I had my M5 for about 1,5 years now, and i just updated to 6.0 marshmallow. 2 days after i updated the software, the front camera won't open and there's a notification says "unknown error". I tried fixed it using factory reset, hard reset, and also sony pc companion but nothing works. I also tried the wipe data and cache from the apps menu for the camera, and nothing happens. Does anyone know how to fix this issue? Should i flashed it back to lollipop instead?
Dont like this phone at all. I have only been using this phone for only one and half year. I dont need more than half a year to shout, I want a new phone. But this phone is not cheap. So I must bear with this phone for quite a long time for me. This phone OS is bad, bad, and super bad. Camera very difficult to use. Dust proof? Haha my phone is very dirty in the loudspeaker, or etc. Battery? No need to say, one day 3times charging. The most disappointing is the OS is useless. Of all the phone I have ever bought, this is the worst and the most expensive one. So no more sony for me for at least a few new phone. Soon I will change my phone to the new one, but will not be another sony anymore.
THE MOST DISSAPOINTING I HAD EVER BUY. Oftenly black out when using. Battery heats up. If the battery was 50% before it turn off by itself, it wil be 20% left after i reopened it. Beautiful photos taken but takes a very long time to process it.The camera blurs when using auto mode. The video blur and cannot shoot video from far because it doesnt focus and you cant see anything. My advice is, dont buy this phone!
My Sony Xperia m5 dual Bluetooth and WiFi is good but got something cannot connected like watch sport camera... I hope can fix this problem
Sense, 08 Oct 2017Worst Mobile everrrrrrrrrrrrrrrr, Not water proof at all. If you check deep in the specs you w... moreyes bro, i try to put that phone in the water on my bathroom and the phone is totally off . but I just bought it one day before. And then the service center is take very long time .
Boab, 09 Nov 2017Hugely disappointing mobile phone. I bought this as my first "get away from Apple" phone and a... moreI'm also experiencing the same problem, in fact I've already sold the phone and the price is down drastically, I'm regret to buy sony products.
Hugely disappointing mobile phone. I bought this as my first "get away from Apple" phone and although on paper it has very good specs, in reality it is a very slow performance, buggy and frustrating piece of technology. The storage gets almost instantly used by the forever updating software, the battery heats up to some questionable temperatures and after about 3 months the motherboard basically just gives up and function becomes like pulling teeth. My advice would be to just buy a good camera and a basic smartphone.
o love this brand but this m5 has disappointed me big time.the phone started going off since its was a few weeks old and must be taken back to the supplier to restart where i end up loosing all my data.
how do i solve this issue once and for all?
i have using this phone about 2 months this phone have lot of issues
one issue u can solve it battery drain fast u can use battery optimising for all apps it can solve
Worst phone from Sony. Lot of problems. After one year the motherboard gets failure. Including my phone I saw 3 mobile with same motherboard failure. In service centre itself they states the mobile is failure model Bcoz of motherboard. So Plz don't waste Ur money.
Anonymous, 30 Sep 2017Agreed 👍 iam also suffering from theses same issues
Raj, 25 Sep 2017U have any Charging problem Yeah I have very fast draining prblm
Worst Mobile everrrrrrrrrrrrrrrr, Not water proof at all. If you check deep in the specs you will find that its only used in normal water (No pool or sea so probably in your shower :-)) and even though the water still enters in it and Sony will not help at all. Finally this mobile is really baaaaaaaaad
I concur with many of the negative comments especially.
Battery draining/overheating/ causing phone to crash and only allowing reboot if plugged in to an external charger!
LTE... Phone crashes if LTE is used therefore can only use 3G!
No support from supplier except to factory reset.
Will never consider Sony again..now using Chinese phones without these unadmitted (by Sony) and apparently unsolvable issues!
AnonD-55188, 20 May 2016Mine too 2.0 . At starting i have also heating issues and slow charging issue . I have repaire... morei got battery fast drain issue and slow charging issue too :) How to find sony via xperia companion