regarding the auto shutdown issue, just send in the phone to sony service centre ASAP before warranty ends... standard protocol takes 1 to 2 weeks...
i was told replace battery would solve the issue. i was lucky 'cos they had the replacement so i got my phone back the next day. hopefully this time the problem will not resurface.
abdou31013, 19 Jan 2016shoud i buy M5 or not plz tell me..!! thanks u ;) Buy any of Z series instead of this...
Hey. I know a lot about phones but this is the first time in my life that i cant choose and i cant tell which one is better.
Planning to buy sony m5 or sony z3+(z4)
Price is the same.
I want to gift it to my sibling but im not really sure which one is better.. they both are great but since i have never owned z3+ or m5 but other sony's phones, i cant tell plusses and minuses to these phones.
Which one? M5 or z3+?
Really,this is the worst nightmare av had with Sony m5,been using the Z series but had no any related issues,but with M5 been a disappointment....... On n off suddenly unless been boosted on a charger irregardless of the percentage.... Sony centre what's up with Sony m5?!!!...i too regret on its use.....
Anonymous, 19 Jan 2016Not buy Sony phone? Lol. I already bought Z3 and love it very much. No issues. Works very well.Good....for you. Continue using it. Hope you dont face issues like maximum people are facing in phone.
Do not buy this phone. Mine has been in the service center since december. Will not buy sony ever again. Xperia M5 has been pulled out from Sony stores in the Philippines. I am planning to file a complaint in the concerned goverment agencies.
Shel88, 19 Jan 2016Very Disappointed with my 1st ever Sony Phone. My Fiance gifted me this phone which he bought... moreNot buy Sony phone? Lol. I already bought Z3 and love it very much. No issues. Works very well.
Very Disappointed with my 1st ever Sony Phone. My Fiance gifted me this phone which he bought from Croma-oberoi. The very next day my phone went to sleep mode. tried switching it on several times but in vain. Phone was completely charged but again and again phone used to heat up and goes off. We went to Goregaon East Sony Center and experienced the worst ever service. Somehow managed to get the phone replaced with the new one in 2 weeks. Phone worked fine for 2-3 weeks and started giving the same problem. In 2- 3 days, my phone has to get off and i have to still use coz it is precious gift for me.
Sony People we are done with our patience and will continue using the phone till the time we can. But we will never ever recommend anyone to buy Sony products.
Very much disappointed!
Cha , 16 Jan 2016Jeez,I have exactly the same problem ans cellC doesn't want to take it back cause it's after t... moreDude today ill be picking a different fone they sent it in as obf and after a moerse wait they credited the shop today so i can pick up a device of same value might just go for samsung a5 n play it safe
shaun , 08 Jan 2016Hi guys I'm a samung user looking to switch to a Sony but a bit confused after reading the com... more I got m5.dont buy it if you dont want ur life to get wastec by this phone.I experienced all the bugs wriiten in reviews here. Even the Service centers dont know why M5 have shutdown issues. They're just gonna tell you to use sony companion for repair which i guarantee with my life a 100% wont work. & sony doesnt even care about this m5 tons of problems.they just want your money man. Look i even wrote my real name on it to let Sony know im a really pissed user! Scamed by their ads!
A lot of the fixed battery handsets like M/2/4/5 and S6 etc., if they get into difficulty will go into hibernation to make you hard reset them. ie. Sony press and hold power and volume for a count of about 30 secs. If it vibrates leave it go and it will turn back on, if not simply press the power button and try it as normal. Same for Samsungs but volume up instead of down
Bleak, 12 Jan 2016took out contract at cell c on 01 december 2015 ;9 days and phone was just dead..21 days later... moreJeez,I have exactly the same problem ans cellC doesn't want to take it back cause it's after the 7day period. Now I'm tied to this contract for 2 years. That's not consumer friendly at all. I need to contact Sony also. Did they say they will provide new battery for free?
I really wanna but this m5 then it would be my first sony phone
but reading here opinions, m5 has a bad problem, "self sudden shutting down"
does sony fix this problem? or is there any solution??
lunga, 14 Jan 2016Ive got a problem with my M5 it switches it self off every now and then. and it does not wake ... moreYes mine is doing the same thing ?????ive had it replaced after a month but the new phone doing the same thing its very annoying especially if I dont have a charger to rebot it !!! Any suggestions?
Nomhle, 15 Jan 2016I have the same problemTry to turnoff stamina mode and any power saving option should be turned off
Sonyxperiam4user, 13 Jan 2016Woah so many problem on Xperia M5, lucky i go for M4 Aqua instead of M5. The only problem o... moreShould I buy Xperia M5? Now I'm using Xperia M4 aqua. It's camera is worse than I think. And it has speaker error and earphones jack error. Now I'm interested to buy Xperia M5. How about it's camera and the whole functions and features of the phone?