phone. It always shut down. Im using m4aqua before and i find it better than m5 although memory is not enough for more apps but it is a lot better than m5. Do not buy this phone
such a strange but awesome too, my sister has ony xperia zr and the zr get a marshmallow upate
Can anyone tells me where to find the manufacturing date of this phone in the box so that I may know what date it is manufactured and please show some photos of the box. I heard that the early batch of m5 gots alot of issues. Dont want to buy a broken m5.