Amit patel , 21 Sep 2016I m using sony Xperia m5 dual from July n within one month this divece power off automatic n n... moreI have this exact same problem, I bought the phone at a retailer in Hong Kong, where it worked fine.
Once I left Hong Kong this battery lock would happen the phone is fully charged then switches off for no reason
For some reason it doesn't happen at home.. Just when I'm out and actually need it
SoManyHenry, 24 Sep 2016Thanks. So I have to wait until early November 2016 to get my phone back. That's sad. Hopefull... moreIt will be ok. No problem with my M5 dual since battery changed. upgraded to marshmallow.
Aditya, 21 Aug 2016After upgrading to Marshmallow, my phone suddenly gets restarted..! Otherwise this device is r... moreBro i am also using since jun 2016. Bro its restarted due to power heating inbuilt software in it. U notice that its restarted only When it over heated. Then its shut down and restarted automatically. It is not a problem.
manoy, 23 Sep 2016Mine, also from Davao was brought in manila ofc to change the battery. since then no more shut... moreThanks. So I have to wait until early November 2016 to get my phone back. That's sad. Hopefully no more battery lock issues by then.
SoManyHenry, 22 Sep 2016I bought mine last December 2015. Brought it to the service center for 3 times already with th... moreMine, also from Davao was brought in manila ofc to change the battery. since then no more shutdown even if not switching in the plane just for test. only took so long to come back, around 1.5months
dont use any sony product in your hole and pls inform to other because it has worst service compare to other compny worst you know the worst after use sony product i was aware about worst means sony
i dnt know how these cmpny can work without any standerd work prosess
I bought mine last December 2015. Brought it to the service center for 3 times already with the same issue (Battery lock). I'm from Davao and they will bring the unit to their head office in Manila hopefully for a permanent solution to the problem. The LTE is the main issue of mine. After I left my phone on LTE mode and the signal lost, the phone automatically shutdown. Lucky if I will be able to turn it on thru charging but the 3 recent incident has fed me up going to the service center for rebooting. If you have a phone like mine you better shift it to 2G to avoid battery shutdown especially if the LTE signal in your community is not that good.
I m using sony Xperia m5 dual from July n within one month this divece power off automatic n not on till connect to power that time battery status 95%..
Plz don't perches this divece
[deleted post]Are you sure bro?
I had this with no problem since dec 2015
Until i got marshmallow still rock!
Anonymous, 12 Sep 2016I am using sony m5 dual from nov 2015 its ok but from last 4 month it restart automaticallyDid you updated to marshmallow???
I am using sony m5 dual from nov 2015 its ok but from last 4 month it restart automatically
the battery is draining fast easily. how can I solve this? should I download any apps? thanks.
Has been using the phone for about 4 months.No ptoblem occured.phone became even better after marshmallow update
Prakash Joshi, 09 Sep 2016I am also facing this and It's normal. It's just the sound of focusOk thank you.. and did u try to put it in water .. because I'm afraid of being damaged