Looks like i'm not the only one having shutdown issues. Bought mine from Hongkong. Was only using it for 3 days when suddenly it died. Had to use a charger to start it up. Batt's not even empty yet. This happened to me almost everyday till this weekend. Following the advise of a friend I simply removed the sims, turned the phone on and let it sit for an hour, then turned it off and put back both sim cards. Now it's been 2 days and no shutdown yet. Will still monitor for changes. Just one question, has anyone tried using a ps3 controller for this? There's no option to connect a ps3 controller in settings, unlike my old phone m2 aqua.
Manoy, 22 Nov 2015Have you tried your 4k video? Mine is greenish when played.My phone have the same problem with yours.
I bought M5 from sony delair,but thid mobile can not give me satisfied ,My mobile will become more heated & charge is not available.How i can solve this ....give me suggesion.
TeyTers, 22 Nov 2015wait for marshmallow update. it is almost around the corner. when plz tell?
Sonyfan4ever, 20 Nov 2015Im from Malaysia. I love tis hp so mch, but is the shutdown issue solved on ur replaced M5?Yes no shutdown anymore after replace new mainboard
Anonymous, 06 Nov 2015what to do?? help1!!
bought my M5 last October 16. after 3days, my phone automatically shut... moreSet your Network connection for both sim cards to GSM only..
Settings > Data Usage > dots on the upper right hand corner > Mobile Networks > set the Preferred Network type to GSM
Mangkuk, 16 Nov 2015my replaced m5 dual E563 working good now. not shutdown issue anymore and no lag, heat or what... moreIm from Malaysia. I love tis hp so mch, but is the shutdown issue solved on ur replaced M5?
I bought one yesterday (Nov 19, 2015) in Trinoma Mall, QC, Philippines and after charging the phone, I tested the video of primary and front camera.To my dismay, the front camera is blinking. Tried to restart it and it goes all right but when I tested it several times, it happened again... and again and there's a time when the rear camera also blinks. I don't have any idea if this is normal (since it's my first time using a sony phone) but I would like to have it replaced right away... :(
Amirpiloo, 19 Nov 2015then having these symptoms I suggest you to take it to sony center and ask firmly for a replac... moreWait and see. I bought my M5 dual in Singapore and now im in phils. Sony have no int'l warranty. Anyway still working more or less ok. 4k video i dont need anyway. Normal video is working perfect.
Manoy, 18 Nov 2015thanks sir, so my unit is not exempted to this SONY circus. got one time shutdown during flig... morethen having these symptoms I suggest you to take it to sony center and ask firmly for a replacement device
Kyee, 18 Nov 2015Mine just sent in to service center last Saturday. Hope they can fix it cause this phone speci... moreMaybe u need to wait one month. They will replace main board and u will notice u got different imei
Amirpiloo, 18 Nov 2015so this means that your phone was manufactured on 37th week of 2015thanks sir, so my unit is not exempted to this SONY circus.
got one time shutdown during flight.
4K video player is playing greenish video.
ring tone/ sms tone / alarm clock - sometimes ringing only on earpiece, not on speaker.
and maybe wait for more..
Mangkuk , 06 Nov 2015New motherboard run very stable now. No overheat and fast. Till now no shutdown. All applicat... moreMine just sent in to service center last Saturday. Hope they can fix it cause this phone specifications is value for its price.
Manoy, 17 Nov 2015don't have such number. what I can see is 15W37. no other number having 15th as a year.so this means that your phone was manufactured on 37th week of 2015
Amirpiloo, 16 Nov 2015there is a sticker in the simcard slot take that out and check the date it's like 4215, whic... moredon't have such number. what I can see is 15W37. no other number having 15th as a year.