A lot of the fixed battery handsets like M/2/4/5 and S6 etc., if they get into difficulty will go into hibernation to make you hard reset them. ie. Sony press and hold power and volume for a count of about 30 secs. If it vibrates leave it go and it will turn back on, if not simply press the power button and try it as normal. Same for Samsungs but volume up instead of down
Bleak, 12 Jan 2016took out contract at cell c on 01 december 2015 ;9 days and phone was just dead..21 days later... moreJeez,I have exactly the same problem ans cellC doesn't want to take it back cause it's after the 7day period. Now I'm tied to this contract for 2 years. That's not consumer friendly at all. I need to contact Sony also. Did they say they will provide new battery for free?
I really wanna but this m5 then it would be my first sony phone
but reading here opinions, m5 has a bad problem, "self sudden shutting down"
does sony fix this problem? or is there any solution??
lunga, 14 Jan 2016Ive got a problem with my M5 it switches it self off every now and then. and it does not wake ... moreYes mine is doing the same thing ?????ive had it replaced after a month but the new phone doing the same thing its very annoying especially if I dont have a charger to rebot it !!! Any suggestions?
Nomhle, 15 Jan 2016I have the same problemTry to turnoff stamina mode and any power saving option should be turned off
Sonyxperiam4user, 13 Jan 2016Woah so many problem on Xperia M5, lucky i go for M4 Aqua instead of M5. The only problem o... moreShould I buy Xperia M5? Now I'm using Xperia M4 aqua. It's camera is worse than I think. And it has speaker error and earphones jack error. Now I'm interested to buy Xperia M5. How about it's camera and the whole functions and features of the phone?
Anonymous, 13 Jan 2016Good day, has the problem been resolved yet?im experiencing the same issue with my sony m5gonna go and check if my phone is ready for collection today i hope i dont experience any more problems will let u know
I'm using m5 for about 1 month doesn't experienced any single problem ..itz camera and sunlight legibility is awesome even than xperia z series. Highly recommemed buy ...
I've had this phone since Nov. 23 and thank God I didn't have any of the issues experienced by some customers here, except for having my battery drained after several hours of heavy usage (gaming, browsing, streaming).
Ive got a problem with my M5 it switches it self off every now and then. and it does not wake up. up until I put it on charger. even if it got 90% battery. what must I do. im very disappointed with Sony this time 😔
Try to turnoff stamina mode and any power saving option should be turned off
Bleak , 12 Jan 2016Hi how sure are u of this fix cos i have one on contract at cell c south africa ; 9 days ... moreIf so, I'm lucky, because I don't have any problems with my M5 now. The single problem was network settings. Now it doesn't shut down or restart itself.
Woah so many problem on Xperia M5, lucky i go for M4 Aqua instead of M5.
The only problem on M4 Aqua is small user usable memory 2.3gb and loudspeaker cannot play song or ringtone more than 80% of its volume otherwise the loudspeaker stop working or you can hear cracking sound. Happen to me but sony centre here replace with new set and labelled that faulty phone as "faulty product"
Bleak, 12 Jan 2016took out contract at cell c on 01 december 2015 ;9 days and phone was just dead..21 days later... moreGood day,
has the problem been resolved yet?im experiencing the same issue with my sony m5
Asd., 04 Jan 2016Hi guys. Im thinking about buying this phone but having second thoughts because of the auto sh... morei bought the phone 3 weeks ago and now im sending to the service center. the phone shuts down by itself. you have to plug the phone to a charger to turn the phone on. the screen goes black when opening an application and does not do anything. when making a call from the phone, the caller cannot be heard. you have to restart the phone. plus the camera issue, of course.
Sony need to do new smartphone 4.7inches FHD with helio x20, for example:
1.Display.- 4.7 inches Full HD - LTPS - CGG 4
2.Memory.- 4 GB RAM
3.Chipset.- MediaTek MT6797 ( Helio X20 )
4.Camera.- 12 MP front & back