Harry, 06 Jan 2016May i know how to research the battery? Same problem on shutdown. Solution: when not plugged use GSM only in mobile setting. When plugged switch to wcdma or lte. With GSM no shutdown. To reduce heating always reduce open apps. Over all M5 is lousy. I hope sony offers recall or change.
I took the Sony Xperia m5 on contract last year on the 13 of December since day one the phone has been overheating for basic use n the battery draining out quickly n when I took it back to Mtn they told me that the Sony Xperia m5 has been recalled by Sony n if I give mine I'll not get a replacement they try n fix the old one if they can't I'll have to pick a different phone with the same value.
AnonD-490598, 22 Jan 2016i have an xperia M and it works very good, and now i want to buy the M5 but when i read the op... moreI also had xperia M, and now I had xperia M5. It's a good phone but the battery is draining fast
Anonymous, 23 Jan 2016I bought Sony Xperia M5 last December (2015), and I can say I love it. But there's only two th... moreBattery does drain very quickly. Im not impressed by this. Didnt have this issue with Blackberry. It also shuts off randomly. What if I have to make an emergency phone call. It only starts up when I plug in charger. Considering giving it in for a Samsung. #cantdeal
Cha , 16 Jan 2016Jeez,I have exactly the same problem ans cellC doesn't want to take it back cause it's after t... moreSent mine into Sony via cell c for the second time after hearing that Sony jhb has has the new battery waiting for next week Wednesday too see if it worked
Advertised to have a battery that will last up to two days. . . with it's original apps etc. it does not even last 8 straight hours! Scratch resistant glass? yeah right, my phone is full of scratches just because of a coin. Auto shut down problems i see is a norm for this phone.
Please correct these ongoing problems!
thalia , 26 Jan 2016I bought this M5 on November as soon as it's release in Indonesia. I expect to own one of the ... moreyour sd card still have identity of your old phone.
that's why your phone become laggy
I bought Sony m5dual from eBay but imported cell, New active problem software fault SMS replay display "unfarchnetly android com phone stopped" First u love Sony,now i am use "HTC one m8,HTC one e8dual, superr
I bought this M5 on November as soon as it's release in Indonesia. I expect to own one of the best phone in my hand since the first time I check the M5 specification...
..but it's not.
I'm totally disappointed with Sony.
The first problem: My phone suddenly turned off when I was in Mall. It didn't work even when I plugged the charger into it. I went to Sony Service Center and finally, they reset my phone and it works.
The second problem: 2 weeks later, my phone start to have a freezing screen problem. The touch screen didn't work AT ALL for more than an hour.. It takes a very very long moment for it to work again.
And now, when I type this comment, I really2 angry with my phone. It has been 4 hours stuck. I've restart it, but the screen still doesn't response. I really need my phone for my business...and it's no longer help me.
shaun , 08 Jan 2016Hi guys I'm a samung user looking to switch to a Sony but a bit confused after reading the com... moreyou better buy samsung phone, since samsung phone is compaatible with almost type off apps out there i vote you buy sasung note 4 , or buy samsung A8 Goodluck, as for iphone i suggest you buy the iphone 6 plus that way u really got no phone problem for ur phone lifetime
Jun, 22 Jan 2016I'm using these phone. sometimes you'll find it hard opening the phone if it stop. you have to... moresame with what happened to my friend's M5 phone, we're just listening to music. Then it suddenly turns off. We thought it just crashed but then she tried to connect it to charger it turns on again. What a bothersome incident.
Very bad product. I'm waiting for my 4th replacement unit from Sony SC. I think this model might be discontinued very soon.
Jun, 22 Jan 2016I'm using these phone. sometimes you'll find it hard opening the phone if it stop. you have to... moreIts battery problem.person at service center said current batterimy which is v2 is not support and comply to the specs. So you need to change new battery which is v3. Then the problem is solve.
I bought Sony Xperia M5 last December (2015), and I can say I love it. But there's only two things that bother me, one is the battery drains fast (probably my fault but idk), two is it overheats, a LOT, whenever I'm using game apps. Besides that, it's a good phone.
Phone is OK, decent specs.
Little trouble whit the battery(some), nothing that a good service point can't solve.
To any South African's. I can't confirm if it is Sony or MTN. But a friend of mine working in MTN has called me in her official capacity to inform me the M5 has been recalled and I am to return my phone. For those wondering this is actually my third M5 as I returned the previous two due to crashing. And that sort of thing. Having to Jumpstart the phone 20 times a day sort of thing. The one phone I got had not even been pressure tested properly as the phone was not IP68 resistant out the box. The frame of the phone had not even been stuck on properly.
I'm using these phone. sometimes you'll find it hard opening the phone if it stop. you have to use a charger connect it and then you can open. What is the problem there at. Can these be replaced or repaired. What if these happens on the field where in you don't have charger.