Please Guys keep us up-to-date regarding the GSM settings, if its the best solution so far. Currently afraid to get one due to the sudden shutdown.
Following my post yesterday,the phone still black out/ shut down by itself even after reinstall New software.
I save up almost a year and paid myr1699.00 for the phone! Sony, what are you going to do about it? I want My money back!
zlowryder, 24 Nov 2015Sony should recall the M5 and at least give us an opportunity to upgrade to a new model. Shame... moreI agree, sounds like everyone is having problems with over heating and it crashing.
I had a Sony U with same problems - had it in to Sony Service agent 3 times and in end they only replace processor instead of give replacement phone and only lasted 5 more months till same problems arose again. WOULD NOT RECOMMEND SONY PHONES TO ANY ONE - they are crap. I have a Samsung S5 now - awesome phone.
Tom, 22 Nov 2015Hi, just want to know if the issues with this phone are already fixed. Planning to buy this ne... moreWell guys why don't I throw a spanner in the works.. I have had 3 Sony Xperia and my latest a M5..WELL I AM VERY HAPPY AND HAVE HAD NO PROBLEMS. So Thankyou Sony for a fabulous phone which is great to navigate etc..
I suggest to those who already have this phone and also have the m5 replacement but kept on encountering the problem it can ba solved temporarily simply just go to settings> more> moblie networks> and choose GSM ONLY. After that i didnt experience any shutdown for 3 days straight. because we experience the automatic shut down when SONYm5 doesnt have enough signal. And also for the camera problem just simply go to settings> app> camera> cleae cache. Just in case when you cannot open camera by "error"
zlowryder, 22 Nov 2015my phone is still shutting down unexpectedly.Mysony m5 also have problem on randomly shutting down. And camera error that wont open. But when i fixed the mobile network i didnt experienced any shutdowns any more.justo go to: settings> more> mobile networks> preffered networktype> and choose GSM only. And will not shutdown anymore just like mine. And for the camera problem: settings> apps> all> camera> clear cache. And it will fix the camera issue. I think will just have to wait foe the bext update
beniot9888, 23 Nov 2015What a shamefull phone! I got one to replace my good old Nexus 5, attracted by the alleged goo... moreSony should recall the M5 and at least give us an opportunity to upgrade to a new model. Shame on Sony.
NewSh, 23 Nov 2015Z5 is more expensive than M5; so it's hard to get Z5 at the price of M5.Sure. Z5 is expensive. But you'll have a working phone. In the end, it's up to you to decide if it's important to have a working phone. For me, in hindsight I would have paid for one that's worry free
I bought xperia m5 and it is very problematic. Brought it to Sony service center and they offered 3 weeks repair instead of a replacement. 3 weeks now and no update from Sony. Do not buy Sony phones. They sell defective brand new units. Arrrggghhh...
I bought this phone 2 weeks ago and experience 3 times shut down. Bring back to sony store and they Told me need to re-install a new software. I asked for new unit replacement but they refused. Very disappointed...hope the new software can solve the problem. Sony team, where is the quality you used to deliver???
I got my M5 a couple of days a go and the screen has been funky from the very first day. It just goes crazy sometimes. I might watch a youtube video and the phone is lying on the table. And suddenly the phone clicks "pause" by itself or maybe another video or an add on the web page. Writing gets really difficoult when the phone picks up "a touch" on the other side of the screen and my fingers arent even near the spot. Then it might open google and go all wild and clicking everything and end up to some web page i have visited the day before.. Anyone else have this problem or did i just get a bad piece? Anyway im going to return it cause this has serious fault in it.
What a shamefull phone! I got one to replace my good old Nexus 5, attracted by the alleged good camera, the better battery life, it's resistance to water and its SD card support.
And a month later, i've already bought another phone. From another brand. This one was my first and last Sony device. Playstore regularly crash. So does the Navigator, which I use MUCH more ofter than the playstore. It lags regularly, mixes my text messages between contacts, sometimes freeze and refuse to unlock, or restart, until plugged to it's charger (yes, even with a full battery).
It does have a rather good camera, the camera switch on the side is very convenient, the battery life is good (but as I compare to a Nexus...) and there are a couple of other good stuff.
But so many lags, crashs, failures? It's a mid-spec phone from 2015! This is a shame!
Mine will end-up on EBay now, and good luck to whoever will buy it.
Some people blame SONY SERVICE
OF course it is funny:)
Sony Servive offer SONY customers who undergo some issues hardwear or softwear...... it is merely normal
SONY SERVICE is to provide customers and solve customers' difficulty
It is the job to SONY service
Some trollers pointlessly blame to SONY service with fake issues
M-5ting, 21 Nov 2015I second this comment. Or just pay for z5.Z5 is more expensive than M5; so it's hard to get Z5 at the price of M5.
I have been using the fone for 5days now,the temp is warm most off the time,camera hanged once,led turned on by itself,but restart the fone fixed the problem,never had shutdown,cannot surf google play for long time,it'll close by itself,any suggestion from fellow users...anyway i think the specs on this fone are satisfying with the pricetag...overall i think its a good fone..btw i'm from Malaysia.
akki, 15 Nov 2015confused between m5 n z3+....which one should i buy?.....are the problems of m5 solved?You should definitely not buy a M5. Sony should recall the M5 and at least give us a opportunity to upgrade to a new model. Shame on Sony.
Sonyfan4ever, 18 Nov 2015u updated M5 once u bought? Problem on firmware but not battery...Sony should recall the phone and at least give us a opportunity to upgrade to a new model. Shame on Sony.