Azman, 05 Nov 2015The auto shutdown issue ... I am getting frustrated with this model I called Sony Xperi... moreM5 really suck..I buy.. Then it's start to shut off with their own..cannot open until u connect with charger and get connection ..Then u can on..I really2 angry and go to change with a new set at Sony Centre at East cost mall kuantan malaysia..new set also got problem..their sound button cannot function..then I go to get solution on Sony..he said Sim card problem .. Bull shit..very2 disappointed with sony. ..it's like Sony stole my money and give me rubbish. No responsible with their business
I think the shutdown thing has to do something with the processor.. I think xperia m5 needs to have sort of a cooling system or app..
i bought M5 dual three weeks ago while i was on vacation outside, i connected my device to PC and the Sony PC Companion prompt me for update,the device came with Android 5.0 the update was to 5.1.1 So the PC Companion completed downloading and asked me to connect my device,i did,it started to upload the update,then a message popup saying that an error occured,would you like to try again,i clicked yes,it started again and when reach the middle of the update,my device turned off and since then my device turned to a dead phone,it does not work anymore,it can not turn on the device.i paid $450 for using this device for two days only.i tried every suggestion in the internet,nothing works.
There is no Sony Dealer in my country,so i can not send it to them,also i bought the device from outside my country and i can not travel there just to repair it.I went to good repair centre here to fix it,but it did not work,even they tried to fix it via Flash&boot Box,the device is completely dead. the Only thing is working is the charging light and it is always red even the battery is full.For three weeks till this moment am looking for somebody travelling to bring it to Sony dealler to fix it,but from the problems i have read here,it seems that this device is a defect but nobody from Sony want to admit it.Am A sony fan,this is the first time face such issue.At the moment am using Z1,i have this device for more than 18 months,it is working perfectly.But this M5,i think there is something wrong with it.
Sony has to do something regarding these issues otherwise we will go for another brand.
16 gb internal memory is not enought. 7-8 gb memory will occupied by Android OS itself. Beside that 4k video will take more space.
Hey can tell me if any one have a problem with headphones when listen music, in the button of headphones 2 pulse changes to the next song but not happen, he paused or turn on Google search I try 3 headphones and the problem persist
Adi, 20 Oct 2015I bought my m5 about 1month ago, nothing problem with my m5, but any something make me uncomfo... moreOf curse support OTG just plug USB and go to Settings, Xperia Connectivity, USB Conecctivity, Detect USB devices. :)
AnonD-290877, 08 Nov 2015anyone please tell me the autoshutdown problem, is it also found in dual sim version? this d... moreUnfortunately ... yes. In my case, both by original set and the replacement set carried the problem. I suggest you go for another model
anyone please tell me
the autoshutdown problem, is it also found in dual sim version?
this device is yet-to be released in indonesia and here there will be the dual SIM only released by sony,
and my sister want it so much
i will broke her heart if i tell her the auto shoutdown problem
she still is waiting unpatiently
and also sony service center is very very very bad in indonesia
Worst phone ever.. if i could turn back the time id rather buy samsung again ..so disappointed... until now i havent get my purchased m5 since i returned the item to sony sm megamall philippines.. i just dont like it anymore..and too much worried if the replacement is just the same ;( ;( ;( ;( NOte.. dont ever buy sony item/s .. .
I sent for repair at Sony service center.
They changed to new mainboard. The problem of random shutdown is gone for two days. I am in Thailand.
raj, 01 Nov 2015Frnds tell me how is Sony xperia M5The camera is excellent but there is a serious flaw in the model with the auto shutdown issue that will drive you mad. Personally I regretted my purchase. You may check the review of others in this forum
Does anyone find that the battery drain is fast. It burn 55percent of battery on standby mode doing nth. The smart backlight seem to use more ram the more you use
Anonymous, 04 Nov 2015Try switching your network to GSM only. That's the only way for now. Until we wait for the rea... moreI just started from a dead state. I'll try GSM only. Have you tried Safe mode? Did it work for you?
The auto shutdown issue ...
I am getting frustrated with this model
I called Sony Xperia Hotline again after sending an e-mail above and their answer : Please send the replacement set to the service center for us to check. Look Mr Sony, the original phone that I purchased had the shutdown problems AND the replacement set issued to me also had the same problem. Doesn't this tell you something?
And with the many other users complaining about the same issue as evident here, must I "send the set for checking" again ? I believe you should just do a general recall of the M5 model. Perhaps it is not ready for sale yet....
I am now going to experiment with some of the solutions below re the problem for the ph shutting down and being non responsive until plugging in is a response to network coverage loss.
Sony needs to fix this issues now, this is a pathetic excuse for a brand if they don't. It is the most frustrating issue I have ever come across with a phone. I work in an office building with low signal internally and as such my phone does this 10+ times a day.
Not good enough sony! Pick up your game!
AnonD-462011, 02 Nov 2015I recently got my M5 from my network provider. And I'm plagued with shutdown woes as well. ... moreTry switching your network to GSM only. That's the only way for now. Until we wait for the real solution. If youre using WiFi like me. It's no big deal to turn your network to GSM only. I hope this one helps you