RM, 28 May 2016How'd you fix it?How do u fix it? Im having the same problem. I just bought it 4 days ago and it keeps doing the sudden shutdown.
Sorry i miss pressed my keypad.
And even if it catches the signal, thats fake one which you are not able to use the internet. Like, you get 4g icon but no signal bars.
So what ive tried out is turning auto network search to manual.
And it works. Phone doesnt try to get the signal ruthlessly, and cut off where it is supposed to be. Because in the manual search mode, phone connects to the network which is only listed on your simcard.
So here is the new solution,
but to make sure to see it works, please revert back all the frequencies to default setting.
Setting> more> mobile networks> network operators, after searching finished, set the searchmode to manual, run the search again.
And dont forget, sony could have solved that with software, not just battery replacing. They are just bunch of morons.
After few weeks test, i have managed to solve my wife's m5 shutdown.
But im not sure if it will work on your phones, so I want you guys to test and if it works, please leave the comment for other m5 users.
What ive figured out so far, the phone tries to catch the signal where it cant, drawing out the phone batter voltage so much over its limiation.
Eventually, it leads the phone to shutdown in abnormal process
JJ, 25 May 2016I bought sony M5 on the 14/5/16 and it black off on the 17/5/16.I have to send it to sony care... moreTo buy a sony mobile phone is like playing russian roulette... Official assistance is a nightmare. Defective devices are not replaced, they just send back the same one until the guarantee period expires. Too sad, but true.
I bought sony M5 on the 14/5/16 and it black off on the 17/5/16.I have to send it to sony care center for two weeks repairing.Previously,I have been using sony M2 for two years ,no problem at all. I felt disappointed to sony's poor quality and don't understand why there is no 1 to 1 replacement since we bought tv,laptop etc within 7 days any defects,there would be a replacement?
S M , 17 May 2016Quite right! I've had mine for four months now. It switches off randomly for no apparent rea... morewell i have z3 and i dont have that problems,and reason why is that may be mediatek chipset,maybe something isnt compatible with device,app you are using,i dont see other reason,its probably someting like that
warmachine98, 21 May 2016does this phone have multi tasking?..and how is the front camera?hahah does it have multitasking? do you even know what is multitasking?
front cam is good
jemmy , 12 May 2016i solve the auto shutdown problem by downloading cm security app ..HI which security app you download please advise
Frankie, 18 May 2016I have had the Xperia M5 dual for two weeks now. The shop I bought it from tried to disuade me... moreMy Xperia M5 restarts when I play games and sometimes shutdowns and doesn't start at all
Pravi, 12 May 2016I my sony xperia M5 taking rear camera image is not clear why???I got a same problem bro. But I change from 'intelligen auto' mode to manual mood. Than the pic will be clearer.. Also don't know why it's happened that's way.
does this phone have multi tasking?..and how is the front camera?
Battery problem,network problem,hardware issues, sony service not responding
S M , 17 May 2016Quite right! I've had mine for four months now. It switches off randomly for no apparent rea... morehappend to me exactly the same and now stuck 10 days without phone cause i sent it to sony
S M , 17 May 2016Quite right! I've had mine for four months now. It switches off randomly for no apparent rea... moreRestarts happend with my sgs2 also, tightening battery to contacts improved situation.
I have had the Xperia M5 dual for two weeks now. The shop I bought it from tried to disuade me from buying it directing me to other rival brands, but I stuck to my guns as I have been with the Sony Ericsson & Sony brand for 10 years now. I am pleased with it, no issues so far, the camera is awesome and phone is very speedy. I couldn't ask for more (maybe except a Z5).
Anonymous, 13 May 2016never buy this phone, after buying and facing autoshutdown, sone replaced it with new one, wor... moreQuite right! I've had mine for four months now. It switches off randomly for no apparent reason. Sent it to the repairs they found nothing wrong with it. It will only switch on if you connect it to a charger!! Total crap! What a waste of my hard earned money!! I should have been loyal to Samsung