The issue existing inside M5 is called 'battery lock'.
Old battery rev is 2 or below...while new battery rev is 3.
Follow the instructions below to check whether ur M5 is facing 'battery lock' or not;
How do we get a refund for sonyM5? I have used 3 different sony brands in last 7yrs and M5 is the most disappointing. Battery drains,power shuts off and camwra hangs. WORSE OF ALL sony offers no solution. I think buyers of M5 must all file a complaint with DTI or consumer complaint organizations.
Sony fan, 22 Dec 2015I love this phone, got it for the amount of 21,990 pesos, the only shortcoming of this phone i... moreI got mine dec13 (same price at gateway) and started having shut down porblems two weeks after.
I am perches a new Sony smart phone RS 35000 in last month NOV after some day my phone auto switch off when I am using phone again I am try to switch on phone not switch on when I am connect charge in devise then mobile on I am visit vashi gallery they return after repair my phone I am again facing same issue I am try to use mobile at safe mode again I am facing same issue my phone auto switch off in day 10 to 15 times Sony this product M5 not good
I am perches new m5 dual in last month and I am facing auto switch off issue last 20 days I am not happy with sony m5 mobile phone
Anonymous, 22 Dec 2015I bought last dec 02 and now i cannot use due to phone disabled?? .. How can i fix this .. And... moremaybe u have to many file in storage.. try to deleted some not important stuff
i bought this phone last week..
love this phone, the weakness only in battery, its only 2600 maH :(
I bought last dec 02 and now i cannot use due to phone disabled?? .. How can i fix this .. And i experience overheating and hang ..
AnonD-388052, 22 Dec 2015This is the worst Sony product i have seen so far, i have replaced my M5 Dual handset 3 times ... moreHey Abhishek
I am purchasing this phone this phone next week. but i have read your view, now i am very confused that weather i should go for this M5 or not?
so could you please help?
MK AHMED, 19 Dec 2015Was thinking of purchasing this phone next year january in South Africa , please advise ........Hi Ahmed, i am also from SA and i got this phone on December 3rd from cell c, it was great but 1 week in it started developing the shut down problem i have sent it back and i am fetching it today i hope it is repaired Best phone ive ever used for the price with 1 fatal flaw!
Very good smartphone by Sony
Excellent camera & video quality
Processor are a bit hot
This is the worst Sony product i have seen so far, i have replaced my M5 Dual handset 3 times for the same repeating issues.
and again i am facing same issue with the replaced handset
Automatically Phone switch off and will switch on only when connect to power
back camera is very very poor.
sound quality is like cheat phone.
1st and last time Sony . would never ever buy any Sony product..........
I love this phone, got it for the amount of 21,990 pesos, the only shortcoming of this phone is the battery life, other than that design, camera, performance really love it.
Please verify I have posted a comment dated Nov. 09 2015 exactly 1 month after i bought a Xperia m5, Dec 16, 2015 after waiting more than a month the replacement has come, after using for 2 days the same problem i experience, sudden shut down, melting hot, long charging time. Now i went back to the store and same old story and have my phone be send back to service center again for the second time. I have a bad experience in Sony Xperia , I bought a scrap.I demanded for the refund of my money, I advice you not to buy this model. (I'm from the Philippines)
I got this phone 3 days ago and I haven't yet experience those things mentioned in the comments, but when I browse pictures, some of them but not all, are half grayed. that's all, aside from that, the phone works fine