I FOUND A SOLUTION FOR 4G SHUTTING OFF!
I live in Russia and my wife also faced such a problem with selfshutting if using 4g. We found that it happens when types of connection changes (4g to EDGE or EDGE to H+ or 4G to H+ etc).
We bought this phone for about 500$ so it is strange to use only EDGE.
I was looking for a solution and found that one mobile operator has no problem in M5 with 4G. It is MTS.
I found that it happens because different mobile operators work in different LTE MHz range.
- Megafon - 2530-2540 / 2650-2660
THIS IS THE WORST CHOICE. THE M5 SHUTS OFF EVERY TIME THE SIGNAL CHANGES WITH MEGAFON SIM!!!
- Beeline (Vympelkom) - 2550-2560 / 2670-2680
M5 shuts of also but it happens less than with Megafon.
- MTS - 2540-2550 / 2660-2670
NO PROBLEM WITH 4G (LTE). NEVER SHUTS OFF.
Now it is more than 2 month with new sim and we haven't faced with shutting off problem yet!
I don't know if it helps you in your country but some people wrote that had no problems and their friends too but other countries did have problems.
Try different mobile operators! Wrtie down your reviews! Guys from SONY can't help, shame on them!
M-5ting, 21 Nov 2015It's a real problem. I'm sending this message from my buggy m5. Today I had one shutdown. I work on LG level,so i need powerbank to power on the phone once it automatically shutdown. Because This phone will automatically shutdown when it have no service for long time.
yu, 05 Dec 2015My phone always shutdown. Normally i could turn it on when connect to charger. But now it coul... moreI have had this problem with other Xperia phones, try to use emergency shutdown "button" it should be under the same cover as the SIM and SD card slots. It's a little hole and you must put a pin in it... if that doesn't work contact the seller for warranty repairs...
Secrets, 13 Nov 2015Yes they are advertising, but do not have stock. Been waiting 2 weeks. No one can tell you wh... moreI'm also planning to buy the phone toward the end of this month. So I'm asking you to please post about the phones performance after you've finally bought and used it. I'm also from S.A by the way.
My phone always shutdown. Normally i could turn it on when connect to charger. But now it couldn't turn on at all. It's not even charging. I connected it to my power bank and the power bank's battery doesn't move at all even after i left it for one hour. What should i do? Any idea guys?
I have a replacement one. They said this phone is in third batch (random shutdown fixed) although they keep silent about the problem. Not so sure about it. The service is fine in Thailand. Have to wait and see. Anyone who want to buy this phone should check seller for this.
Though the phone is good, I face some issue with speaker sometimes. The mic doesn't work and sound output goes to earpiece rather than the speaker. So, I can't hear music or ringtone. When I restart the phone it becomes normal. It's v strange. I plan to take it to the service center.
I bought sony xperia m5 recently,and i am experiencing several problems exp 1) apps crashes frequently
2) battery drainout quickly
3) phone heatsup quickly
4) i cannot use camera for video recording
Later on i take it to the sony service centre,and software upgrade was done.But no use,I am still experiencing same issues,sony shold look in to the matter immediately before it becomes worse.And sony should recall xperia m5 phones and give us an opportunity to replace or upgrade to new phones.
I have a Sony Xperia M5 and I haven't any problems with it at all, it's an excellent phone recommend it over Samsung. I have absolutely nothing negative to say about the phone. I got mine on contract for a really good price but I think it's way worth the initial price tag.
wikings, 01 Dec 2015Bought m5 2 days ago, the rear camera auto focus is not working. Front camera was working perf... moresame experience for m5, my phone is still @the service center almost 1month already 14days after i bought that . They have no motherboard here in the philippines, so my phone is still pending.
Does anyone have a M5 that is workimg at all? i really want to buy this phone now i'm bit so sure :( Is it really that terrible?
MB, 28 Nov 2015XPERIA M5 dual or z3plus dual what to buy plz suggestIf you want high quality built phone go for Z3. Z3 is better than M5 or Z3+ etc etc...
AnonD-472515, 02 Dec 2015I love my M5, quality and function is on expectation, nice look and thoigh, but don't compare ... moreYeah, I think so, LG G4 is on a different league not to mention the price bracket. Anyways this would have been a perfect midrange phone if not for the issues encountered by users. I hope they release a formal statement and a fix to clear the worries of potential buyers.
AnonD-42603, 28 Nov 2015Thanks, actually I went to the sony store in SM megamall, but yeah it is really hard to trust ... moreI love my M5, quality and function is on expectation, nice look and thoigh, but don't compare to LG G4 because G4 is perfect phone, IOS + WIFI Dual AC + infrared for remote control, I wish I had that if have more money haha.