L.A., 02 Mar 2016I bought mine last year by the month of December(2015). I experienced auto-shutdown problem af... morewhy dont you try to go to PASIG KAPITOLYO to have it replace so you wont suffer from the asd issue,i believe that its not a software issue so it wont be solve by any update, and if you have purchase it in any authorize sony store and you still have the complete package with your receipt then by all means have it replace. Money doesnt grow on tress :)
i have this phone as well, replace it 2 times here in the Philippines and this time a got a replacement unit from Kapitolyo SEALED and with a GREEN DOT like STICKER at the side of the box, some of my fellow m5 user here said that this specific replacement has NO ISSUE at all, and upon using my unit for a month now I dont experience the Auto Shut Down issue anymore when using my LTE data connection .Maybe this new replacement is better now.
Cheap quality phone
I bought M5 dual in last November. Within 6 months it got complaints like 1) waterproof proof fixed back cover opened 2) over heating 3) camera automatically shut down when phone get hot.. I gave it to service center, Now they told me it have 2 more complaints like battery got damaged and one internal part should be changed... Total 5 complaints :-(, Also bad customer support from Sony, l sent 2 mails to them, one to customer support in their website 6 days ago , second to firstname.lastname@example.org 3 days ago .... But until now no response from their side... So my humble request to all, Plz don't buy this phone..
Devender, 14 Mar 2016I also made heavy mistake to buy Xperia m5 dual.The major issue comes purchasing this phone af... moreYou are facing this charging problem because it has problem in its sub-board..... you can change it from service centre..... it might have fallen from your hands
AnonD-67805, 15 Mar 2016Wich smartphone should I buy M5 or C4Get the C4. The M5 is a lemon of a phone.
Does the water resistant is good enough? as lot of videos reviewing the phone has its own problem when contact with water.
Everybody pls dont buy this m5.Its just a failure. Both shut down problen camera problem and slso hatdware problem u guys will just waste ur money.
Naveen, 01 Mar 2016guys I planned to buy Sony Xperia m5
so please suggest me that it's a better phone or not....???Im xperia big fan. From X1, X2, C, M4, Z3. Model come with water resistant all come with overheat probs.
Camera always superb but the price also boleh tahan loo..
I also made heavy mistake to buy Xperia m5 dual.The major issue comes purchasing this phone after 5 months.I plug in charger,mobile shows that charging is going on whole night but battery remained same and drained very fast.So I suggest to don't waste your precious time and money to buy this bogus product.Not only m5 but also any product of Sony don't purchase.
Anonymous, 07 Mar 2016Which is better between M5 and Z3? Please help me!Sony m5 has better features but it suffers from getting hot and auto shutdown problems
L.A., 02 Mar 2016I bought mine last year by the month of December(2015). I experienced auto-shutdown problem af... moreThe update to 5.1 fixed my M5 dual problems (heating and battery life). Also try using wdcma/gsm network setting for stable connection.
I buy this because of the camera that very good so far I have
. But battery
Fast get heat
Bought de Sony Xepria M5 in nov`15, facing de same problem of auto shutdown. It always showing in screen as sim card inserted restarting.
Guys help me to resolve de problem