I already bought sony m5 last day. I never experience any shotdown or any problem using m5. Although it gets hot when im playing games and browsing. Aside from that there's no oyher problem. I'm from Philippines.
I m using this fone for 1 nd a hlf mnth nd its so far so gud...i have nvr faced the prblms mntiond in othr cmnts lyk autoshutdown nd chargng issues. Fone is wrking prfctly nd btry backup is also gud (atlst a day). So far i m totaly satisfied bt this prdct the camera also wrking superbly.......:)
Mangkuk, 30 Oct 2015My phone also in Sony service center now almost a month still waiting because the Sony guy tol... morehope you get your phone back soon healthy and in great condition. we can be in touch to update eaachother, eails me if you'd like to
Today anther 2 autoshutdown..sony pls act fast for hw replace in Malaysia. Anyone have up date for market here?
[deleted post]Probably handsets originally manufactured from certain locations. It seems that the ones we bought in Malaysia are the ones facing this problem.
I bought C4 two months ago, a good phone. And I found that M5 is having a better camera and unique casing, so now I have 2 Sony phones. C4 keep as spare, using M5 all the time. The only problem is the body become quite warm after continuous browsing and gaming at the same time, but no worry, I just dip it into a glass of cold water and it cool down immediately.
Rainjoker, 30 Oct 2015Bought it on 22nd September and over the holidays it rebooted by itself at least 20 times a da... moreI already buy it onlne today do i exprience all of that in my phone!? My phone will deliver nxt month
Bought it on 22nd September and over the holidays it rebooted by itself at least 20 times a day. The store suggested me to send to service center and did so 3 DAYS AFTER BUYING it. It has been there since and now for over 1 month, service center says "still waiting for parts from Germany". Sony messed up not only for the Z series it seems they've did the same on this one as well with all the comments I've read here. It's a shame... I've always been a Sony supporter since Sony Ericsson days and this kind of experience really destroys the brand. They should've recalled the M5, or replace off to replace with different model at least because IT RUINS MY EXPERIENCE OF OWNING A SONY which normally in the past was awesome.
Hi all. I bought this phone about three weeks ago, and so far had not experience any of the issues mentioned by many here. it's fast and i can use it the way i want without any hiccups in performance. connections worked fine, but i haven't tried lte yet. i do agree with some comments that the shutdown issue is caused by network because i saw the same issue with xperia sola. i think, android is programmed to shut the phone down if it fails to find any network. this is also why when you start the phone without a sim card, the phone nags you to insert a sim. if not, it will automatically shut down. as in the case with m5 shutdowns, i think it happens because lte signals is not yet available everywhere. my M5 is set to wcdma/gsm. i have yet to try lte, thus why i never had any shutdowns. So if this is the case, who should we blame? Sony or Google?
Bought it on 22nd September and over the holidays it rebooted by itself at least 20 times a day. The store suggested me to send to service center and did so 3 days after buying it. It has been there since and now over 1 month, service center says "still waiting for parts from Germany". Sony fucked up not only for the Z series it seems they've did the same on this one as well with all the comments I've read here. It's a shame... I've always been a Sony supporter since Sony Ericsson days and this kind of experience really destroys the brand. They should've recalled the M5, or replace with different model at least because it ruins the experience of owning a Sony.
Amirpiloo, 29 Oct 2015it's been a week now that my phone is in Sony Service Center and yet nothing they can do. the ... moreMy phone also in Sony service center now almost a month still waiting because the Sony guy told me spare part will arrive soon in November. Now wait and crossing fingers. Hope this problems solved soon. I like the camera, sound very good and speed
i just have the issue and found the comment here. The phone suddenly hang. and very lag. Google maps just shut down half way using it. very lagging and unstable
About in the Philippines new purchase of this phone? I want to buy this but from the comments I've read here, there a little bit of hesitation :( Z5 Dual is too expensive, I choosing between M5 or Samsung's Note 5 but i am a active person that is why i want the waterproof capabilities + camera.
Mangkuk, 28 Oct 2015As i has been told . it's a hardware problems and they waiting for spare part coming in the No... morethe software is fine, they said. the mainboard is the only problem. but what if they change the main board and the phone is still laggy and hanging !!!
Amigoss, 28 Oct 2015i shocked from your opinion about shutdown problem in M5 please advice i just bought one NOW s... moredont open it and if you want to change it to another phone , make sure you do it before 7 days from your purchase date.
it's been a week now that my phone is in Sony Service Center and yet nothing they can do. the lady overthere told me that the problem with all M5s is because of the mainborad and she admitted that the phone has manufacturing problem. I asked to exchange the phone to another model since the price of Z3 is dropped and I can add up 100 $ to get that but they told me since it's been more than 7 days from the purchase date I'm claiming warranty, it's impossible to exchange phone. the other guy in sony center told me the cost of changing a main board is 2/3 of the price of the phone and I should insist on exchanging since it benefits the Sony not to change the part. still so pissed off, disappointed and confused with this stupid phone. the only statement of mine "I HATE SONY"