I updated my phone 2 times and each time after updating the first starting up takes really long (for several hours). I tried to repair it using the Sony Companion software and again after repair because everything is getting new and I think it's a similar process to update the first start up is taking REALLY long (it's been more than 24 hours so far!!). Anyone had and experience like this? Is this normal??
I update my phone at 15 th march but the problem of auto shut down i give it to sony gallery
Now any new update is given or not
coyackz , 21 Mar 2016Why m5 always heating when I use data connection? Please answer my problem!!!! Thanks!!!!!! In low signal area the phone need extra power to gather all the signal that cause the extra heat. Try to move to another area which has better signal or change your telco which suit your area.
Bought new sony xperia m5 in mumbai on 15th of march .
Started facing auto shutdown issue same day, after going back and forth with the service centre they agreed to sort it.
On 19th Isubmitted the phone at sony service centre where thestaff doesnt have any knowledge of the phone, the technician returned the phone on monday after "updating" the phone.i told the fellow that i had updated it myself, so what had he done but he did not respond and coolly left. Phone again started auto shutdown and charging time taking upwards of 4 hrs!!
After shouting at the service centre and demanding a replacement they took me seriously and kept phone for two more days, and returned same phone regardless of company policy of replacing handset if phone has physical defects within 7 days of buying, stating battery has been changed. Now phone doesn't auto shutdown but it heats up a lot using minor apps.
Now I'm stuck with this handset and with the wisdom of never buying sony products in the future because of their cheap quality products and bad after sales service.
These multinational giants are taking the consumer too lightly. Do not play with the consumers time and money.
As for you, my wise friends, you have been warned. Avoid this phone like the plague.
[deleted post]Z and went out of fashion , is not known letter follows x, y , m
Anonymous, 28 Mar 2016i am a m5 owner.i suffred from auto shut down.but the problem has been fixed with the latest u... moreall those who are still complaining are those who havent updated m5.auto shut down was a software issue and is resolved now and camera focusses faster than my wife's s6.M5 was a bad choice before.but as AUTO SHUT DOWN ISSUE IS 100%FIXED...M5 IS A TOPNOTCH PHONE now!
Vishal, 24 Mar 2016Friends I have plabs to buy this but many have quoted the problem of overheating and auto shut... morei am a m5 owner.i suffred from auto shut down.but the problem has been fixed with the latest update.i repeat-m5 is really the best phone now after the update.anyone who wants to buy m5 ,must buy it because camera is top class n after update-there is no auto shut down.period.
My trust in sony is gone my m5 shuts down on its own i dnt know how many times a day my advice don't punish yourself by buying this phone because sony is not even willing to own up to the poor product it has provided and compensate buyers
Anonymous, 28 Feb 2016Dont buy sony xperia m5...its a useless fon...i bot mine in january and its giving me and othe... moreSamsung is not what it was. No service if defect.
I ll never buy a samsung again!
Maximum people said that the sony m5 phone is just a bad phone ..it shutdown without any measge ..besside many said its display cindition is not good ..infact there are many complain about this phone ..now i wanted to buy this ,,what can i do now..can i bye this phone??is it good phone???
Worse phone out. Do not buy problems. In the three months I had this phone it was in for repairs twice. Wi-Fi just stop. working. Restart phone and you get a blue screen until battery is drained.