Nina, 27 Oct 2015I experienced the auto shut down and Sony Phil is replacing the unit. Still waiting for the st... moreDont be too excited about replacement set. I faced the same problem as you and Sony replaced my set. But I conitinued facing the SAMe problen on the new set... something wrong with this model
WEEK 1 :My M5 kept turning itself off and I was unable to restart unless connected to the AC supply. I took the phone to the service centre for a warranty claim and a week later it was returned to me with Sony saying nothing wrong with the phone.
Week 2 : Problem persisted. I went to Sony center again and demanded a new replacement set as I was sure my set was faulty. Sony said they will consider
Week 4:Sony agreed to replace the set
Week 6 : Same problem restarted on the replacement M5 unit!!!
Now I am beginning to wonder if there is a hardware issue with the M5.
Anyone face the same issue??
yesterday only i bought this phone.when inserting simcard it shows software problem.very disappointment
I just receive my phone from repair. It state no hardware repair. All it does is a software reload. Now I am doing stress test
colouroflife, 30 Oct 2015Mainboard problem? So it's actually not a software issue? Do you have any link pertaining to this?that's what sony service center told me. and they said changing the part costs them around 250 USD which means they kind of prefer to exchange the phone to another I guess
Nitesh Shakya , 30 Oct 2015If I was buy it from store it will not create switching off problem...??? Plzz reply It will still have issue regardless where you buy. I bought mine from teleco
eldorblan, 29 Oct 2015You can also purchase htc one m8 eye that is batter than sony and also dnt have any remour but... moreIf I was buy it from store it will not create switching off problem...??? Plzz reply
Amirpiloo, 29 Oct 2015even from a sony store doesnt make much difference. sony center admitted that they are having ... moreMainboard problem? So it's actually not a software issue? Do you have any link pertaining to this?
Nitesh Shakya, 28 Oct 2015Should I have to buy this phone....help me plzzzDon't buy it!!! Problem unsolved.
Anonymous, 29 Oct 2015Dnt buy m5 online because they may have problems only purchase from sony store or other storeeven from a sony store doesnt make much difference. sony center admitted that they are having manufacturing problem with the mainboard of M5. all the devices are somehow infected.
Nitesh Shakya, 28 Oct 2015Should I have to buy this phone....help me plzzzYou can also purchase htc one m8 eye that is batter than sony and also dnt have any remour but if you are really intrested in m5 then purchase it from sony store
Dnt buy m5 online because they may have problems only purchase from sony store or other store
Im planning to buy this phone on nov.5 is it worth it? do they have the same shutting down issue? im from phils. by the way
I've been using my M5 since 9/10 and just experienced the shutting down issue last 10/15-18 but I think the fault lies on the heavy usage of internet and apps at the same time.. I resolve everything by removing the unnecessary apps in my phone and just install the most important apps that I use everyday. When I want to play games or watch movie I will just use my M5 as hotspot and let my Note 3 do the heavy usage of internet and different apps at the same time. I also make sure to close previously used apps using task manager... As the result, my M5 hasn't shutdown for the past 11 days.