https://talk.sonymobile.com/t5/Xperia-M5/M5-suddenly-shuts-off-every-10-minuts/m-p/1111220#M1513 This Link can help you guys on auto shut down problem, It worked on my Xperia M5 Dual.
hc, 26 Jun 2016Hi....I would like buy this Sony M5.how is this phone nowadays.plz.anyone can help me?....Depending in your regional country
Im Indonesian, i bought M5 Dual in Dec 2015
Till now still good in performance and no serious problem except heat when using i-net
I think thats normal for all gadgets....
Hi....I would like buy this Sony M5.how is this phone nowadays.plz.anyone can help me?....
XLR8R, 15 Jun 2016There is no "patch" for the auto-shutdown issue. This issue is endemic to phones manufactured ... moreThis is all wrong. If so, why Sony refused to change the battery and they said no issues with phone. They are cheating.
Don't, Don't, Don't trust Sony anymore.
AnonD-472515, 22 Jun 2016Do you press together with volumn up button. [power button + volumn up]
Another hard reset is... morei tried and now i sent it to the local authorized center .
he told me it is common problem , but i donot think i will keep it after maintenance
Amr, 19 Jun 2016I had the same problem exactly and I can't submit a complain to the website.
I tried to pr... moreDo you press together with volumn up button. [power button + volumn up]
Another hard reset is red button inside simcard tray but ot will reset phone to fresh os and delete all your picture and setting(if you save picture on your phone)
i bought my m5 dual last February 2016. I've got no issues other than heating which i believe it is true to all units with almost the same hardware.
New XPERIA M5 mobile phone is frequent hanging very much disappointment. Pl return my money back
i bought this phone here in widget city an online shop here in manila. after i updated the software, my phone's screen started to flicker rampantly and I have to shut it down to use it again, and the front camera won't start. will bring this back to the shop since its still under warranty. i will update you regarding what will be the outcome. i guess its disappointing what had happened.
Dissapointed User, 14 Jun 2016Dear Sony,
I am an Xperia M5 Dual user for the past two (2) weeks. Let me share you a story... moreThanks a lot I was thinking to purchase this phone but after reading your opinion
I cancelled my decision......
AnonD-472515, 16 Jun 2016Soo sad hear your story, do you try press power button + volumn up for 10 second, it will rest... moreHi...im sony user since first model..Base on my experience...u should take Z series like z1,z2,z3 and above...this model less problem especially Z2...
AnonD-472515, 16 Jun 2016Soo sad hear your story, do you try press power button + volumn up for 10 second, it will rest... moreI had the same problem exactly and I can't submit a complain to the website.
I tried to press the power button for 10 sec, no response
I tried waiting for 30mins then reopen, no use.
I tried waiting for 2 hrs, no use
That's is awful
Dissapointed User, 14 Jun 2016Dear Sony, I am an Xperia M5 Dual user for the past two (2) weeks. Let me share you a story... moreSoo sad hear your story, do you try press power button + volumn up for 10 second, it will restart the phone.
at list i can play only 4 games like clash of clans, injustice, asphalt8 and marvel contest of campians??????
There is no "patch" for the auto-shutdown issue. This issue is endemic to phones manufactured before November 2015. The only solution is to change the battery. Certain hardware changes were made in later batches such that heating is reduced, shutdown is eliminated and performance is improved.
I am an Xperia M5 Dual user for the past two (2) weeks. Let me share you a story.
I was not a Sony user previously but since I am looking for a specs with a better photo resolution, I believed Sony got it and that would be the main reason for the major changes of my decision to change to Sony. However, regretfully, after only four (4) days of purhasing Xperia M5 Dual smartphones with a value of RM13++, the first experience I got was its auto-shutdown problems. Thankfully, it is still under warranty so my pity husband went to your Sony Center in Bukit Bintang but had to go back home due to the amount of crowd at your place and patiently, he went back there at 9am on the next day and waited patiently for your center to be opened at 10am. When my husband submitted the phone for repair, it was informed by one of your colleagues that it is normal for Xperia M5 Dual user to experience this kind of problem (???). Without complaining any further, we waited patiently and one (1) week after that, your center contacted us to collect the phone. Once again, my patient husband was the one to collect the item (13/6/2016). I was excited to get back my phone (seeing the amount I have to pay two weeks back, who wouldnt?!) and for once on that night, I am able to browse through apps and all the settings with no auto-shutdown problems. However, once again, regretfully, today (14/6/2016) after sahoor, your product has once again dissapoint me when the screen went blank all of the sudden. I have tried to restart the phone but to no avail. I am sorry but I am too dissapointed with your product and has decided to trade in this phone and went back to the old brand I used to purchase. Thank you for all those gloomy experiences I got with your product. And believe me, since part of your mission is to move me emotionally, trust me, I have been MOVED.
I think sony release a patch for the auto shut down problem did anyone test it ?
AHK, 11 Jun 2016Very Slow. It dont have feeling of 8cores processor and 3 GB Ram. Camera Result is fine.I don't think slow, just some time it is laggy, when to call and open the camera.